Assistant Dockmaster: Guest-Driven Ops & Crew Lead

Cherokee Marina; Lebanon (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Cherokee Marina in Lebanon, TN seeks an Assistant Dockmaster to oversee dock operations and guest services. You will supervise dock hands, help maintain the dock and surrounding grounds, and support daily resort activities under the General Manager’s guidance.

Ideal candidates have strong people skills, the ability to work in varying weather, and availability on weekends and holidays during peak season. boating knowledge is a plus and previous supervision experience is preferred.

Qualifications

• Strong people skills for guest interactions and team communication.
• Experience supervising or leading a small team is preferred.
• Ability to work in varying weather conditions and schedules including weekends/holidays.

Responsibilities

• Maintain the appearance of the dock and surrounding grounds to ensure a clean, safe, and welcoming environment.
• Supervise dock hands who report directly to the Assistant Dockmaster.
• Report to the General Manager and assist with communication and operational tasks as needed.
• Assist dock hands on the fuel dock and with rental boats.
• Help with various maintenance tasks and resort projects as assigned.
• Interact professionally with customers and guests, addressing their needs and concerns.

Skills

People skills

Supervising

Customer interaction

Adaptability

Job description

Cherokee Marina in Lebanon, TN seeks an Assistant Dockmaster to oversee dock operations and guest services. You will supervise dock hands, help maintain the dock and surrounding grounds, and support daily resort activities under the General Manager’s guidance.

Ideal candidates have strong people skills, the ability to work in varying weather, and availability on weekends and holidays during peak season. boating knowledge is a plus and previous supervision experience is preferred.