Assistant Director of Training & Quality Assurance

University of Texas at Austin; Austin (TX); On-site; USD 82,000 - 110,000; Full time

Benefits offered by this job

Competitive health benefits

Paid vacation and sick time

Tuition assistance

Free library access

Job summary

University of Texas at Austin is seeking an Assistant Director for Training within Facilities Services. The role leads training, quality assurance, and process improvements for custodial services, with occasional travel and a requirement to manage shifts across day, evening, and weekends.

You will develop and deliver employee training, assess needs, and drive staff development programs while coordinating with university departments to maintain record-keeping and training materials.

Qualifications

• Bachelor's degree required; supervisory experience preferred.
• Experience training frontline staff and communicating effectively.

Responsibilities

• Organize and direct subordinate staff; set and communicate performance metrics.
• Plan, coordinate, and evaluate training programs; assess training needs and deliver trainings.
• Direct quality assurance to ensure cleaning standards; propose improvements and report significant issues.
• Analyze work processes to improve productivity and efficiency; support team cohesion.

Skills

Supervisory experience

Training frontline staff

MS Office proficiency

Verbal & written communication

Education

Bachelor's Degree

Job description

University of Texas at Austin is seeking an Assistant Director for Training within Facilities Services. The role leads training, quality assurance, and process improvements for custodial services, with occasional travel and a requirement to manage shifts across day, evening, and weekends.

You will develop and deliver employee training, assess needs, and drive staff development programs while coordinating with university departments to maintain record-keeping and training materials.