Assistant Director, Retail Sales

DriveTime; Phoenix (AZ); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K) and life insurance

Growth Opportunities

Tuition Reimbursement

Wellness Program

Competitive Pay

Consistent Work Schedule

Teamwork Bonus

World Class Training

Paid Time Off

Job summary

DriveTime is seeking an Assistant Retail Director to oversee sales and operations across multiple dealerships in Phoenix, Arizona. This role requires a minimum of 7 years in multi-unit management with a strong record of success. Responsibilities include developing teams, ensuring compliance, and actively managing dealership performance. Candidates should be prepared to travel extensively within the Southwest markets. DriveTime offers competitive pay, medical benefits, and significant growth opportunities.

Qualifications

• Must travel to multiple markets at least 75% of the time.
• Must relocate to the Southwest markets.
• Demonstrated flexibility/adaptability.

Responsibilities

• Oversee sales and operations for dealerships in a regional market.
• Develop and inspire dealership teams.
• Monitor operational statistics and manage KPIs.

Skills

Proven track record of success

Financial analysis skills

Interpersonal and leadership skills

Customer service skills

Communication abilities

Education

Bachelor's degree

7+ years of multi-unit management experience

7+ years with full P&L experience

Job description

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre‑owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

That’s Nice, But What’s the Job?

In short, as an Assistant Retail Director, you will oversee sales and operations for our dealerships in a Regional market. You will ensure healthy function while honoring DriveTime’s culture and adhering to our core values. You will develop and inspire the teams at each dealership to work together and continue to find ways to advance business goals.

In long, our Assistant Director, Retail Sales is responsible for:

• Translates company strategies into actionable divisional plans and executes successful delivery.
• Works cross‑divisionally to drive execution of specific divisional and company strategies, initiatives, and projects.
• Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
• Supports the implementation of company programs, procedures, methods, and practices to promote DriveTime key messages.
• Challenges and inspires employees to achieve business results.
• Ensures employees adhere to legal and operational compliance requirements.
• Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
• Provides coaching, direction, and leadership support to employees to achieve department, company, and customer results.
• Establishes and maintains visibility within the department/division/region.
• Monitors operational statistics, reports trends, variances, and issues, and takes appropriate action.
• Manages regional store teams and monitors KPIs that measure regional plan effectiveness and adjustments as necessary.
• Attracts, recruits, trains, and develops diverse top talent at all levels that reflects the community, customers, and potential new customers within each region.
• Aligns with other Regional Directors, to ensure consistency in quality and best practices for the customer and employee experience.

So What Kind of Folks Are We Looking for?

• Must be able to travel to multiple markets a minimum of 75% of the time.
• Must relocate to live in the Southwest markets and be close enough to the office from a dealership daily.
• Verifiable and measurable proven track record of success.
• Bachelor’s degree with seven+ years of multi‑unit management experience and seven+ years with full P&L experience preferred; equivalent education and experience combination will be considered.
• Demonstrated results‑oriented leadership including the ability to model total development and serve as a steward of DriveTime’s mission and values.
• Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
• Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and setting clear expectations.
• Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, the ability to apply good judgment in ambiguous situations, and demonstrated flexibility/adaptability.
• Ability to effectively work in collaboration with others to achieve objectives in a participative management style.
• Outstanding verbal, written and technical communication abilities.

So What About the Perks? Perks matter

• Medical, dental, and vision – DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top‑tier healthcare coverage.
• 401(K), Company paid life insurance policy, short and long‑term disability coverage to name a few.
• Growth Opportunities – We grow together. DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement – We’re passionate about your professional development.
• Wellness Program – Includes self‑guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities.
• Competitive Pay – We offer competitive pay across the organization because money matters.

• Consistent Work Schedule – We are strong believers in work/life balance. We’re closed on Sundays.
• Teamwork Bonus – Team participation leads to bonus shares, sales contests, and other perks to recognize a job well done.
• World Class Training and Development – Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs.

• Paid Time Off – Includes wellness days, holidays, and personal time for full‑time roles. Part‑timers accrue vacation time.

Anything Else?

DriveTime Family of Brands is a Great Place to Work Certified employer. Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.