Assistant Director of Housekeeping

DC Global Talent Inc.; Miami (FL); On-site; USD 75,000 - 85,000; Full time

Job summary

DC Global Talent Inc. is seeking an Assistant Director of Housekeeping for a Forbes Five-Star luxury oceanfront resort in Miami Beach.

This hands-on, floor-based leader will oversee about 40 team members across Room Attendants, House Attendants, public areas and laundry, report to the Director, and ensure the highest standards of guest accommodations at all times. Key duties include hiring and coaching, quality inspection, daily operations scheduling, and floor oversight to maintain cleanliness

Qualifications

• Forbes Five-Star luxury hotel or resort experience required.
• Prior experience as an Assistant Director of Housekeeping, or a strong #2 / Housekeeping Manager, at a luxury property.
• Strong leadership skills managing a diverse team, with a hands-on, lead-by-example approach.
• Organizational skills, attention to detail, and effective communication.
• Bilingual Spanish/English strongly preferred.
• Experience overseeing in-house laundry operations a plus (not required).
• Must be legally authorized to work in the United States - no visa sponsorship available.
• Local candidates preferred; open to relocation for the right candidate.

Responsibilities

• Team leadership - hire, train, schedule, and manage performance for Room Attendants and House Attendants, including coaching and disciplinary action as needed
• Quality inspection - inspect completed rooms against brand standards; coach staff directly when standards are missed
• Daily operations - schedule daily work, track room/floor status, coordinate and follow up on work orders, and release checkout rooms for sale
• Floor oversight - monitor House Attendant performance, guest floor supply levels, and cleanliness of corridors, stairwells, elevators, and linen closets

Skills

Team leadership

Staff coaching

Quality inspection

Communication

Bilingual Spanish/English

Job description

Assistant Director of Housekeeping|Luxury Oceanfront Resort | Miami Beach, Florida

Compensation

• Base Salary: $75,000 - $85,000 / year
• Competitive full benefits package (details shared during the interview process)

Role Overview

Serves as the #2 in Housekeeping at a Forbes Five-Star luxury resort, reporting to the Director of Housekeeping. Ensures guest accommodations and all front- and back-of-house areas are maintained to the highest standard at all times. Oversees a team of approximately 40 across Room Attendants, House Attendants, public area attendants, and laundry, with 2 Assistant Managers of Housekeeping and 1 Assistant Office Manager reporting in. This is a hands-on, floor-based leadership role.

• Team leadership - hire, train, schedule, and manage performance for Room Attendants and House Attendants, including coaching and disciplinary action as needed
• Quality inspection - inspect completed rooms against brand standards; coach staff directly when standards are missed
• Daily operations - schedule daily work, track room/floor status, coordinate and follow up on work orders, and release checkout rooms for sale
• Floor oversight - monitor House Attendant performance, guest floor supply levels, and cleanliness of corridors, stairwells, elevators, and linen closets

Required Qualifications

• Forbes Five-Star luxury hotel or resort experience required
• Prior experience as an Assistant Director of Housekeeping, or a strong #2 / Housekeeping Manager, at a luxury property
• Strong leadership skills managing a diverse team, with a hands-on, lead-by-example approach
• Organizational skills, attention to detail, and effective communication
• Bilingual Spanish/English strongly preferred
• Experience overseeing in-house laundry operations a plus (not required)
• Must be legally authorized to work in the United States - no visa sponsorship available
• Local candidates preferred; open to relocation for the right candidate

Full property and role details shared during the interview process.