Assistant Housekeeper

Treasure Island Hotel Casino; Las Vegas (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Treasure Island Hotel Casino in Las Vegas seeks a seasoned Housekeeping Supervisor to lead daily operations, ensure rooms meet property standards, and maintain compliance with health laws and union agreements. You will oversee staff, coordinate with Front Desk and Engineering, and manage budgets to support profitable, high-quality guest experiences.

The role requires at least two years of supervisory housekeeping experience, knowledge of OSHA regulations, and strong customer service skills in a

Qualifications

• At least two years of Housekeeping Supervisory experience.
• Experience with Collective Bargaining Agreements.
• Knowledge of cleaning procedures and OSHA regulations preferred.
• Excellent customer service skills are necessary.
• Must have a professional appearance and demeanor.

Responsibilities

• Maintain records including repairs needed, lost and found items, and quality of work completed by employees.
• Inspect rooms to ensure they are up to property standards.
• Ensure GRAs are conforming to health laws and standards set by the property.
• Coordinate with Front Desk to ensure guests receive clean rooms in a timely manner.
• Collaborate with Engineering to address maintenance concerns appropriately.
• Work with scheduling to ensure proper staffing levels.
• Manage assigned operational functions consistent with the department's strategic plan and property vision.
• Monitor fiscal budget and marketing strategies to drive profitability for the property.
• Delivery and measurement of guest service consistent with the property's core standards.
• Provide input into research, development, evaluation, and implementation of new products, services, technology, and processes.
• Oversee HR responsibilities including building a positive work environment, performance feedback, recognition, and diversity compliance.
• Coordinate turn-down services and VIP requests.
• Control expenses by voluntary staff reductions when necessary.
• Instruct staff on OSHA chemical Right to Know standards and product usage.

Skills

Housekeeping supervision

Customer service

Professional appearance

Job description

Maintain records including repairs needed, lost and found items, and quality of work completed by employees

Inspect rooms to ensure they are up to property standards

Ensure Guest Room Attendants (GRAs) are conforming to the health laws and standards set by the property

Work closely with the Front Desk to ensure guests receive clean rooms in a timely manner

Work with Engineering to ensure maintenance concerns are handled appropriately

Work with scheduling to ensure proper staffing levels

Manage assigned operational functions consistent with the strategic plan and vision for the department, division and property

Manage and monitor fiscal budget and marketing strategies to produce both short-term and long-term profitability for the property

Manage the delivery and measurement of guest service consistent with the properties core service standards and brand attributes

Provide input into research, development, evaluation, and implementation of new products, services, technology, and processes to ensure property’s competitive position and in anticipation of changing customer needs

Manage Human Resources responsibilities including creating a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the Company’s diversity commitment; compliance with Company policies, legal requirements and collective bargaining agreements

Coordinate turn-down services and other special requests made by VIP Services and VIP guests

Control expenses by voluntary staff reductions when necessary

Instruct employees and new hires on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards

Perform all duties as deemed necessary for the success of the department

Responsibilities/Qualifications

• At least two years Housekeeping Supervisory experience required
• Previous experience with Collective Bargaining Agreements
• Knowledge of cleaning procedures and OSHA regulations preferred
• Excellent customer service skills are necessary
• Must have a professional appearance and demeanor

Equal Opportunity Employer
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