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Community Support Services, Inc. (CSS) is a Gaithersburg, MD-based nonprofit serving individuals with developmental disabilities. The Assistant Director of Meaningful Day and Employment Services will oversee day services, employment supports, and person-centered programming, ensuring quality services and regulatory compliance.
This role reports to the Director and leads teams across multiple sites. The position requires a Bachelor’s degree and supervisory experience, with duties spanning program
Community Support Services, Inc. (CSS) is a non-profit organization based in Gaithersburg, MD. CSS is committed to providing inclusive and innovative community-based services to people with intellectual and developmental disabilities (IDD) in their pursuit of individually chosen life goals to live, work, learn, interact with others, and recreate in their community.
The Assistant Director of Meaningful Day and Employment Services is responsible to the participants in nonresidential support services provided by CSS to ensure quality person centered services individualized to each person’s needs, preferences and interests.
Assist the Director of Meaningful Day and Employment Services to:
Maintain services in compliance with state regulations, the community settings rule, and county standards
Support licensing surveys and audits when OHCQ/QIO visits or requests documents.
Respond to crisis situations promptly and support the team to complete crisis procedures, appropriate documentation or investigation, and reporting to QA per PORII requirements and CSS procedures
Provide intensive supervision in coordination with the assigned program coordinators for 13 to 15 individuals with intensive or complex needs.
Provide assistance to individuals in need of creative ways to accommodate special circumstances which involve safety or provisions in the PCP or behavior intervention plan i.e. specially designed environments, modified transportation routes, back up staff support for certain situations
Assist in the development and managing of unique programming across a variety of platforms to engage program individuals.
Be the primary contact for program admission and assist with plan development for new adult participants.
Assist teams with requests for service change process, track approval process, and coordinate service requests and approval with Chief Programs Officer, Coordinator of Community Services and the individual and his/her family.
Assist with the monitoring of units for billable services under Day Hab, Employment and Personal Support services, and contacts for professional services approved for each individual in nonresidential services; assist teams to adjust service delivery as needed in creative and useful ways for each individual.
Oversee documentation for all service hours/units and manage internal and external audits of these services. Manage and monitor electronic visit verification in the LTSS system for tracking and billing Personal Support services for all adults.
Assist with staff assignments, track and support staff training, approval of time worked, approval of leave requests and disciplinary actions.
Oversee the Preparation for the Person Centered Plans annually for each individual. Ensure that appropriate PCP outcomes and goals are developed in accordance with the Team and that all information/assessments or other material is present at the annual team meeting for a complete PCP.
Provide or arrange for coordinator training and feedback. Run team meetings in the absence of the director.
Assist the development of innovative, inclusive and creative recreational/social/therapeutic activities that benefit individuals participating in CSS services; assist with the matching of individuals to available choices of activities and monitor response , adjusting as appropriate.
Provide program supervision for caseloads of coordinators who are on leave or absent for Day and/or Personal Support services.
Coordinate with the Director of Community Engagement, Job Developer, and program team to implement comprehensive employment services by integrating individuals into community job placements, aligning daily training schedules to build and reinforce essential work skills, and monitoring ongoing individual success.
Assist in the development and monitoring of evening and weekend (Wrap Around) services.
Assist in developing and managing transportation services. Ensure that individuals supported by CSS are included as appropriate in travel training opportunities.
Provide efficient and clear communication as needed to families and caregivers of program participants.
Provide direct oversight of all program systems in the absence of the director.
Participate as a member of CSS leadership in meetings, agency events, and external groups or committees.
Assist with individual family meetings to provide updates, address issues/concerns.
Assist with the monitoring and completion of the Monthly Status across coordinator caseloads.
Assist with visitor tours and information sessions.
Other duties as assigned.
The Assistant Director of Meaningful Day and Employment Services reports directly to the Director of Meaningful Day and Employment Services.
Bachelor’s degree and at least two years’ experience in a supervisory position in the field of community services for people with developmental disabilities or at least five years experience in a supervisory role in the human services field.
CSS is a 501 (c) (3) non-profit charitable organization which provides services and support to children and adults with autism and other developmental disabilities residing within Montgomery County, Maryland. CSS was founded in 1994 and began its mission by working collaboratively with individuals, families, and other lead agencies to design and implement new models of service. CSS provides residential services in 70 homes in upper Montgomery County, where two individuals reside in each home with one or two support staff providing care and supervision . Additionally, day support services including vocational training and education are provided in our main center, family homes, and in the local Montgomery County community.
Comprehensive Health Insurance: Coverage that includes medical, dental, and vision insurance. (Individual and Family plans offered)
Vacation, Personal and Sick Leave
Retirement Savings Plan 403(b)
Short/Long Term Disability - 100% company-paid
Tuition Reimbursement and Professional Development Opportunities
Public Service Loan Forgiveness (PSLF) Eligible Employer
CSS is an equal opportunity employer and values diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.