Assistant Director of Housekeeping

Hyatt Regency Calgary; New York (NY); On-site; USD 85,000 - 95,000; Full time

Job summary

A luxury hotel in New York is seeking an Assistant Director of Housekeeping to maintain the highest cleanliness standards. This mid-senior level role involves developing housekeeping procedures, managing staff, and ensuring guest satisfaction through exceptional housekeeping services.

Qualifications

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills to interact effectively with staff and guests.
• Detail-oriented with a critical eye for maintaining high cleanliness standards.
• Capability to work under pressure and handle multiple tasks simultaneously.
• Problem-solving skills to address staffing and guest-related issues promptly.

Responsibilities

• Develop and implement housekeeping systems and procedures.
• Conduct regular inspections of guest rooms and public areas.
• Train and evaluate the performance of housekeeping staff.
• Manage cleaning supplies inventory and ensure budget compliance.
• Address and resolve guest complaints related to housekeeping.

Skills

Organizational skills

Communication skills

Attention to detail

Problem-solving

Job description

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Summary

The Director of Housekeeping plays a critical role in maintaining the reputation of the establishment by ensuring that all areas are exemplary and meet the highest standards of cleanliness in a luxury Hotel.

• Develop and implement housekeeping systems and procedures to ensure the cleanliness, hygiene, and orderliness of the premises.
• Prepare duty rosters and manage the staff schedule to cover all necessary tasks efficiently.
• Conduct regular inspections of guest rooms, public areas, and back-of-house to ensure compliance with cleanliness and maintenance standards.
• Train, supervise, and evaluate the performance of the housekeeping staff.
• Manage the inventory of cleaning supplies and equipment, ensuring budget compliance and adequate supplies at all times.
• Address and resolve guest complaints related to housekeeping service and standards.
• Coordinate with other departments, such as Maintenance and Front Desk, to enhance guest service and efficiency.
  
  

Organization- Park Hyatt New York

Summary

The Director of Housekeeping plays a critical role in maintaining the reputation of the establishment by ensuring that all areas are exemplary and meet the highest standards of cleanliness in a luxury Hotel.

• Develop and implement housekeeping systems and procedures to ensure the cleanliness, hygiene, and orderliness of the premises.
• Prepare duty rosters and manage the staff schedule to cover all necessary tasks efficiently.
• Conduct regular inspections of guest rooms, public areas, and back-of-house to ensure compliance with cleanliness and maintenance standards.
• Train, supervise, and evaluate the performance of the housekeeping staff.
• Manage the inventory of cleaning supplies and equipment, ensuring budget compliance and adequate supplies at all times.
• Address and resolve guest complaints related to housekeeping service and standards.
• Coordinate with other departments, such as Maintenance and Front Desk, to enhance guest service and efficiency.
  
  

Pay Salary Range: $85,000-$95,000

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills to interact effectively with staff and guests.
• Detail-oriented with a critical eye for maintaining high cleanliness standards.
• Capability to work under pressure and handle multiple tasks simultaneously.
• Problem-solving skills to address staffing and guest-related issues promptly.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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