Assistant Director Risk Management and Compliance

Three Rivers Treatment Center; Kenbridge (VA); On-site; USD 75,000 - 105,000; Full time

Job summary

Three Rivers Treatment Center in Kenbridge, VA is seeking an Assistant Director of Risk Management to strengthen safety, quality, and regulatory compliance within our adolescent residential program.

The role supports incident investigations, data trend analysis, QA activities, and regulatory readiness with DBHDS, Joint Commission, OSHA, HIPAA, and state/federal requirements, while collaborating with multiple departments.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 1+ year of experience in behavioral health/therapy setting preferred.
• Strong written and verbal communication skills.
• Organized, detail-oriented, and able to maintain confidentiality.
• Strong problem-solving and leadership collaboration skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Ability to present information to groups.

Responsibilities

• Review and process incident reports involving residents, staff, visitors, and facility operations.
• Assist with incident investigations and review documentation and records.
• Conduct interviews and prepare investigation summaries.
• Identify trends and potential system issues.
• Participate in safety rounds and risk assessments.
• Assist with QA activities, reports, dashboards, and presentations.
• Support regulatory and accreditation activities (DBHDS, Joint Commission, HIPAA, OSHA, Virginia/federal requirements).
• Maintain confidential risk management records.
• Provide staff education on incident reporting, safety, and risk prevention.
• Collaborate with HR, Clinical Services, Nursing, Residential Services, Education, Medical Services, Quality, Compliance, and Executive Leadership.

Skills

Written and verbal communication

Organizational skills

Attention to detail

Confidentiality and judgment

Critical-thinking

Interdepartmental collaboration

Presentation skills

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

ASSISTANT DIRECTOR OF RISK MANAGEMENT

Three Rivers Treatment Center | Kenbridge, VA

Three Rivers Treatment Center is seeking an Assistant Director of Risk Management to join our team supporting the safety, quality, and regulatory compliance of our residential treatment program serving adolescents ages 11–17.

This is an excellent opportunity for an organized, analytical, and compassionate professional who wants to develop a career in Risk Management, Incident Investigation, Quality Improvement, and Regulatory Compliance.

What You’ll Do

• Review and process incident reports involving residents, staff, visitors, and facility operations.
• Assist with incident investigations, including reviewing documentation, statements, medical records, photographs, and authorized video.
• Conduct interviews and prepare investigation summaries under the direction of the Risk Manager.
• Identify trends, patterns, contributing factors, and potential system issues.
• Participate in safety and environmental rounds and identify potential risks and hazards.
• Assist with risk assessments, corrective action plans, and follow-up activities.
• Track trends involving injuries, aggression, restraints, elopement attempts, medication concerns, allegations, property damage, and other significant events.
• Assist with Quality Improvement activities, reports, dashboards, and presentations.
• Support regulatory and accreditation activities involving DBHDS, Joint Commission, Human Rights, VASEIF, OSHA, HIPAA, and applicable Virginia and federal requirements.
• Participate in risk management meetings, incident debriefings, emergency drills, and post-incident reviews.
• Maintain accurate, confidential, and organized risk management records.
• Assist with staff education related to incident reporting, safety, documentation, and risk prevention.
• Collaborate with HR, Clinical Services, Nursing, Residential Services, Education, Medical Services, Quality, Compliance, and Executive Leadership.
• Escalate significant safety and risk concerns appropriately and promptly.

Career Development Opportunity

This position is designed as a Risk Management development pathway. You will progressively move from orientation and observation to guided practice, increased responsibility, and demonstrated Risk Management readiness.

Successful completion of the development program may lead to consideration for advancement to a Risk Manager position when an appropriate opportunity becomes available.

What We’re Looking For

• High school diploma or GED required.
• Bachelor's degree preferred.
• At least one year of experience in a behavioral health or therapy setting with the population served preferred.
• Strong written and verbal communication skills.
• Excellent organization, attention to detail, and follow-through.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong critical-thinking and problem-solving skills.
• Ability to work effectively with multiple departments and levels of leadership.
• Comfortable reviewing sensitive information and discussing difficult situations professionally.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to present information to groups.

Required Certifications & Qualifications

• CPR certification.
• First Aid certification.
• Behavioral Management program completed within 14 days of hire.
• Valid driver's license in good standing.
• Must be at least 19 years of age in accordance with applicable Virginia residential facility requirements.

Why Join Three Rivers?

At Three Rivers Treatment Center, your work directly contributes to creating a safe, therapeutic, and accountable environment for youth. This position provides hands‑on exposure to incident management, investigations, regulatory compliance, safety, quality improvement, and leadership collaboration while building a strong foundation for a career in Risk Management.

Join our team and help us protect our residents, support our staff, reduce risk, and continually improve the care we provide.