Assistant Director of Sales

Hyatt Regency; Boston (MA); On-site; USD 105,000 - 115,000; Full time

Job summary

Hyatt Regency Boston is seeking an Assistant Director of Sales to drive hotel revenue, lead strategic accounts, and strengthen client relationships. Reporting to the Director of Sales and Events, you will help develop and execute sales strategies, lead key initiatives, and coordinate with multiple departments to deliver exceptional service.

This in-person role requires 3+ years in hotel/hospitality sales, leadership experience, and strong negotiation, communication, and forecasting skills.

Qualifications

• 3+ years of hotel/hospitality sales experience required.
• Leadership or supervisory experience preferred.
• Strong ability to develop accounts, solicit business, negotiate, and hit revenue goals.
• Knowledge of hotel sales processes, market segments, forecasting, budgeting, and revenue strategies.
• Excellent leadership, communication, presentation, organization, and relationship-building skills.

Responsibilities

• Support the Director of Sales and Events in developing and executing sales strategies, plans, budgets, forecasts, and initiatives to achieve hotel revenue goals.
• Solicit, negotiate, and secure business from assigned accounts, markets, and segments, with a focus on profitable revenue and long-term client relationships.
• Manage key accounts and develop new business through prospecting, client meetings, site tours, networking, industry events, and other sales activities.
• Respond to inquiries and proposals promptly, prepare and present proposals, negotiate terms within established guidelines, and follow opportunities through contracting and turnover.
• Build strong working relationships with Event Planning, Revenue Management, Catering, Food & Beverage, Operations, and other departments to ensure a smooth transition from sale to service.
• Monitor account production, sales activity, pace, definite and tentative bookings, and market trends; maintain accurate records and provide regular updates and forecasts.
• Lead, coach, mentor, and support sales colleagues; promote accountability, collaboration, professional development, and consistent client service.
• Represent Hyatt Regency Boston professionally in the community and at client appointments, trade shows, networking functions, and industry events.
• Ensure sales practices, proposals, contracts, and client commitments align with hotel policies, Hyatt brand standards, applicable collective bargaining agreement requirements, and company guidelines.
• Resolve client concerns proactively and partner with hotel leaders to find practical solutions that protect the relationship and support hotel objectives.
• Undertake other responsibilities and special projects as assigned by the Director of Sales and Events.

Skills

Sales leadership

Account development

Negotiation

Client relationships

Forecasting

Team mentoring

Communication

Presentation

Organization

Tools

Microsoft Office

CRM systems

Hotel sales software

Job description

Summary

The Assistant Director of Sales plays a key role in driving the hotel’s revenue, market position, and client relationships. Reporting directly to the Director of Sales and Events, this position supports the development and execution of sales strategies, leads key account and team initiatives, and helps convert business opportunities into profitable hotel-wide revenue. The Assistant Director of Sales works closely with Sales, Event Planning, Revenue Management, Catering, Food & Beverage, Operations, and other hotel departments to deliver thoughtful client service, meet business goals, and represent Hyatt Regency Boston in the marketplace.

Organization- Hyatt Regency Boston

Summary

The Assistant Director of Sales plays a key role in driving the hotel’s revenue, market position, and client relationships. Reporting directly to the Director of Sales and Events, this position supports the development and execution of sales strategies, leads key account and team initiatives, and helps convert business opportunities into profitable hotel-wide revenue. The Assistant Director of Sales works closely with Sales, Event Planning, Revenue Management, Catering, Food & Beverage, Operations, and other hotel departments to deliver thoughtful client service, meet business goals, and represent Hyatt Regency Boston in the marketplace.

The responsibilities outlined below are provided as a representative sample of the essential functions of this position and are not intended to be an exhaustive list; additional duties may be assigned as necessary.

• Support the Director of Sales and Events in developing and executing sales strategies, annual plans, budgets, forecasts, and initiatives to achieve hotel revenue goals.


• Solicit, negotiate, and secure business from assigned accounts, markets, and segments, with a focus on profitable revenue and long-term client relationships.


• Manage key accounts and develop new business through prospecting, client meetings, site tours, networking, industry events, and other sales activities.


• Respond to inquiries and proposals promptly, prepare and present proposals, negotiate terms within established guidelines, and follow opportunities through contracting and turnover.


• Build strong working relationships with Event Planning, Revenue Management, Catering, Food & Beverage, Operations, and other departments to ensure a smooth transition from sale to service.

Monitor account production, sales activity, pace, definite and tentative bookings, and market trends; maintain accurate records and provide regular updates and forecasts.

• Analyze performance and market intelligence to identify opportunities, risks, competitive activity, and strategies to grow share and revenue.


• Lead, coach, mentor, and support sales colleagues; promote accountability, collaboration, professional development, and consistent client service.


• Represent Hyatt Regency Boston professionally in the community and at client appointments, trade shows, networking functions, and industry events.


• Ensure sales practices, proposals, contracts, and client commitments align with hotel policies, Hyatt brand standards, applicable collective bargaining agreement requirements, and company guidelines.


• Resolve client concerns proactively and partner with hotel leaders to find practical solutions that protect the relationship and support hotel objectives.


• Undertake other responsibilities and special projects as assigned by the Director of Sales and Events.

The expected pay range for this position is $105,000–$115,000 annually.

Qualifications

• 3+ years of hotel sales or hospitality sales experience required.


• Prior sales leadership or supervisory experience preferred.


• Demonstrated ability to develop accounts, solicit business, negotiate, and achieve revenue goals.


• Knowledge of hotel sales processes, market segments, account management, forecasting, budgeting, and revenue strategies.


• Strong leadership, communication, presentation, organization, financial, problem-solving, and relationship-building skills.


• Ability to manage multiple accounts, opportunities, deadlines, and priorities in a fast-paced hotel environment.


• Proficiency with Microsoft Office and hotel sales, CRM, and revenue systems preferred.


• Ability to work a flexible schedule based on business needs, including evenings, weekends, holidays, and attendance at client or industry events.

This is a fully in-person position at Hyatt Regency Boston and is not eligible for remote work.