Assistant Executive Housekeeper (Part-Time)

Treasure Island Hotel Casino; Nevada; On-site; USD 42,000 - 54,000; Full time

Job summary

Treasure Island Hotel Casino in Nevada seeks an experienced housekeeping supervisor to lead a team and ensure guest rooms meet the property’s strict standards. You will coordinate with Front Desk and Engineering to deliver timely, clean rooms while maintaining records and enforcing health regulations.

Two years of supervisory housekeeping experience and a professional appearance are required; bilingual Spanish is preferred.

Qualifications

• Two years housekeeping supervisory experience preferred.
• Collective Bargaining Agreements experience preferred.
• Supervising at least 25 employees preferred.
• Knowledge of cleaning procedures and OSHA regulations preferred.
• Excellent customer service skills required.
• Professional appearance and demeanor required.
• High school diploma required; bachelor’s degree preferred.
• Bilingual Spanish preferred.

Responsibilities

• Supervise housekeeping employees to ensure adherence to company policies.
• Maintain records including repairs, lost and found, and quality of work.
• Inspect rooms to ensure they meet property standards.
• Ensure GRA compliance with health laws and standards.
• Coordinate with Front Desk to provide timely, clean rooms.
• Collaborate with Engineering to address maintenance concerns.
• Coordinate with Scheduling to ensure proper staffing.
• Lead operational functions aligned with department and property strategy.
• Deliver and measure guest service per brand standards.
• Provide input on new products, services, technology, and processes.
• Oversee HR responsibilities with emphasis on teamwork, feedback, recognition, and diversity commitments.
• Coordinate turn-down services and VIP requests.
• Control expenses via staff optimization when needed.
• Instruct staff on OSHA Right to Know for cleaning products.
• Perform other duties as needed for department success.

Skills

Customer service

Professional appearance

Bilingual Spanish

Education

High school diploma; bachelor’s degree preferred

Job description

Specific Job Functions

• Supervise housekeeping employees to ensure they adhere to and enforce company and housekeeping policies.
• Maintain records including repairs needed, lost and found items, and quality of work completed by employees.
• Inspect rooms to ensure they are up to property standards.
• Ensure guest room attendants (GRA) are conforming to the health laws and standards set by the property.
• Work closely with the Front Desk to ensure guests receive clean rooms in a timely manner.
• Work with Engineering to ensure all maintenance concerns are handled appropriately.
• Work with scheduling to ensure proper staffing.
• Manage assigned operational functions consistent with the strategic plan and vision for the department, division and property.
• Manage the delivery and measurement of guest service consistent with the Company’s core service standards and brand attributes.
• Provide input into research, development, evaluation, and implementation of new products, services, technology, and processes to ensure property’s competitive position and in anticipation of changing customer needs.
• Manage human resources responsibilities including creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the Company’s diversity commitment; adherence compliance with company policies, legal requirements and collective bargaining agreements.
• Coordinate turn‑down services and other special requests made by VIP Services and VIP guests.
• Control expenses by voluntary staff reductions when necessary.
• Instruct employees and new hires on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards.
• Perform all duties as deemed necessary for the success of the department.

Qualifications

• At least two years housekeeping supervisory experience preferred.
• Previous experience with Collective Bargaining Agreements preferred.
• Previous experience supervising at least 25 employees preferred.
• Knowledge of cleaning procedures and OSHA regulations preferred.
• Excellent customer service skills required.
• Must have a professional appearance and demeanor.
• High school diploma required, bachelors preferred.
• Bilingual (Spanish) preferred.