Assistant Director of Safety and Security - Hilton Orlando Buena Vista Palace

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Director of Safety and Security to enhance guest and team member safety at a premier resort. This role involves overseeing safety operations, conducting investigations, and ensuring compliance with safety regulations. The ideal candidate will demonstrate exceptional leadership and customer service skills while fostering a culture of safety and teamwork. Join a dynamic team dedicated to creating remarkable hospitality experiences, where your contributions will make a significant impact in a supportive and innovative environment.

Benefits

Medical Insurance Coverage

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education access

Career growth and development

Recognition and rewards programs

Qualifications

• Experience in safety and security operations in a hospitality setting.
• Strong leadership skills and ability to manage a team effectively.

Responsibilities

• Assist in administering safety and security operations, ensuring guest and team member safety.
• Lead investigations of incidents and respond to emergencies promptly.

Skills

Safety and Security Management

Emergency Response

Team Management

Report Writing

Customer Service

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

Job Description - Assistant Director of Safety and Security - Hilton Orlando Buena Vista Palace (HOT0BLU3)

Job Number: HOT0BLU3

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
• Career growth and development
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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What will I be doing?

1. Assist the Director in administering all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members, and the facility, promoting safe work practices, OSHA compliance, safety incentive programs, training, systems management, lost and found, budget and forecasting, department management, and meeting participation and facilitation.
2. Assist in directing and administering patrols of the interior and perimeter of the hotel and property to observe and identify potential safety and security risks and undesirable conditions.
3. Assist in leading investigations of accidents, thefts, property loss, and unlawful activities.
4. Assist in responding to emergency situations including safety hazards, fires, medical emergencies, and threats to life and/or property.
5. Assist in coordinating all safety training, including CPR, fire and life safety systems, workplace violence prevention, limo driver training, etc.
6. Serve as liaison with federal, state, and local law enforcement agencies.
7. Write and assist in the administration and accuracy of all required reports and documentation.
8. Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
9. Assist in monitoring and developing team member performance, including supervision, scheduling, counseling, evaluations, professional development, and recognition.
10. Recruit, interview, and train team members.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!