Residential Life Coordinator

Trinity University; San Antonio (TX); On-site; USD 39,000 - 49,000; Full time

Job summary

Trinity University in Texas seeks an Assistant Director of Residential Life to supervise paraprofessional staff and oversee health and safety across multiple residence halls. The role includes budget oversight, incident reporting, and collaborative programming for student development.

The successful candidate will lead programming, serve as CSA, coordinate with Facilities Services, and support students through challenges in a fast-paced university housing environment.

Qualifications

• Bachelor's degree required; Master's preferred.
• One year of experience in a Residential Life office on a college campus.
• Commitment to creating inclusive communities.
• Excellent interpersonal, communication and leadership abilities.
• Proven ability to manage crises, resolve conflicts and make sound decisions under pressure.
• Ability to handle confidential information and manage time effectively.

Responsibilities

• Supervises, trains, evaluates and selects Resident Assistant staff.
• Facilitates a community and educational environment across residence halls with inclusive programming.
• Counsels and assists residents with personal, interpersonal and facilities concerns.
• Uses THD, StarRez, Maxient and similar platforms to manage move-in/out, conduct and wellness processes.
• Coordinates and implements program areas including first-year, sophomore and upper-division experiences.
• Acts as liaison between residents and Facilities Services for timely maintenance requests.
• Primary contact for students with issues involving mental health, academics or relationships; collaborates with parents and staff.
• Manages Resident Assistant program budget through receipts and PCard oversight.
• Enforces Trinity University Residential Life policies and participates in Student Life committees.
• Serves as Campus Security Authority (CSA) and Summer Housing Coordinator as assigned.
• Reports all details about alleged misconduct involving students, faculty or staff.

Skills

Interpersonal skills

Leadership

Crisis management

Decision making

Time management

Education

Bachelor's degree

Master's degree

Tools

THD

StarRez

Maxient

Job description

Job Family Group:

Staff

Department/Office:

Assistant Director Residential Life

Time Type:

Full time

Compensation:

$39,484.62-$49,355.78

Please note, starting salaries are based on factors including internal equity, relevant experience, and education.

Exemption Status:

Exempt

Job Description

Responsible for the supervision of paraprofessional student staff members. Responsible for facilitating student development through educational programming and the overall management of all aspects of health and safety within multiple residence halls.

• Supervises, trains, evaluates and selects Resident Assistant staff.
• Facilitates the development of a community and educational environment which encourages inclusive and positive relationships among students through social and educational programming. Provides support and resources to students in individual meetings.
• Counsels, advises and assists residents concerning personal, interpersonal and facilities concerns.
• Uses multiple software platforms, including THD, StarRez, Maxient, etc., to track and direct operational components of the residence hall move-in/move-out, student conduct and student wellness processes.
• Coordinates and implements all aspects of an assigned program area, including first-year, sophomore year and upper-division experience.
• Acts as a liaison between residents and Facilities Services, ensuring all maintenance and housekeeping requests are completed in a timely manner.
• Serves as the primary point of contact for the students in their residence halls with a variety of presenting issues, including mental health issues, academic struggles, interpersonal conflicts, etc. Assists students which requires collaboration with parents and professional staff and faculty in Student Affairs and Academic Affairs.
• Manages Resident Assistant program budget, through receipt reconciliation and Purchase Card oversight.
• Enforces and supports Trinity University and Residential Life policies, processes and protocols.
• Serves on a variety of Student Life committees including CAS Review committees and search committees. Serves as a Campus Security Authority (CSA), as defined by the Clery Act of 1998. Serves as Summer Housing Coordinator, as assigned.
• Reports all relevant details about alleged sexual misconduct involving any student, faculty or staff about which they know or have reason to know.

ADDITIONAL DUTIES

• Serves in the after hours on-call duty rotation for approximately 10 to 13 weeks throughout the calendar year.
• Cooperates and collaborates with other employees in the spirit of teamwork and collegiality and interacts with confidence, patience and integrity to provide professional leadership during emergencies.
• Complies with all Trinity University policies and guidelines.
• Performs other duties as required.

EDUCATION

Required:

Bachelor's degree from an accredited institution.

Preferred:

Master's degree or equivalent from an accredited institution.

EXPERIENCE

Required:

One year of experience working in a Residential Life office as an undergraduate, graduate, or professional staff member on a college campus.

Preferred:

One to two years of professional live-in experience.

Demonstrate experience and initiative with student and community development.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

Possess a commitment and ability to create communities that are inclusive of diverse populations.

Excellent interpersonal, communication and leadership skills.

Proven ability to manage crises, resolve conflicts and make sound decisions under pressure.

Ability to manage confidential and sensitive information.

Effective time management skills.