Assistant Facilities Manager

Jones Lang LaSalle Incorporated; Town of Montana (WI); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle seeks an Assistant Facilities Manager to support multi-site operations with a remote-first model focused in the Mountain and Pacific time zones. You will coordinate vendor services, monitor work orders in CMMS, and help ensure safety standards and client satisfaction.

This role emphasizes strong communication, organization, and problem-solving as you work with account teams, review invoices, and drive continuous improvement.

Qualifications

• Minimum of 2 years of experience in facilities management, property operations, or a related field.
• Experience using Corrigo or similar CMMS platforms for work order management.
• Strong customer service and stakeholder management skills.
• Excellent organizational, problem-solving, and multitasking abilities.
• Strong written and verbal communication skills for professional correspondence.
• Ability to work independently with minimal supervision.
• Proficiency in Microsoft Office: Word, Excel, PowerPoint.

Responsibilities

• Support daily facility operations across assigned districts in remote model.
• Coordinate and manage third-party vendors for janitorial, landscaping, waste, snow, and general services.
• Monitor CMMS/Corrigo to track work orders, metrics, and SLA performance.
• Maintain client and vendor relationships through proactive communication.
• Review vendor performance and assist in continuous improvement initiatives.
• Review, reconcile, and approve vendor invoices and ensure timely closeout.

Skills

Facilities management

Corrigo CMMS

Customer service

Organization

Communication

Independent work

MS Office

Education

Associate or bachelor’s degree in related field

Tools

Corrigo CMMS

Job description

Assistant Facilities Manager – JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

JLL is seeking an Assistant Facilities Manager to support facility operations across assigned districts within the Mountain or Pacific Time Zones. This remote role is responsible for ensuring high-quality service delivery, operational efficiency, and compliance with client and safety standards across a multi-site portfolio. The Assistant Facilities Manager will coordinate vendor services, manage work order systems, support process improvements, and maintain strong client relationships to deliver an exceptional customer experience. This position plays a key role in supporting account operations, driving service excellence, and upholding JLL’s commitment to teamwork, integrity, and performance.

Day-to-day responsibilities

• Support daily facility operations across assigned districts while ensuring services are delivered in alignment with contract scope, client expectations, and company procedures
• Coordinate and manage third-party vendors providing janitorial, landscaping, waste management, snow removal, and general facility services
• Monitor CMMS and Corrigo systems to track work orders, service metrics, and SLA performance while ensuring timely issue resolution and work completion
• Maintain strong relationships with clients and vendors through proactive communication, service follow-up, and operational support
• Review vendor performance, support quality assurance initiatives, and assist in driving continuous improvement efforts
• Review, reconcile, and approve vendor invoices while resolving discrepancies and ensuring timely closeout
• Collaborate with internal account teams to improve operational processes, reporting, and service delivery standards

Required Qualifications

• Minimum of 2 years of experience in facilities management, property operations, or a related field
• Experience using Corrigo or similar CMMS platforms for work order management and system administration
• Strong customer service and stakeholder management skills with the ability to build effective working relationships
• Excellent organizational, problem-solving, and multitasking abilities in a fast-paced environment
• Strong written and verbal communication skills for professional correspondence and operational coordination
• Ability to work independently, prioritize competing responsibilities, and manage tasks with minimal supervision
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint

Preferred Qualifications

• Associate or bachelor’s degree in Facilities Management, Business Administration, or a related discipline
• Experience supporting distributed retail portfolios or multi-site facilities operations
• Familiarity with facilities management KPIs, SLAs, and vendor performance management practices
• Experience coaching or training vendors on systems, procedures, and service expectations
• Knowledge of vendor management processes and third-party service coordination
• Experience supporting operational reporting, process improvement initiatives, or data analysis activities
• Familiarity with generative AI tools or conversational search applications used to improve workflows and operational efficiency

Location & Work Schedule

Location: Remote (Mountain or Pacific Time Zones)

Work Shift: 8:00 a.m. to 5:00 p.m Monday to Friday.

Salary & Compensation

Salary: $60,000 – $70,000 per year. The role is bonus eligible based on account performance. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 60,000.00 – 70,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: Remote –Abilene, TX, El Paso, TX, Havre, MT

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Equal Employment Opportunity & Diversity

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Company Overview

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.