Assistant Eyewear Store Manager - Sundays Off

National Vision, Inc.; Williamsburg (VA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

National Vision, Inc. is seeking an Assistant Eyeglass Manager to lead the eyeglass department and drive exceptional customer service. You will supervise opticians and sales associates, monitor promotions, and ensure compliance with company policies.

In this role you’ll forecast staffing needs, recruit and retain qualified staff, and partner with store leadership to achieve profit and performance targets while maintaining high quality standards.

Qualifications

• Optical sales experience; supervising experience preferred.
• Ability to lead, coach and build associate relationships.
• Strong understanding of store operations and standards for success.
• Strong communication and organizational skills.
• Ability to analyze financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Optical sales experience

Leadership

Coaching

Store operations

Communication skills

Organizational skills

Financial analysis

Problem solving

Job description

National Vision, Inc. is seeking an Assistant Eyeglass Manager to lead the eyeglass department and drive exceptional customer service. You will supervise opticians and sales associates, monitor promotions, and ensure compliance with company policies.

In this role you’ll forecast staffing needs, recruit and retain qualified staff, and partner with store leadership to achieve profit and performance targets while maintaining high quality standards.