Assistant Facilities Manager - Chicago, IL

LAZ Parking; Chicago (IL); On-site; USD 60,174,000 - 63,039,000; Full time

Benefits offered by this job

Team Atmosphere

Growth Opportunities

Pay Activ – On-demand access to earned

Paid training

Free company uniform

401k

Medical, Dental, Vision

Paid time off

Job summary

LAZ Parking is seeking an Assistant Facilities Manager to oversee daily operations at multiple parking locations in Chicago, reporting to the Area Manager. You will lead on-site teams, ensure 24/7 service standards, manage payroll sign-off, and collaborate with HR to ensure wage and hour compliance.

The role requires shift availability (Thu–Mon, 2:00 PM–10:00 PM), a focus on safety, guest experience, and operational excellence, with opportunities for growth and benefits including 401k and

Qualifications

• 2+ years in a Management role.
• Must be flexible to schedule including nights, weekends and holidays.
• Experience with financial statements, P&L and budgeting is a plus.
• Ability to lead and develop on-site teams and ensure wage/hour compliance.

Responsibilities

• Lead, direct, and develop a team of employees at parking location(s).
• Manage, plan, schedule, train, and direct activities of on-site employees.
• Develop client relationships and maintain business retention.
• Prepare daily, weekly, monthly financial and operational reports.

Skills

Team Leadership

Customer Service

Coaching

Communication

Education

Bachelor's Degree preferred

Tools

Payroll software

Microsoft Office

Excel

Job description

The Spirit Of The Position

Assistant Facilities Manager oversees the operations of a location(s), under the direction of the Area Manager, to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Assistant Facilities Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned location(s).

Pay Range - $21 - $22 per hour

Schedule: Thursday – Monday | 2:00 PM – 10:00 PM Off - Tuesdays and Wednesdays

Benefits

• Team Atmosphere
• Growth Opportunities
• Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform

The following programs are available to help support you,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees, whether you enroll in LAZ Benefits.
• Employee Assistance Program (EAP), you and eligible household members have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Full-Time Benefits

• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long-Term Disability
• After six months of employment, working at least 25 hours, on average, per week, part-time employees are eligible for full-time benefits.

Principal Job Duties

• Lead, direct, and develop a team of employees at parking location(s).
• Manage, plan, schedule, train, and direct the activities of on-site employees.
• Identifying high-potential employees to support the organization’s continued growth.
• Responsible for payroll processing; ensuring sign-off on hours promptly; collaborating with the local payroll department to ensure pay data is completed properly; working with Human Resources Business Partner to ensure proper wage and hour compliance.
• Responsible for executing plans for the opening of newly assigned locations.
• Responsible for developing client relationships and business retention.Organize and narrate parking management skills for Supervisors and Team Leads.Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.Assist the region with the operations preparation for potential new locations, including rate surveys, ticket pulls, etc.Daily, Weekly, Monthly, and Annual financial and operational reports as required.Ensuring that increased revenue, managed expenses, and customer satisfaction are maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.Managing, planning, scheduling, training, and directing the activities of Supervisors and Team Leads, which may require compliance with the Collective Bargaining Agreements.Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location(s).Participate in labor contract management if applicable to assigned location(s).Communicate with the local police department and emergency management teams regarding operations.Organize and manage the oversight of event operations within LAZ Parking.Be present for all events, as neededAssist with the monitoring, review, and analysis of the market rate structures.Implementation and completion of other projects, programs, and initiatives that may arise from assigned location(s).Additional related duties as assigned.

Education

• Bachelor's Degree preferred but not required
• 2+ years in a Management role.
• Knowledge of Excel, Word, PowerPoint, and General Microsoft Office Applications.
• Parking management experience is preferred but not required.
• Experience working with financial statements/accounting, P&L reports, and budgeting.
• Ability to be flexible in the schedule to meet operational needs. Must work nights, weekends, and holidays as needed. This may require occasionally working outside of regularly scheduled hours.

Skills

• Ability to seek improvement and create an environment of idea sharing and creative problem-solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent team building and interpersonal skills.
• Ability to work independently and multitask.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 25 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

Mobile

• Multiple Locations
• Must have vehicle. - will receive Biweekly Car Allowance

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non - Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.