Assistant Facilities Manager (2 Positions)

Arlington-County; Arlington (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Defined Benefit Pension

Job summary

Arlington County seeks two Assistant Facilities Managers for Arlington Mill Community Center and Thomas Jefferson Community Center. You will oversee day-to-day facility operations, supervising staff and serving as PIC during shifts to support DPR programs, rentals, and activities.

Responsibilities include coordinating room rentals and events, ensuring equipment readiness, handling vendor and cash processes, and maintaining safety and compliance.

Qualifications

• Experience managing recreation programs in a large multi-service facility.
• Substitution: education may substitute for experience.
• Desirable: local government experience.
• Desirable: experience managing a large diverse staff.
• Desirable: familiarity with RecTrac or similar scheduling systems.
• Desirable: proficiency in Word, Excel, and PowerPoint.
• Desirable: CPR, First Aid, AED, and MAT certifications preferred.

Responsibilities

• Oversee daily operations of the facility and outdoor spaces, ensuring staffing and SOP compliance.
• Supervise facility monitors and customer service representatives, including hiring and training.
• Facilitate room rentals and large events, set up rooms and ensure equipment is available.
• Respond to customer inquiries, engage with patrons, and foster community relationships.
• Oversee cash handling, program registrations, and fee processing.
• Ensure contracted work (maintenance, cleaning, sanitation, pest control) is performed.
• Provide access to locked areas for contractors and staff.
• Perform other duties as assigned.

Skills

Staff management

Program management

Customer focus

Tools

RecTrac

Microsoft Office

Job description

Assistant Facilities Manager (2 Positions)

Arlington, VA, United States

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If you need an accommodation for any part of the hiring process, please complete the accommodation form linked below. For assistance regarding accommodations, contact Arlington County’s ADA Coordinator in the Office of Human Rights at 703-228-3929/TTY 711 or viaemail .

Important Notice: Arlington County requires all applicants to thoroughly complete each section of the application,including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.

The Department of Parks and Recreation (DPR) is seeking two Assistant Facility Managers for Arlington Mill Community Center and Thomas Jefferson Community Center. The Manager is responsible for providing on-site, day-to-day operations of the facility to accommodate various DPR internal/external activities, programs, and rentals. This position will supervise staff and serve as the Person-in-Charge (PIC) during assigned shifts and/or in the absence of the DPR Facilities Manager.

Arlington Mill Community Center features a full-size gymnasium striped for basketball, and pickleball, multi-purpose rooms for various types of programming and meetings, a senior lounge, a teen lounge, a game room, a fitness room, an Esports Gaming Lounge, two story garage and home to two non-profit agencies. Additionally, the outdoor amenities include a multi-use plaza and a small playground.

Thomas Jefferson Community Center is a joint-use facility with Arlington Public Schools that features a large gymnasium area with an indoor track, basketball, volleyball, and pickleball courts; an auxiliary gym area, fitness room, personal training area; free weight room; arts studio; woodshop; large multipurpose room, game room, locker rooms, concession area and stock room. Additionally, outdoor amenities include multiuse fields, a small playground, and outside basketball and tennis courts.

Responsibilities

Specific duties include:

Assisting the Facility Manager with overseeing the daily operations of the facility and associated outdoor spaces, including adherence to standard operations procedures, ensuring adequate staffing levels, and operational needs of users are met;

Supervising facility monitors and customer service representatives including hiring, training, assigning work and providing performance feedback;

Facilitating roomrentals and large events in the facility and setting up rooms for programs, rentals and events, ensuring equipment is available and operational;

Responding to customer inquiries and concerns, interacting daily with patrons of the facility, cultivating community relationships, and processing facility requests;

Overseeing cash handling processes including program registrations, and fee reductions, and reconciling receipts;

Ensuring contracted work (e.g., maintenance, cleaning, sanitation, pest control) is performed as scheduled and according to specification;

Providing access to locked areas for contractors, parks, and custodial staff; and

Performing other job-related duties as assigned.

Qualifications

Some experience managing recreation programs and activities in a large multi-service-based facility, center, or similar environment.

Substitution: Additional education may substitute for experience. Additional experience may be a substitute for education.

Desirables: Preference may be given to candidates with experience in one or more of the following:

Working in a local government setting;

Managing a large and diverse staff;

Using RecTrac or similar web-based scheduling, registration, and payment system;

Proficient using Microsoft Office suite (Word, Excel, PowerPoint); and

Possession of one or more of the followingCertifications/Licensespreferred:

Certified Parks and Recreation Professional (CPRP);

Facility ManagementProfessional (FMP);

CPR, First Aid, AED, and MAT.

Substitution: Additional education may be substituted for experience. Additional experience may be substituted for education.

Special Requirements:

Please attach aresume to this application.

• Selected candidates must possess CPR, First Aid, AED, and MAT certifications within 60 days hire.
• A pre-employment background check will be conducted.It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.
• Employees must possess, or obtain by time of appointment, a valid driver's license, and must provide or authorize Arlington County to obtain a copy of the official driving record. Any offer of employment may be contingent upon favorable review of the applicants driving record.
• Employees must possess, or obtain by time of appointment, a valid driver's license, and must provide or authorize Arlington County to obtain a copy of the official driving record. Any offer of employment may be contingent upon favorable review of the applicants driving record.

Additional Information:

Work Hours:

Employees are required to work mornings, evenings, nights, weekends, andoccasional holidays, along with the following center schedules;

Arlington Mill Community Center hours vary between 6:30 a.m. – 10 p.m., Monday through Sunday, on a rotating schedule.

Thomas Jefferson Community Center hours range Monday - Sunday; hours vary between 6:30 a.m. – 9:30 p.m., on a rotating schedule based on the facilities schedule and events.

Arlington County offers a competitive salary and a great benefits package including a Defined Benefit (pension) plan. For more information on Arlington's family friendly benefitsclick here .

Each section of the application must be completed. A resume may be attached; however, it will not substitute for the completed application. Incomplete applications may not be considered. In accordance with § 19.2-392.15, applicants are not required to provide information regarding sealed arrests, charges, or convictions in response to any questions or inquiries during the hiring process.