Assistant Director, Shared Services Center

Davita Inc.; Camden (NJ); Hybrid; USD 91,000 - 140,000; Full time

Job summary

A leading university seeks an Assistant Director for its Shared Services Center, aiming to enhance operational efficiency and service delivery across departments. The ideal candidate will be a visionary leader with significant experience in shared services and organizational change, committed to fostering a culture of continuous improvement.

Benefits

Medical, prescription drug, and dental coverage

Paid vacation and holidays

Competitive retirement benefits

Employee educational benefits

Life insurance coverage

Qualifications

• 8-10 years of progressive leadership experience in shared services or operational management.
• Experience in leading organizational change and improving operational efficiencies.

Responsibilities

• Lead a high-performing Shared Services Center within a higher education institution.
• Develop innovative solutions and integrate service delivery across multiple functions.
• Optimize resources and drive operational excellence while aligning with institutional goals.

Skills

Analytical thinking

Strategic planning

Change management

Leadership

Education

Bachelor's degree in Business Administration or related field

Master's preferred

Job description

Position Details

Position Information

Ranked #46 in U.S. News & World Report's list of Best Public Colleges and Universities, Rutgers University-Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers-Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University-Camden among its "Best Bang for the Buck" universities and best national research universities. Recently, Rutgers-Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

This position may be eligible for a hybrid work arrangement.

Recruitment/Posting Title	Assistant Director, Shared Services Center
Job Category	Staff & Executive
Department	Finance & Administration - Cmd
Overview
Posting Summary	The Shared Services Center (SSC) is a department within the Finance & Administration division at Rutgers University-Camden and serves the campus, currently providing support for several business functions of the campus, including procurement and payroll services. Long-term goals for the SSC include the successful incorporation of additional business functions, primarily in the areas of finance, accounting, procurement, facilities and operations management, and human resources into the center to provide expanded and efficient service to the campus, in connection with financial sustainability strategies of the division. The Assistant Director of the Shared Services Center must be a visionary and strategic leader as they will be responsible for establishing and leading a high-performing Shared Services Center (SSC) within a higher education institution. This role involves transformative change leadership, the development of innovative solutions, and the seamless integration of service delivery across multiple administrative and support functions. The Assistant Director will focus on optimizing resources, driving operational excellence, and fostering a culture of continuous improvement, all while ensuring alignment with the institution's mission and values and serving as an influential agent of change. This position will work collaboratively with academic and administrative units and other stakeholders, both at Rutgers University-Camden and centralized divisions of Rutgers University, to deliver efficient, streamlined services that support the strategic goals of the university. This role offers a unique opportunity to shape a center of excellence within a respected institution, bringing transformative change to support the academic and operational success of the university community. The Director will be a crucial driver of efficiency, partnership, and impactful service delivery, committed to the institution's growth and evolution.
FLSA	Exempt
Grade	07
Salary Details	Starting salary will be commensurate with qualifications and experience, within university policy and salary schedules, as well as departmental budgets.
Minimum Salary	91297.00
Mid Range Salary	115559.00
Maximum Salary	139821.00
Offer Information
Benefits	Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Position Status	Full Time
Working Hours (per week)	37.5
Standard Hours	37.50
Daily Work Shift	Day
Work Arrangement
Union Description	Admin Assembly (MPSC)
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Master's preferred.Candidates with previous experience in a finance, business or operations leadership role in a four-year state institution of higher education will be considered with priority. Demonstrated successes in a higher education environment will be preferred.

Minimum Education and Experience	Bachelor's degree in Business Administration, Higher Education Administration, or related field. - Minimum 8-10 years of progressive leadership experience in a shared services or operational management role, preferably in a higher education or complex organizational setting.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	- Demonstrated experience in leading organizational change, improving operational efficiencies, and managing cross-functional teams. - Strong analytical and strategic thinking skills, with a proven ability to develop and implement transformative initiatives. - Excellent interpersonal and communication skills, with the ability to build relationships and work collaboratively with diverse stakeholders. Skills and Competencies - Visionary Leadership: Ability to inspire, create, and articulate a forward-looking vision for shared services. - Change Management: Expertise in leading teams through transitions and establishing buy-in across a complex organization. - Strategic Planning: Proficiency in long-term planning and the ability to align resources with institutional goals. - Operational Expertise: Knowledge of best practices in shared services delivery, process improvement, and customer service excellence. - Technology Acumen: Understanding of technology applications and data analytics that enhance service quality and efficiency.
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number	25ST1240
Posting Open Date
Special Instructions to Applicants
Regional Campus	Rutgers University-Camden
Home Location Campus	Rutgers University-Camden
City	Camden, NJ
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement