Assistant Executive Housekeeper (Hourly)

Treasure Island Hotel & Casino; Nevada (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Treasure Island Hotel & Casino in Las Vegas is seeking a Housekeeping Supervisor to lead a team and enforce property standards. You will coordinate with Front Desk and Engineering to ensure clean rooms are delivered promptly and safely.

The role requires supervisory experience, knowledge of OSHA regulations, and strong customer service. A high school diploma is required, with a bachelor’s degree preferred and Spanish language skills a plus.

Qualifications

• Two years of housekeeping supervisory experience preferred.
• Experience with Collective Bargaining Agreements preferred.
• Experience supervising at least 25 employees preferred.
• Knowledge of cleaning procedures and OSHA regulations preferred.
• Excellent customer service skills required.
• Must have a professional appearance and demeanor.
• High school diploma required; bachelor’s degree preferred.
• Bilingual Spanish preferred.

Responsibilities

• Supervise housekeeping employees to ensure policy adherence.
• Maintain records including repairs, lost and found items, and quality of work.
• Inspect guest rooms to ensure property standards are met.
• Coordinate with Front Desk to provide timely, clean rooms.
• Collaborate with Engineering for maintenance concerns.
• Manage staffing and scheduling to ensure proper coverage.
• Ensure OSHA chemical Right to Know compliance and safety training.
• Perform other duties as needed for department success.

Skills

Housekeeping supervision

Collective bargaining agreements

Supervise 25+ employees

Cleaning procedures

OSHA regulations

Customer service

Professional appearance

Bilingual (Spanish)

Education

High school diploma

Bachelor’s degree

Job description

• Supervise housekeeping employees to ensure they adhere to and enforce company and housekeeping policies.
• Maintain records including repairs needed, lost and found items, and quality of work completed by employees.
• Inspect rooms to ensure they are up to property standards.
• Ensure guest room attendants (GRA) are conforming to the health laws and standards set by the property.
• Work closely with the Front Desk to ensure guests receive clean rooms in a timely manner.
• Work with Engineering to ensure all maintenance concerns are handled appropriately.
• Work with scheduling to ensure proper staffing.
• Manage assigned operational functions consistent with the strategic plan and vision for the department, division and property.
• Manage the delivery and measurement of guest service consistent with the Company’s core service standards and brand attributes.
• Provide input into research, development, evaluation, and implementation of new products, services, technology, and processes to ensure property’s competitive position and in anticipation of changing customer needs.
• Manage human resources responsibilities including creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the Company’s diversity commitment; adherence compliance with company policies, legal requirements and collective bargaining agreements.
• Coordinate turn-down services and other special requests made by VIP Services and VIP guests.
• Control expenses by voluntary staff reductions when necessary.
• Instruct employees and new hires on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards.
• Perform all duties as deemed necessary for the success of the department.

Specific Job Functions

• Supervise housekeeping employees to ensure they adhere to and enforce company and housekeeping policies.
• Maintain records including repairs needed, lost and found items, and quality of work completed by employees.
• Inspect rooms to ensure they are up to property standards.
• Ensure guest room attendants (GRA) are conforming to the health laws and standards set by the property.
• Work closely with the Front Desk to ensure guests receive clean rooms in a timely manner.
• Work with Engineering to ensure all maintenance concerns are handled appropriately.
• Work with scheduling to ensure proper staffing.
• Manage assigned operational functions consistent with the strategic plan and vision for the department, division and property.
• Manage the delivery and measurement of guest service consistent with the Company’s core service standards and brand attributes.
• Provide input into research, development, evaluation, and implementation of new products, services, technology, and processes to ensure property’s competitive position and in anticipation of changing customer needs.
• Manage human resources responsibilities including creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the Company’s diversity commitment; adherence compliance with company policies, legal requirements and collective bargaining agreements.
• Coordinate turn-down services and other special requests made by VIP Services and VIP guests.
• Control expenses by voluntary staff reductions when necessary.
• Instruct employees and new hires on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards.
• Perform all duties as deemed necessary for the success of the department.

Qualifications

• At least two years housekeeping supervisory experience preferred.
• Previous experience with Collective Bargaining Agreements preferred.
• Previous experience supervising at least 25 employees preferred.
• Knowledge of cleaning procedures and OSHA regulations preferred.
• Excellent customer service skills required.
• Must have a professional appearance and demeanor.
• High school diploma required, bachelors preferred.
• Bilingual (Spanish) preferred.