Assistant Dispatcher

Maxim Crane Works; Portland (OR); On-site; USD 42,000 - 66,000; Full time

Job summary

Maxim Crane Works seeks an Assistant Dispatcher to gain hands-on experience across dispatch duties. You will support scheduling, labor and equipment coordination, and administrative tasks to ensure timely equipment delivery to customers.

You may occasionally perform Dispatcher duties as needed. Responsibilities include pre-day job assignments, training records handling, permit processing, weather remark handling, and collaboration with billing to ensure accurate ticketing and compliance with

Qualifications

• High school diploma or GED required; Associate or Technical degree preferred.
• 3+ years’ experience as an equipment operator, driver, or admin support.
• Prior transportation/heavy equipment experience is preferred.

Responsibilities

• Draw bars assigning cranes, trucks, and employees to jobs the day before to provide an accurate daily activity spread sheet.
• Process new hires and assist in maintaining training database and badging.
• Evaluate, process, and transmit information, instructions, and permits.
• Monitor weather activity and determine procedure per weather regulations.

Skills

Communication skills

Attention to detail

Multitasking

Problem solving

Lead Dispatcher coverage readiness

Education

High school diploma or GED

Associate or Technical degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Description

Purpose:

This position is designed so that the Assistant Dispatcher gains training and hands-on experience across the full range and scope of the duties and responsibilities of the branch Dispatcher, in doing this they follow established company policies and procedures. The Assistant Dispatcher is responsible for assisting the Dispatcher in coordinating, scheduling, assigning labor and equipment, and performing other administrative duties to ensure equipment reaches our customers in a timely manner. They may also on occasion, for short periods, perform the duties of the Dispatcher.

Duties and Responsibilities:

• Draw bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spread sheet.
• Process all new hires and assist in maintaining training database and assist in badging.
• Evaluates, processes, and transmits information, instructions, and permits.
• Monitors weather activity and evaluate how to proceed based on weather-related regulations and policies
• Prepares daily dispatch reports and determine schedules.
• Coordinate with billing to ensure rates and job tickets are submitted accurately and timely.
• Works with the Compliance Specialist to ensure Maxim operates in accordance with DOT and other regulations.
• Assists in the creation of appropriate maps and direction charts to assure compliance with applicable permit laws
• Assists in the dispatch of labor and equipment, also maintains communication with operators and drivers.
• Communicates with local unions timely to ensure customer orders are filled and satisfied.
• Checks that inspections have been completed and are correctly filed; refers any discrepancies and service issues to service.
• Performs weekly spot checks on rigging stock for cranes and warehouse stock.
• Checks to ensure all items needed in the JDS are ready for the operator to perform the job.
• Reviews ELD compliance for cranes assigned to that branch
• Performs other duties as assigned or required.

Requirements:

Education:

• High school diploma or GED required
• Associate or Technical degree preferred

Experience:

• 3+ years’ prior experience as an equipment operator, driver, or in an administrative support role.
• Prior transportation and/or heavy equipment experience is preferred

Skills

• Moderate level communication skills, must be able to read and comprehend simple instructions, short correspondence and memos and the ability to write simple correspondence. Also must be able to effectively present information in one-on-one and in small group situations to other employees
• Advanced level attention to detail
• Moderate level PC skills, including proficiency in MS applications, especially Word, Excel, and Powerpoint.
• Advanced ability to problem resolve and make sound decisions during high pressure situations
• Expert multitasker with ability to meet deadlines
• Will be required to step in for Lead Dispatcher as requested, directed or assigned

Physical Demands:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds.

Work Environment:

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.