Assistant Dispatcher

Maxim Crane Works; Metairie (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision day 1

Paid vacation

Paid holidays

Paid sick time

Paid parental leave

401(k) with company match

Life insurance

AD&D

Health savings accounts

Wellness programs

Employee discounts

Job summary

Maxim Crane Works is seeking an Assistant Dispatcher in Metairie, LA. This training-focused role supports the Dispatcher, helping coordinate crane and truck assignments, labor, and equipment to meet customer timelines.

The position requires strong communication, attention to detail, and basic computer skills. It offers exposure to DOT compliance, safety policies, and daily dispatch operations in a busy branch environment.

Qualifications

• High School diploma or GED required; Associate/Technical degree preferred.
• 3+ years in equipment operator, driver, or admin support roles.
• Prior transportation or heavy equipment experience preferred.
• Good communication, attention to detail, and strong problem solving under pressure.

Responsibilities

• Assist Dispatcher in coordinating, scheduling, and assigning labor and equipment.
• Prepare daily dispatch activity sheets and ensure timely transmissions and permits.
• Maintain training database, process new hires, and assist in badging.
• Monitor weather-related regulations and adjust plans accordingly.
• Coordinate with billing to ensure accurate job tickets and rates.

Skills

Communication skills

Attention to detail

MS Office (Word, Excel, PowerPoint)

Time management

Education

High School diploma or GED

Associate or Technical degree

Tools

MS Office

Job description

Description

Purpose

This position is designed so that the Assistant Dispatcher gains training and hands‑on experience across the full range and scope of the duties and responsibilities of the branch Dispatcher, in doing this they follow established company policies and procedures. The Assistant Dispatcher is responsible for assisting the Dispatcher in coordinating, scheduling, assigning labor and equipment, and performing other administrative duties to ensure equipment reaches our customers in a timely manner. They may also on occasion, for short periods, perform the duties of the Dispatcher.

Duties and Responsibilities

• Draw bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spread sheet.
• Process all new hires and assist in maintaining training database and assist in badging.
• Evaluates, processes, and transmits information, instructions, and permits.
• Monitors weather activity and evaluate how to proceed based on weather‑related regulations and policies
• Prepares daily dispatch reports and determine schedules.
• Coordinate with billing to ensure rates and job tickets are submitted accurately and timely.
• Works with the Compliance Specialist to ensure Maxim operates in accordance with DOT and other regulations.
• Assists in the creation of appropriate maps and direction charts to assure compliance with applicable permit laws
• Assists in the dispatch of labor and equipment, also maintains communication with operators and drivers.
• Communicates with local unions timely to ensure customer orders are filled and satisfied.
• Checks that inspections have been completed and are correctly filed; refers any discrepancies and service issues to service.
• Performs weekly spot checks on rigging stock for cranes and warehouse stock.
• Checks to ensure all items needed in the JDS are ready for the operator to perform the job.
• Reviews ELD compliance for cranes assigned to that branch
• Performs other duties as assigned or required.

What are the perks?

We are proud to offer day one eligibility for medical, dental and vision plans. We also offer paid vacation, paid holidays, paid sick time, paid parental leave, and 401(k) plans with company match made every pay period. Maxim has other great offerings including life insurance, AD&D, flex and health savings accounts, wellness programs, critical illness and accident plans, and short‑term and long‑term disability, plus employee discounts. Additionally, we provide opportunities to expand your skillset and knowledge base.

Why Maxim?

Our work impacts our local communities, helping transform where people live, work and play. You'll be a part of some of the biggest, most high‑profile construction sites across the country and have the opportunity to support our coast‑to‑coast team across 60 branches in the United States.

Minimum Requirements

Education:

• High School diploma or GED
• Associate or Technical degree preferred

Experience:

• 3+ years' prior experience as an equipment operator, driver, or in an administrative support role.
• Prior transportation and/or heavy equipment experience is preferred

Skills and Knowledge:

• Moderate level communication skills, must be able to read and comprehend simple instructions, short correspondence and memos and the ability to write simple correspondence. Also must be able to effectively present information in one‑on‑one and in small group situations to other employees
• Advanced level attention to detail
• Moderate level PC skills, including proficiency in MS applications, especially Word, Excel, and Powerpoint.
• Advanced ability to problem resolve and make sound decisions during high pressure situations
• Expert multitasker with ability to meet deadlines

Additional Requirements

• Will be required to step in for Lead Dispatcher as requested, directed or assigned

Language Skills:

Must be able to read and comprehend complex instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to other employees of the organization.

Physical Demands:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is in a typical office setting.

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.