Assistant Facility Manager

JLL; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Medical/Dental/Vision

Parental leave

Paid time off

Daily pay access

Job summary

JLL is seeking an Assistant Facilities Manager to support the Senior Facilities Manager in daily operations of a Kansas City commercial facility. The role covers building services, vendor coordination, work order management, and safety compliance.

You will assist in budgeting, reporting, and preventive maintenance while promoting a positive occupant experience and high performance across facilities services. This on-site position requires strong organization and communication skills.

Qualifications

• Minimum 3+ years of facilities management experience with hard and soft services.
• Experience with building systems including HVAC, electrical, plumbing, fire/life safety and BMS.
• Proficient with MS Office, Tableau, CMMS and SharePoint.
• Strong leadership, interpersonal and customer-service skills.
• Knowledge of budgeting and financial concepts in commercial property management.

Responsibilities

• Oversee daily operations of commercial facilities to meet safety and performance standards.
• Coordinate preventive and corrective maintenance with third-party vendors and contractors.
• Solicit proposals, schedule inspections, and supervise repairs with onsite teams.
• Assist Senior Facilities Manager with annual operating budget development and review.
• Manage work orders in CMMS from initiation to completion with documentation.
• Conduct routine facility inspections and capture improvement opportunities.
• Create monthly reports on work orders, budgets, and projects.
• Serve as primary contact for occupants, vendors, and service providers.
• Train vendors and facility personnel on procedures, safety, and service expectations.
• Collaborate with Security, IT, EHS and Property Management to ensure efficiency.

Skills

Facilities management

Vendor management

CMMS

Budgeting

MS Office

Tableau

SharePoint

Leadership

Communication

HVAC systems

Electrical systems

Plumbing

BMS

Customer service

Education

High School Diploma

Tools

CMMS

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Assistant Facilities Manager (AFM) supports the Senior Facilities Manager in the daily management and coordination of facility operations, maintenance programs, and building initiatives. This role is responsible for overseeing building services, coordinating vendors and contractors, managing work orders and maintenance activities, and ensuring facilities operate safely, efficiently, and in compliance with company and regulatory standards.

The AFM serves as a key liaison between the Senior Facilities Manager, clients, occupants, vendors, contractors, and internal teams to ensure the successful execution of facility management objectives. The role also assists with budgeting, reporting, preventive maintenance, capital and operational projects, space management, and customer service initiatives while promoting a positive occupant experience and maintaining high levels of operational performance.

This position requires strong organizational, communication, and problem-solving skills, along with the ability to manage multiple priorities, build effective relationships, and support continuous improvement across all aspects of facility management.

What your day-to-day will look like:

• Manages the daily operations of commercial facilities, ensuring building systems, maintenance activities, and occupant services meet operational and safety standards.
• Coordinates preventive and corrective maintenance for HVAC, electrical, plumbing, fire/life safety, and building automation systems through third-party vendors and contractors.
• Requests proposals, schedules inspections, and oversees all maintenance and repairs with onsite vendors and contractors while ensuring quality customer service.
• Assists Senior Facilities Manager with annual operating budget development, management, and review of repair/maintenance proposals in accordance with JLL and client procurement policies.
• Manages work orders in CMMS platforms from initiation through completion, ensuring timely resolution, accurate documentation, and performance reporting.
• Conducts routine facility inspections and property walkthroughs to identify maintenance needs, safety concerns, and opportunities for operational improvements.
• Creates and edits monthly reports for work orders, budgets, initiatives, and projects.
• Serves as the primary point of contact for occupants, vendors, and service providers, resolving facility-related issues and delivering exceptional customer service.
• Trains and supports vendors and facility personnel on operational procedures, safety protocols, and client service expectations.
• Collaborates with cross-functional teams, including Security, IT, Environmental Health & Safety (EHS), and Property Management, to ensure efficient facility operations.

Required Qualifications:

• High School Diploma or equivalent with valid driver's license required.
• Minimum 3+ years of proven facilities management experience managing hard and soft services as a 3rd party provider.
• Working knowledge of facility systems including HVAC, electrical, plumbing, fire/life safety systems, BMS, and water treatment
• Computer proficiency with MS Office Suite (Excel, Word, PowerPoint, Outlook), Tableau, CMMS, and SharePoint
• Strong leadership and interpersonal skills to effectively collaborate with associates, clients, and vendors while delivering exceptional customer service.
• Knowledge of financial and accounting principles as applied to commercial property management.
• Ability to comprehend and interpret instructions, correspondence, and technical documents, and respond professionally to inquiries and complaints from clients, co-workers, vendors, contractors, and supervision.

Preferred Skills:

• Facilities Operations
• Preventive & Corrective Maintenance
• Vendor & Contractor Management
• CMMS (Corrigo, ServiceNow, etc.)
• Work Order Management
• Budget & Expense Management
• General knowledge of building systems (HVAC, Electrical, Plumbing, BMS)
• Preventive Maintenance PlanningClient & Occupant Relations
• Health & Safety Compliance
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), SharePoint, Tableau, and CMMS platforms.
• Property Inspections
• Project Coordination

Location:

On-site -Kansas City, MO

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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