Assistant Director, Operations

Simon Property Group; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Simon Property Group is seeking a facilities/maintenance professional to develop and implement long-range capital plans for a premier mall asset. You will ensure safety systems are compliant, perform daily property inspections, and manage operating expenses in collaboration with the Operations Director.

You will oversee preventive maintenance, coordinate with contractors, and support tenants during construction while maintaining strong relationships with local authorities and security teams.

Qualifications

• Bachelor’s degree in related field.
• Minimum three years of experience in facility/maintenance operations.
• Ability to read and understand blue prints, CAD drawings and other schematics.
• Ability to communicate effectively both orally and in writing.
• Proficient in the use of computers and programs such as Microsoft Office.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Assists with the development of a 5-year capital plan to maintain and enhance property assets and execute projected capital plans.
• Ensures safety systems are up to code, maintained and inspected.
• Conducts daily walks of the property to ensure assets are in optimal condition.
• Responds quickly to operational issues uncovered in inspections.
• Assists in procurement and application of goods/services within CAM and Capital Expenditure budgets.
• Partners with Operations Director to manage Property Operating expenses within/below budget.
• Manage negative financial variances to minimize losses within operating budget.
• Develops scope of work, RFPs, evaluates bids, drafts service agreements, and oversees contracted work to project close-out.
• Monitors contracted cleaning services with rigorous oversight.
• Oversees preventive/predictive maintenance, repairs, and construction for safe operations.
• Reads/interprets engineering drawings and schematics.
• Maintains records for Preventative Maintenance and related logs.
• Maintains safe environment and trains for programs like OSHA, ADA, EPA.
• Works with security/local officials on fire safety and disaster preparedness.
• Performs condition assessments for long-range capital plans and budgets.
• Oversees capital work contractors and communicates with tenants under construction.
• Ensures construction activities comply with approved plans and mall criteria.
• Develops staff and provides performance feedback.

Skills

Reading blueprints/CAD

Effective communication

Microsoft Office

Multi-project management

Valid Driver’s License

Physical lifting 50 lbs

Education

Bachelor’s degree in related field

Job description

Job Location: Plaza at King Of Prussia

Responsibilities

• Assists with the development of a 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans
• Ensures property safety systems are up to code, maintained and inspected
• Conducts daily walk-through’s of the property to ensure physical assets are in best possible operating condition
• Respond rapidly to any operational issues uncovered in property inspections
• Assists in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget
• Partners with the Operations Director to manage Property Operating expenses within or below budget levels
• Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget
• Become comfortable with the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment
• Monitors cleaning services provided through contracts that require rigorous oversight
• Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation
• Reads and interprets paper- or computer-based engineering drawings and schematic diagrams
• Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs
• Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers. This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs
• Works with security and local officials to plan and oversee a fire safety program
• Supports preparation for emergency and disaster response
• Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets
• Oversees contractors performing capital work
• Interacts with Portfolio Director of Operations and Energy Services
• Provide support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria
• May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials
• Coordinate and communicate with tenant coordination to insure tenants opens at or before the budgeted RCD
• Develop staff members by enhancing their roles and broadening their experiences
• Give recognition for good performance and effectively counsel poor performance
• Complete performance reviews with thorough and objective feedback
• Resolve tenant lease and non-lease concerns related to facility operations
• Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)
• Maintain good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meeting to promote/discuss facility operations initiatives
• Fulfill Manager-on-Duty rotation and manage day to day activities as necessary which may include emergency situations
• Manage operations purchasing program and asset inventory
• Ensure all Services Agreements are current and compliant to the Simon Field Purchasing Policy
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in related field
• Minimum three years of experience in facility/maintenance operations
• Ability to read and understand blue prints, CAD drawings and other schematics
• Ability to communicate effectively both orally and in writing
• Proficient in the use of computers and programs such as Microsoft Office and other programs as applicable to the property
• Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner
• Valid Driver’s License
• Ability to lift and carry up to 50 pounds

Company Information

#ZR2 Simon® is a real estate investment trust engaged in the ownership of premier shopping, dining, entertainment and mixed-use destinations (Simon Property Group, NYSE: SPG). Our properties across North America, Europe and Asia provide community gathering places for millions of people every day and generate billions in annual sales. In addition to our high quality properties, Simon is also known for our strong balance sheet, a long-tenured and well-respected senior management team, and our innovative spirit, as reflected in a 50 + year history of successful retail real estate development, management, and leasing. Simon was named Fortune’s Most Admired Real Estate Company eight times. We have experienced an explosion of growth and innovation unprecedented in the industry and we look forward to Simon's future. Simon is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you require assistance or need to request an accommodation due to a disability, please email [e-mail]. Please note this email is intended only for accommodation requests related to the application and interview process. Any other correspondence will not receive a response.