Assistant F&B Manager – Luxury Resort Ops & Service Lead

benchmark; Wesley Chapel (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates. Saddlebrook Resort in Tampa, FL, seeks an Assistant Manager to oversee restaurant and Room Service, ensuring service standards and efficiency.

You will lead staff, manage scheduling, and uphold guest experiences. Join a renowned organization committed to service excellence, diversity, and long-term partnerships, offering growth opportunities

Qualifications

• High school diploma or equivalent.
• Two - Three years restaurant experience.
• Two years management experience.
• Ability to make quick decisions in high stress situations.
• Excellent customer service skills.
• Pleasant and positive personality.
• Well organized.

Responsibilities

• Maintaining a consistently smooth-running operation.
• Monitor and critique food quality and service levels.
• Assist with hiring and training of all staff.
• Scheduling of staff according to occupancy levels.
• Monitoring and daily tracking of payroll and revenue.
• Assist with coaching and counseling staff.
• Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, side‑stations and tray stands.
• Assist with monitoring all current inventories (liquor, beer, wine, food, etc.) and the ordering of new products, communicating with the manager on upcoming events, and promotions.
• Assist in end of the month inventories.
• Attending department head, conference review, food and beverage and pre‑con meetings as required.
• Responsible for timely performance evaluations of staff.
• Maintaining profitability of restaurant through forecasting and staffing.
• Providing a pleasant and efficient atmosphere for staff and guests.

Skills

Customer service

Leadership

Staff scheduling

Decision making

Organizational skills

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates. Saddlebrook Resort in Tampa, FL, seeks an Assistant Manager to oversee restaurant and Room Service, ensuring service standards and efficiency.

You will lead staff, manage scheduling, and uphold guest experiences. Join a renowned organization committed to service excellence, diversity, and long-term partnerships, offering growth opportunities