Assistant Director, Servicing Strategy & Analytics

DriveTime; Inwood (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Tuition reimbursement

Wellness program

Paid time off

Job summary

DriveTime is seeking an Assistant Director of Servicing Strategy & Analytics in Inwood, Texas. This role requires a strategic leader with a strong analytical background to manage initiatives across tech, product, and operations, utilizing AI and advanced analytics. A bachelor’s degree in a quantitative field and over 4 years of experience in business analytics are required. The position offers a hybrid work model and a robust benefits package including medical coverage and 401(k) plan.

Qualifications

• 4+ years’ experience in business analytics or strategy.
• Ability to manage multiple projects and prioritize effectively.
• Experience with cloud data platforms.

Responsibilities

• Partner with teams to implement data-driven strategies.
• Lead a team of analysts in project execution.
• Drive analytical initiatives to improve profitability.

Skills

Analytical skills

Leadership

Communication

AI affinity

Education

Bachelor’s or master’s degree in a quantitative field

Tools

Snowflake

SQL

Advanced Excel

Job description

What’s Under the Hood

DriveTime Family of Brands includes in‑house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

That’s Nice, But What’s the Job?

In short, as an Assistant Director, Servicing Strategy & Analytics you will apply your analytical, strategic and leadership skills as you develop and execute business cases for major company initiatives or ensure performance excellence. This role will be expected to work cross‑functionally with many different teams involved in operations, IT, Product and BI to ensure we have the necessary systems and data to drive continuous improvement. You will also be leading an analytic team using the newest analytic tools in coding and AI.

Responsibilities

• Partner collaboratively with senior leaders, colleagues, product, tech, data science, and operations to implement data‑driven strategies.

• Become the subject matter expert for servicing and loss mitigation from process flow, data and reporting infrastructure and strategic decisioning.

• Lead and manage a team of analysts in project execution.

• Identify, track, and forecast the main drivers and transactions of the organization.

• Drive large analytical initiatives to reveal step‑change improvements in operational and transaction profitability of the business.

• Effectively communicate concise insights and/or visualizations utilizing AI and software such as Snowflake, Streamlit, Sigma, and PowerPoint.

• Leverage emerging technologies and critical thinking skills to continually innovate and automate existing methodologies, processes, and reporting.

So What Kind of Folks Are We Looking for?

• Intellectual curiosity. Why? What? How? Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you.

• Passionate and goal‑oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.

• Killer analytical and reporting abilities. You’ll need the capability to analyze data and in return, prepare timely reports on your findings.

• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

• Affinity for AI. Confidence and desire in using AI tools and resources without compromising data integrity.

• A mind for the details. Okay we know “detail‑oriented” is on about every job description – but we really mean it!

The Specifics

• Bachelor’s or master’s degree in a quantitative field such as economics, engineering, finance, statistics, mathematics, or hard science.

• 4+ years’ experience in business analytics or strategy.

• Ability to manage multiple projects and prioritize effectively.

• Demonstrated ability to think strategically and add financial value in prior roles.

• Experience with cloud data platforms (e.g., Snowflake).

• Ability to write SQL and advanced Excel skills.

Nice to Haves

• Loss mitigation, Auto Finance experience.

• Work creating AI agents, apps, or dashboards.

• Advanced coding knowledge (SQL, Python, etc.).

• Experience in dashboard creation or data infrastructure.

• 2+ years’ experience in leadership or people‑management roles.

Benefits

• Hybrid work approach with a minimum of three on‑site days per week.

• Medical, dental, and vision coverage with a substantial premium contribution from the company.

• 401(k) plan, company‑paid life insurance, short and long‑term disability coverage.

• Growth opportunities, tuition reimbursement, and a strong promotion culture.

• Wellness program with coaching, cash incentives, and discounts on medical premiums.

• Competitive pay.

• Paid time off, including wellness days, holidays, and personal time.

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.