Assistant F&B Manager

benchmark; Wesley Chapel (FL); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates. Saddlebrook Resort in Tampa, FL, seeks an Assistant Manager to oversee restaurant and Room Service, ensuring service standards and efficiency.

You will lead staff, manage scheduling, and uphold guest experiences. Join a renowned organization committed to service excellence, diversity, and long-term partnerships, offering growth opportunities

Qualifications

• High school diploma or equivalent.
• Two - Three years restaurant experience.
• Two years management experience.
• Ability to make quick decisions in high stress situations.
• Excellent customer service skills.
• Pleasant and positive personality.
• Well organized.

Responsabilités

• Maintaining a consistently smooth-running operation.
• Monitor and critique food quality and service levels.
• Assist with hiring and training of all staff.
• Scheduling of staff according to occupancy levels.
• Monitoring and daily tracking of payroll and revenue.
• Assist with coaching and counseling staff.
• Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, side‑stations and tray stands.
• Assist with monitoring all current inventories (liquor, beer, wine, food, etc.) and the ordering of new products, communicating with the manager on upcoming events, and promotions.
• Assist in end of the month inventories.
• Attending department head, conference review, food and beverage and pre‑con meetings as required.
• Responsible for timely performance evaluations of staff.
• Maintaining profitability of restaurant through forecasting and staffing.
• Providing a pleasant and efficient atmosphere for staff and guests.

Connaissances

Customer service

Leadership

Staff scheduling

Decision making

Organizational skills

Description du poste

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

The award‑winning, 480‑acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation's preeminent athletic training facilities. Purposely planned as a car‑free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.

What you will have an opportunity to do:

Saddlebrook Resort in Tampa is a premier luxury resort featuring 540 acres of stunning landscapes, two championship golf courses, 45 tennis courts, a world‑class spa, and exceptional dining. With a AAA Four‑Diamond rating, our resort offers top‑tier hospitality, conference facilities, and elite sports training, making it a sought‑after destination for guests and professionals alike.

BASIC FUNCTION

The Assistant Manager is responsible for aiding the manager in overseeing the operation and staff of the restaurant and Room Service to maintain the highest level of standards and efficiency.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• High school diploma or equivalent.
• Two - Three years restaurant experience.
• Two years management experience.
• Ability to make quick decisions in high stress situations.
• Excellent customer service skills.
• Pleasant and positive personality.
• Well organized.

ESSENTIAL FUNCTIONS

• Maintaining a consistently smooth-running operation.
• Monitor and critique food quality and service levels.
• Assist with hiring and training of all staff.
• Scheduling of staff according to occupancy levels.
• Monitoring and daily tracking of payroll and revenue.
• Assist with coaching and counseling staff.
• Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, side‑stations and tray stands.
• Assist with monitoring all current inventories (liquor, beer, wine, food, etc.) and the ordering of new products, communicating with the manager on upcoming events, and promotions.
• Assist in end of the month inventories.
• Attending department head, conference review, food and beverage and pre‑con meetings as required.
• Responsible for timely performance evaluations of staff.
• Maintaining profitability of restaurant through forecasting and staffing.
• Providing a pleasant and efficient atmosphere for staff and guests.

MARGINAL FUNCTIONS

• Respond to any reasonable task assigned by Director of Restaurants.
• Help out in other food and beverages outlets when needed.

What are we looking for?

Compensation:

Pyramid Global Hospitality is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locati