Assistant Facilities Manager

JLL; United States; Remote; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) plan

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Early access to earned wages

Job summary

JLL is seeking an Assistant Facilities Manager for remote operations across the Mountain or Pacific Time Zones. This role will ensure high-quality service delivery, operational efficiency, and compliance with client and safety standards across a multi-site portfolio.

You will coordinate vendor services, manage work order systems, and maintain strong client relationships to deliver an exceptional customer experience.

Qualifications

• Minimum of 2 years of experience in facilities management or property operations.
• Experience using Corrigo or similar CMMS platforms for work order management.
• Strong customer service and stakeholder management skills.
• Ability to work independently and prioritize competing responsibilities.
• Excellent written and verbal communication skills.

Responsibilities

• Support daily facility operations across assigned districts.
• Coordinate and manage third-party vendors providing facility services.
• Monitor work orders and service metrics to ensure timely issue resolution.
• Maintain strong relationships with clients and vendors.
• Review vendor performance and assist in continuous improvement efforts.

Skills

Facilities management

Customer service

Stakeholder management

Organizational skills

Microsoft Office

Education

Associate or bachelor's degree in Facilities Management or related discipline

Tools

Corrigo

CMMS platforms

Job description

Assistant Facilities Manager – JLL

JLL is seeking an Assistant Facilities Manager to support facility operations across assigned districts within the Mountain or Pacific Time Zones. This remote role is responsible for ensuring high-quality service delivery, operational efficiency, and compliance with client and safety standards across a multi-site portfolio. The Assistant Facilities Manager will coordinate vendor services, manage work order systems, support process improvements, and maintain strong client relationships to deliver an exceptional customer experience. This position plays a key role in supporting account operations, driving service excellence, and upholding JLL’s commitment to teamwork, integrity, and performance.

What your day-to-day will look like:

• Support daily facility operations across assigned districts while ensuring services are delivered in alignment with contract scope, client expectations, and company procedures
• Coordinate and manage third-party vendors providing janitorial, landscaping, waste management, snow removal, and general facility services
• Monitor CMMS and Corrigo systems to track work orders, service metrics, and SLA performance while ensuring timely issue resolution and work completion
• Maintain strong relationships with clients and vendors through proactive communication, service follow-up, and operational support
• Review vendor performance, support quality assurance initiatives, and assist in driving continuous improvement efforts
• Review, reconcile, and approve vendor invoices while resolving discrepancies and ensuring timely closeout
• Collaborate with internal account teams to improve operational processes, reporting, and service delivery standards

Required Qualifications:

• Minimum of 2 years of experience in facilities management, property operations, or a related field
• Experience using Corrigo or similar CMMS platforms for work order management and system administration
• Strong customer service and stakeholder management skills with the ability to build effective working relationships
• Excellent organizational, problem-solving, and multitasking abilities in a fast-paced environment
• Strong written and verbal communication skills for professional correspondence and operational coordination
• Ability to work independently, prioritize competing responsibilities, and manage tasks with minimal supervision
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint

Preferred Qualifications:

• Associate or bachelor’s degree in Facilities Management, Business Administration, or a related discipline
• Experience supporting distributed retail portfolios or multi-site facilities operations
• Familiarity with facilities management KPIs, SLAs, and vendor performance management practices
• Experience coaching or training vendors on systems, procedures, and service expectations
• Knowledge of vendor management processes and third-party service coordination
• Experience supporting operational reporting, process improvement initiatives, or data analysis activities
• Familiarity with generative AI tools or conversational search applications used to improve workflows and operational efficiency

Location: Remote (Mountain or Pacific Time Zones)

Work Shift: 8:00 a.m. to 5:00 p.m Monday to Friday.

Salary: $60,000 – $70,000 per year. The role is bonus eligible based on account performance.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

60,000.00 – 70,000.00 USD per year

Location:

Remote –Abilene, TX, El Paso, TX, Havre, MT

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

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