Assistant Executive Housekeeper - Elevate Guest Service

Hyatt Hotels Corporation; Santa Clara (CA); Hybride; USD 74 000 - 110 000; Plein temps

Résumé du poste

Hyatt Hotels Corporation is seeking an Assistant Executive Housekeeper for Grand Hyatt Deer Valley in Park City, Utah. This leadership role supports the housekeeping operation, including public areas and night cleaning, with a strong focus on safety, quality, and guest satisfaction.

The successful candidate will work with the Executive Housekeeper, manage staff training and scheduling, and demonstrate excellent communication across diverse teams.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to interact with people of diverse backgrounds.
• 2–3 years of progressive hotel Rooms Management experience.
• Energetic, entrepreneurial leadership with customer service focus.
• Proficiency in Microsoft Word and Excel; strong organizational skills.
• Hotel/Hospitality degree is an asset.

Responsabilités

• Assist in overseeing the entire housekeeping area, including public spaces and night cleaning.
• Ensure safety and security policies are followed.
• Train, develop, and schedule staff.
• Promote customer and associate satisfaction.
• Report to the Executive Housekeeper and coordinate with other departments.

Connaissances

Customer service

Verbal communication

Intercultural communication

Leadership

Attention to detail

Staff training

Organizational skills

Bottom-line improvement

Formation

Hotel/Hospitality degree

Outils

Microsoft Word

Microsoft Excel

Description du poste

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. The Salary Range is $73,600 - $110,400.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
  

Grand Hyatt at SFO | San Francisco , CA , US