Assistant Director of Residence Life

Texas Christian University; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Texas Christian University invites applications for the Assistant Director of Residence Life. The role leads residence life initiatives, supervising Hall Directors within assigned halls and guiding program development to build inclusive, supportive communities.

On-call rotation and after-hours availability are required. The successful candidate will collaborate with Housing and Residence Life leadership, promote student development, and ensure compliance with university policies while advancing

Qualifications

• Master's degree in Higher Education, Student Personnel, Educational Leadership or related field.
• 2 years of supervisory experience in a training or development environment.
• 2 years of professional experience in higher education.

Responsibilities

• Lead and supervise Hall Directors; ensure alignment with department priorities and university policies.
• Manage resident hall communities and program development to foster inclusive living environments.
• Attend and respond to crises; coordinate with campus partners and on-call teams.
• Maintain documentation and records using Maxient; support student conduct processes.
• Participate in staff development, training sessions, and recruitment for professional staff.

Skills

Customer service

Student development

Safety regulations

Policies & procedures

MS Office

Windows navigation

Staff training

Multi-tasking

Education

Masters in Higher Education or related field

Tools

Microsoft Office

Microsoft Windows

Job description

Job Summary:

The Assistant Director of Residence Life position at TexasChristian University (TCU) is responsible for administering acomprehensive residence life program focused on empowering studentsto develop authentic relationships and inclusive communities withinan exceptional residential experience. The Assistant Director willbe a part of establishing goals and objectives for the department,and will also lead a team of Hall Directors as they oversee theirresidence hall community. The Assistant Director position requirespositivity, enthusiasm, strong work ethic, a desire to be a part ofthe campus community, and initiative while working collaborativelywith others in the department and in the Division of StudentAffairs. On-call rotation and evening and weekend hours arerequired.

Duties & Essential Job Functions:

Residence Hall Support

1. 1. Implements tenets of the Knowing, Connecting, Empowering model,which is focused on intentionally building relationships and cultivating a strong sense of community within the residencehalls.
2. 2. Provides strategic leadership and management for an assignedresidential area, supervising a team of Hall Directors, andensuring the successful operation of multiple residence hallcommunities, which includes developing strong workingrelationships, advisement on community development, assisting withcommunity development/KCE initiatives, and evaluating staffperformance.
3. 3. Provides leadership and support for individual Hall Directorsthrough weekly or biweekly meetings to touch base and guides HallDirectors in decision-making while ensuring alignment withdepartmental priorities, university policies, and the Knowing,Connecting, Empowering model. Ensures each Hall and its variousteam members are promoting an atmosphere that emphasizes TCU’smission and values.
4. 4. Encourages Hall Directors and Residential Assistants toimplement programming that fosters awareness of personal endeavors,academic pursuits, community wellness, civic engagement, anddiversity, inclusion and equity.
5. 5. Within assigned Residence Halls, offers a high degree ofavailability and visibility for all residents and staff members.Attends various Residence Hall program and events and buildsrelationships with residents and various levels of resident hallstaff to represent the wider Residential Life department,contribute to community building, and ensure all members of theresidence hall are being supported.
6. 6. Supports Hall Directors in the student conduct process, ensuringproper procedures are followed and accurate, timely records areentered into Maxient as needed.
7. 7. Serves as the primary escalation point for complex studentconcerns, including roommate conflicts, behavioral concerns, crisissituations, parent and family communication, and community issuesthat extend beyond the Hall Director level.
8. 8. Understands personal and emotional concerns of students;provides appropriate resources and referrals; monitors studentissues using Maxient database, maintains contact with parents andother constituencies as appropriate.

Residential Life Department and Program Support

1. 9. Serves as a liaison between individual Residence Halls and othermembers of the Residential Life team (leadership, operations,programming, and other Student Affairs staff). Attends staffmeetings with the Housing and Residence Life Leadership Team andensures programs and initiatives are properly communicated toResidence Hall staff.
2. 10. Participates in the on-call rotation with professional staffcolleagues; in-person response may be required for high-levelstudent or facility concerns. Work with departmental and divisionalteams to respond to critical incidents on campus; work with otherdepartments to provide an appropriate response to crises.
3. 11. Maintains consistent communication with senior leadershipduring crises/emergencies; maintains accurate incident reportsusing Maxient Software.
4. 12. Accomplishes departmental objectives by serving as liaison withexternal departments; serving on committees as assigned;participating in development programs; contributing to selectionand training for new hall directors; and acting as a representativefor the Housing and Residence Life team as needed.
5. 13. Supports Associate Directors and other department leadershipwith development of various department events and programs.Provides feedback, recommendations, and after event debriefs, whileacting as a representative for assigned Residence Halls and theirstaff.
6. 14. In coordination with other Assistant Directors, leads day-ofoperations for Summer Camps, Conferences, and move-in/move-outdays.
7. 15. In coordination with other Assistant Directors, leads trainingand information sessions for both incoming and existing ResidenceHall staff. Assists Associate Directors with recruitment effortsfor professional staff (Hall Directors).
8. 16. Supports larger University initiatives on behalf of ResidentialLife (Frogs First, Monday@TCU, Experience TCU, Orientation,University programming, etc.)
9. 17. Actively participates in professional development eventsprovided by the Division of Student Affairs and Housing andResidence Life.
10. 18. Performs other related duties as assigned.

Required Education & Experience:

• Masters’ degree in Higher Education, Student Personnel,Educational Leadership or related field of study.
• 2 years of related experience in a training or development environment with supervisory experience and
• 2 years of professional experience in higher education

Preferred Education & Experience:

• 4 years of professional experience in housing and residencelife

Required Licensure/Certification/Specialized Training:

• Valid Texas Driver’s License.
• Must be insurable under the university motor vehiclerequirements.

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of customer service techniques.
• Knowledge of developmental issues of college-aged students.
• Knowledge of safety regulations.
• Knowledge of job-related policies and regulations.
• Skill in some or all components of Microsoft Office.
• Skill in Microsoft Windows navigation.
• Ability to manage multiple projects and meet deadlines.
• Ability to train and lead staff.

TCU Core Competencies:

University Core Competencies definitions may be found on the HumanResources website and in the staff performance managementsystem.

Physical Requirements (With or WithoutAccommodations):

• Visual acuity to read information from computer screens, formsand other printed materials and information.
• Able to speak (enunciate) clearly in conversation and generalcommunication.
• Hearing ability for verbal communication/conversation/responsesvia telephone, telephone systems, and face-to-faceinteractions.
• Manual dexterity for typing, writing, standing and reaching,flexibility, body movement for bending, crouching, walking,kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changesand/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for thisjob.
• The noise level in this work environment is usuallymoderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community,and Excellence in the workplace. TCU treats applicants andemployees with fairness and respect. TCU hires and promotesindividuals based on their qualifications and their commitment tomaking a positive impact on our student-centered community. TCU isan equal opportunity employer and follows all applicable employmentlaws. TCU fairly considers all qualified individuals, ensuring weare a workplace free from unlawful discrimination andharassment.