Assistant Director of Residential Life

College of Saint Benedict/Saint John's University; Saint Joseph (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

18 Paid Holidays Annually

Generous Vacation and Sick Leave

Life and Long-Term Disability Ins.

Tuition Remission for Eligible Depend.

Employer Contributions to a Retirement

Employee Assistance Program

Job summary

The College of Saint Benedict and Saint John s University invite applications for the full-time position of Assistant Director of Residential Life. This role oversees housing operations for a large on-campus community and collaborates with Facilities to address maintenance, renovations, and technology needs.

Reporting to the Director of Residential Life, you will manage room assignments, supervise student staff, and contribute to strategic planning for the residential life and student

Qualifications

• Bachelors degree required.
• Minimum two years in housing ops or facilities.
• StarRez experience preferred.
• Strong numerical data handling.
• Proficiency with Microsoft Office.
• Excellent communication and organization.
• Evening/weekend/holiday availability.
• Valid driverads license for campus vehicle.

Responsibilities

• Coordinate room assignments for new and returning students.
• Oversee housing facilities, renovations, and tech needs.
• Manage housing billing processes with internal teams.
• Supervise student staff at central office and desk.
• Participate in Residential Life leadership and budgeting.
• Collaborate with Facilities on maintenance and projects.
• Support internal/external communications across media.
• Analyze enrollment to plan housing needs and criteria.
• Prepare department reports for planning and priorities.
• Represent the institution in housing matters.

Skills

Budget management

Team leadership

Stakeholder collaboration

Communication

Confidentiality

Event planning

Customer service

Education

Bachelore2s degree

Tools

StarRez

MS Office

Office 365

Job description

The College of Saint Benedict invites applications for a full-time (1.0 FTE), benefit eligible position of Assistant Director of Residential Life.

The Assistant Director of Residential Life at the College of Saint Benedict (CSB) oversees housing operations to support the four-year residential experience. This includes managing room assignments for new and returning students, resolving student issues in collaboration with staff, and coordinating with campus partners on assignments, room changes, and facilities. The role also involves overseeing all housing facilities and operations, including renovations, repairs, new construction, and technology, as well as developing departmental materials and managing policies and procedures. Reporting to the Director of Residential Life, the Assistant Director plays a key role in strategic planning for Residential Life and the student development division.

Serving approximately 1300 women residents in six residence halls and 13 campus apartment buildings, the Residential Life staff includes a director, assistant director, five live-in residence directors, 40 paraprofessional resident assistants and community advisors, and 8-9 student office assistants. Professional staff members build close connections with students through daily interactions, campus events, and community involvement.

Why Join Us?

The College of Saint Benedict and Saint John’s University offer a competitive and comprehensive benefits package for full-time employees, including:

• Health, Dental, and Vision Insurance

• 18 Paid Holidays Annually

• Generous Vacation and Sick Leave

• Life and Long-Term Disability Insurance

• Tuition Remission for Eligible Dependents

• Employer Contributions to a Retirement Plan

• Employee Assistance Programwith access to free or discounted counseling, legal guidance, financial coaching, and more

Join a committed team dedicated to safety, community, and service in a supportive and values-driven work environment.

To learn more about our benefits, visit csbsju.edu/jobs.

The College of Saint Benedict and Saint John’s University believe that an excellent liberal arts education requires an understanding and appreciation of cultural differences and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems to best meet the needs of our community as we educate students to address the most urgent needs of society. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons.

• Coordinate and maintain the housing management system (StarRez) to ensure an effective room assignment process for stakeholders, including students, parents, Residential Life staff, Business Office, Student Accessibility Services, and Facilities.
• Oversee room assignment, selection, and move-in/move-out processes, and manage key/card access.
• Manage housing billing processes with internal stakeholders.
• Supervise student employees who staff the central office and front desk.
• Participate in the Residential Life leadership team, contributing to strategic planning, budget management, policy development, and program growth.
• Work with Facilities to address maintenance issues in residential areas.
• Collaborate with the Director of Residential Life to coordinate internal and external communications across multiple media formats.
• Analyze student enrollment patterns to assess housing needs and recommend eligibility criteria for future housing plans.
• Assist in preparing the department budget, occupancy and other reports in support of institutional planning and priorities.
• Serve as a resource for students, families, faculty, and staff regarding room assignments and facility concerns.
• Represent the institution in housing and residential life matters in various forums, including admission, academic affairs, alumnae, parent groups, community organizations, and college committees.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree.

• Minimum of two years of post-bachelor’s experience in housing operations or facilities management.
• Experience with housing management software; preference given to candidates with demonstrated knowledge of StarRez.
• Demonstrated ability to work effectively with numerical data and maintain a high attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, Teams, etc.).
• Strong communication, organizational, and interpersonal skills.
• Commitment to professionalism and maintaining a high level of competence in the role.
• Ability to exercise discretion, sound judgment, and maintain confidentiality at a high level.
• Availability for evening, weekend, and holiday work as required during peak periods

• Ability to perform the essential functions of the position with or without reasonable accommodations.
• Must have a valid driver’s license and ability to drive a campus vehicle; includes the completion of college defensive driving program.

PHYSICAL REQUIREMENTS:

• Ability to move freely around campus and dormitory buildings.
• Ability to lift and carry items up to 25 pounds.
• Requires performing administrative and office-based duties, including extended periods of sitting, working at a computer, reviewing information, preparing documents, and using software applications essential to the role. Must have adequate hearing and vision to respond to resident needs.

TRAVEL REQUIREMENTS:

• Occasional local travel in support of duties and programming.

If you require an accommodation to participate in the SJU hiring process, please contact Human Resources at [phone] or [e-mail].

It is the policy of SJU to conduct a pre-employment background check. An offer of employment is contingent upon a successful background check. Saint John’s University also utilizes E-Verify as part of its onboarding process to confirm work authorization.

Saint John’s University is an Affi­rmative Action/Equal Opportunity Employer. The College of Saint Benedict and Saint John’s University are Affi­rmative Action/Equal Opportunity Employers.