Assistant Director of Safety & Security

ASM Global-SMG; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

Legends Global is seeking an Assistant Director of Safety and Security at Reliant Park in Houston, TX. The role supports the Director in coordinating day-to-day safety and security operations across four venues within Reliant Park.

The position involves overseeing physical security systems, badging, staff development, and implementing security protocols. Experience in large facility management and strong collaboration with public safety partners are essential.

Qualifications

• Bachelor’s degree in Security Management, Criminal Justice, or related field and five years of related experience.
• Experience in facility management, preferably convention center, stadium, or arena.
• OSHA 30 certified preferred.
• Three years of supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Knowledge of security protocols and emergency management.
• Licensed to operate a motor vehicle in the United States.

Responsibilities

• Assist with oversight of physical security systems on site, including camera systems, access control, and security software systems.
• Support administration of the badging system for credentials and review venue access requests.
• Assist with hiring, training, scheduling, coaching, and supervising Security and Safety staff.
• Assist in developing, implementing, and updating required security protocols and procedures for the property.
• Maintain knowledge on current best practices for security and safety operations.
• Coordinate with City and County officials on emergency response procedures and support liaison activities with police officials and first responders.

Skills

Communication

Decision making

Security management

Work under pressure

Independence

Education

Bachelor’s degree in Security/Criminal Justice

Tools

Genetec Security Desk

Security analytics

Job description

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Assistant Director of Safety and Security at Reliant Park in Houston, Texas. Reliant Park is in the fast lane for opportunity and excitement. We are a one‑of‑a‑kind premier facility with four major venues within one giant park: Reliant Center (one million+ sq. ft. Convention Center), Reliant Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), Reliant Astrodome ('The' Astrodome), and Reliant Arena.

The Assistant Director of Safety and Security supports the Director in coordinating day‑to‑day safety and security operations across the facility and provides operational directions to in‑house security and safety personnel for Reliant Park daily operations and events.

Essential Duties and Responsibilities

• Assist with oversight of physical security systems on site, including camera systems, access control, and security software systems.
• Support administration of the badging system for credentials and review venue access requests in accordance with established procedures.
• Assist with hiring, training, scheduling, coaching, disciplining, and supervising Security and Safety staff.
• Assist in developing, implementing, and updating required security protocols and procedures for the property.
• Maintain knowledge on current best practices for security and safety operations.
• Support positive and collaborative relationships with government entities including Police, Fire, EMS, FBI, the Fusion Center, and other public safety partners.
• Coordinate with City and County officials on emergency response procedures and support liaison activities with police officials and first responders.
• Maintain up‑to‑date knowledge on all security monitoring protocols, including social media.
• Help the Director improve Reliant Park's loss prevention program for facility assets.
• Compile and work with legal department to record relevant statistics regarding accidents and incidents.
• Works with internal service partners to provide security and safety standards.
• Monitor and assess event vulnerabilities.
• Support the emergency storm team by maintaining protocols, assignments, and readiness tasks.
• Assist in leading security tabletop exercises and applicable training for Reliant Park and partners.
• Coordinates with Marketing Department on all media entry into the building before, during or immediately following events.
• Assist with contract administration for 24 Hour Security Services and third‑party safety inspections.
• Research, review, and recommend equipment, materials and supplies required in providing security planning.
• Assist in preparing Security and Safety department budgets, forecasts, and estimated expenses.
• Maintains the proper image and generates positive public relations with patrons and staff.
• Support compliance with local, state, and federal safety guidelines, laws, and ordinances.
• Assist with administration of Legends Global corporate Safety Programs for staff and contractors, including updates, training, and review.
• Ensure the Safety and Compliance Manager is actively involved with the Contractor Safety Program to include annual contractor safety briefings and safety meetings.
• Review schedules and assign tasks to Security and Safety Teams in coordination with department leadership/director.
• Prepare monthly event activity reports for submission to the Director of Safety and Security, General Manager, and Assistant General Manager.
• Review 24/7 Investigative Reports for accuracy, grammar, and relevance.
• Assist the Director in developing policies and procedures for Security and Safety departments and monitoring compliance, including requirements related to Safety Act standards.
• Support contract and agreement negotiations with suppliers for necessary activities and services at the facility.
• Conduct misconduct investigations as directed by the Director.
• Help ensure codes, laws, ordinances, policies, procedures, risk management practices, safety precautions, rules, regulations, and emergency procedures are followed.
• Recommend innovative methods and technology to improve the Security and Safety departments.
• Work extended and/or irregular hours including nights, weekends, and holidays.
• May perform other duties as assigned.

Supervisory Responsibilities

• Carries out delegated supervisory responsibilities in accordance with all policies and applicable laws.
• Responsibilities may include assisting with interviewing, hiring, and training employees; planning, assigning, and directing work; evaluating performance; addressing complaints; and resolving problems in coordination with department leadership.
• Assume functional supervision of Securitas Armed Guards and/or local law enforcement assigned to Reliant Park in the absence of the Director.
• Act as the Director of the Safety & Security Department in the absence of the Director.
• Train, counsel, coach, and discipline subordinates as necessary to ensure proper and effective performance of safety & security personnel.
• Completing subordinate performance reviews, i.e., Quarterlies as necessary.

Qualifications

• Excellent communication and interpersonal skills and organizational ability.
• Ability to anticipate problems and implement immediate corrective action.
• Considerable knowledge of security protocols and emergency management.
• Considerable knowledge of safety regulations and other federal, state, or local laws and regulations.
• Trained crowd manager and trained in all security search procedures.
• 5 years of prior public safety experience (police or fire).
• Respond to crowd control and/or crowd management situations in a prompt and decisive manner during crisis situations.
• Assist the Director and/or IT Director in identifying new and cost‑effective technology designed to enhance security in Reliant Park.
• Thorough knowledge of physical security systems, including CCTV, fire alarm systems, access control systems and incident management systems.
• Support management of subordinate supervisors in the Security and Safety departments.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Organize and prioritize work to meet deadlines.
• This position required work inside and outside of the building and some exposure to adverse conditions.
• Serves as MOD (Manager on Duty) as required.
• Bachelor’s degree from an accredited four‑year college or university with a degree in Security Management, Criminal Justice, or related field and five (5) years of related experience in facility management, preferably in a convention center, stadium, or arena.
• Knowledge of public assembly facility management, security best practices, and contract management.
• Three (3) years of supervisory experience is preferred.
• OSHA 30 certified preferred.

Skills and Abilities

• Work independently while exercising sound judgment, initiative, and appropriate escalation to department and Park leadership.
• Work in a fast‑paced environment, recognize issues, and develop practical solutions.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Remain Flexible and adjust to situations as they occur.

Computer Skills

• Operate a personal computer using Windows, Mac, Adobe, Word, Excel, and other standard office equipment.
• Experience with Genetec Security Desk platform and security analytics platforms preferred.

Other Qualifications

• Be licensed to operate a motor vehicle in the United States.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Equal Opportunity Statement

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor

Company Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self‑disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.