Assistant Director, Recognition, Donor Relations (DFCI)

Dana Farber Cancer Institute; Brookline (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Dana-Farber Cancer Institute seeks an Assistant Director, Recognition, Donor Relations to advance the division's annual fundraising goals through donor recognition programs, gifts, displays, and patient partner initiatives.

This role supervises two officers, manages two Officers, and partners with the Associate Director to drive strategic planning, budgeting, and collaboration across the Institute's divisions to optimize donor engagement and recognition outcomes.

Qualifications

• Bachelor's degree required with 5+ years of professional experience
• Philanthropy experience preferred
• Direct report and personnel management experience preferred
• Donor, volunteer and stewardship experience preferred
• Strong project management and budgeting skills; ability to multi-task
• Superior written and verbal communication skills
• Ability to work with senior Dana-Farber constituencies
• Attention to detail and process improvement focus
• Customer service mindset and positive attitude

Responsibilities

• Oversee and manage donor recognition initiatives and projects such as named space, donor signage, and recognition guidelines
• Lead annual list review for recognition of fiscal year and cumulative giving; coordinate content, timelines, and training
• Manage Campus tour process including guide training and user-friendly tools
• Develop and maintain donor recognition systems, gift tracking, reporting and impact assessment
• Direct major donor giving societies and donor recognition displays
• Coordinate custom gifts and patient partner program activities with prospect managers
• Time tracking and portfolio system oversight; supervise two officers and contribute to budgeting
• Support department-wide efforts to meet annual financial goals

Job description

Assistant Director, Recognition, Donor Relations (DFCI)

This position works collaboratively as a member of the Division of Philanthropy team to help the department meet its annual fundraising goals. The Assistant Director drives recognition programs and initiatives including donor giving societies and memberships, donor recognition gifts, displays, patient partners, donor signage, naming opportunities, and the annual honor roll of donors for a broad donor base.

Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES:

• Oversee and manage donor recognition initiatives and projects such as:
• Named space and donor signage, including management of named space during renovations and the inventory of available space and donor recognition guidelines;
• Annual list review process for recognition of fiscal year and cumulative giving, including oversight of all content, list management, production calendars, coordination with Philanthropy Communications, business unit training, and annual debrief;
• Campus tour process, including maintenance of tour documentation, training of tour guides, and creation and maintenance of tools to assist guides in customizing tours to difference audiences;
• Donor recognition systems, including the development and maintenance of program management tools and systems for recognizing donors, creation of individual recognition plans in collaboration with prospect managers, gift tracking, reporting, and assessment of donor impact and effectiveness of recognition;
• Major donor giving societies managed by Donor Relations;
• Donor recognition displays, including maintenance of current displays and creation and implementation of new displays;
• Custom gifts including photo books, one-of-a-kind memorabilia, and framed certificates and art in collaboration with prospect managers;
• Patient Partner Program for three business units, including identification of recruitment opportunities, communication and scheduling with all stakeholders, participant recruitment, follow-up with program coordinators and partners, and facilitation of health checks and status;
• Project time tracking in QuickBase system and oversight of direct report tracking;
• Oversight of Portfolio system management with team Assistant.
• Manage two Officers on the Recognition team and contribute to strategic planning and the budgeting process.
• Responsible for assisting the entire department, including business units, to reach annual financial goals.
• Assume other duties as necessary.

SUPERVISORY RESPONSIBILITIES:

• Reports to the Associate Director, Recognition, Donor Relations
• The position is programmatic in nature and a considerable amount of autonomy in decision-making and completing work-related tasks is required
• Works collaboratively with staff from the Division of Philanthropy, as well as members of the Institute’s senior leadership and other Institute departments

Qualifications:

• Bachelor’s degree required with a minimum of 5 years of professional experience
• Philanthropy experience preferred
• Previous direct report and personnel management experience is strongly preferred
• Donor, volunteer and stewardship experience preferred
• Strong project management and budgeting skills; ability to multi-task
• Exceptional organizational skills and ability to assess and correct processes and procedures
• Superior written and verbal communication skills required
• Effective in working with wide audiences, including highest level of Dana-Farber constituencies
• Sharp attention to detail and ability to review and edit materials is critical
• Effective in working with wide audiences, including highest level of Dana-Farber constituencies
• Strong sense of customer service
• Positive, can-do attitude; willing to do what it takes to meet the goals of the Division of Philanthropy

Working Conditions:

Workstation located in typical office setting. Some evening and weekend work required. Local travel may be required.

Embody Dana-Farber’s Core Values: Impact; Excellence; Compassion & Respect; and Discovery every day. Add value to the Dana-Farber community by seeking opportunities to collaborate across the Institute. Foster an ethical, positive, results-oriented culture founded on open communication.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

DFCI Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.