Housekeeping Supervisor

Setai Hotel Group; Miami Beach (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) retirement plan

Paid Time Off

Health, dental, and vision insurance

Employee meals

Opportunities for career growth

Job summary

Setai Hotel Group in Miami Beach is seeking a Housekeeping Supervisor responsible for supervising daily housekeeping operations. This role includes overseeing Room Attendants and Public Area Attendants to meet cleanliness and guest satisfaction standards.

The ideal candidate has 1–2 years of housekeeping experience, strong leadership skills, and excellent attention to detail. Benefits include a 401(k) plan, health insurance, and opportunities for career growth.

Qualifications

• Minimum 1–2 years of experience in housekeeping, preferably in a supervisory role.
• Ability to work in a fast-paced environment.
• Good communication skills (bilingual English/Spanish preferred).

Responsibilities

• Supervise and coordinate daily activities of housekeeping staff.
• Inspect guest rooms and public areas to ensure cleanliness standards are met.
• Assign daily work schedules based on occupancy levels.
• Train and coach housekeeping team members.
• Monitor and maintain housekeeping supplies and equipment inventory.

Skills

Leadership

Attention to detail

Team management

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Hospitality certification

Job description

Job Summary

The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure cleanliness, organization, and overall guest satisfaction. This role supervises Room Attendants, Housemen, and Public Area Attendants, ensuring all guest rooms and public areas meet the property’s standards and brand expectations.

Job Responsibilities

• Supervise and coordinate daily activities of housekeeping staff, including Room Attendants, Housemen, and Laundry Attendants
• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness standards are consistently met
• Assign daily work schedules and room assignments based on occupancy levels and operational needs
• Train, coach, and support housekeeping team members to maintain high performance and service standards
• Ensure all cleaning procedures and safety protocols are followed
• Monitor and maintain housekeeping supplies, linens, and equipment inventory
• Report maintenance issues promptly and follow up to ensure resolution
• Handle guest requests and complaints in a professional and timely manner
• Ensure compliance with hotel policies, procedures, and quality standards
• Assist with deep cleaning schedules and special projects
• Maintain accurate records, including inspection logs, lost & found, and staff attendance

Required Skills & Qualifications

• High school diploma or equivalent required; hospitality certification preferred
• Minimum 1–2 years of experience in housekeeping, preferably in a supervisory role
• Strong leadership and team management skills
• Excellent attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Good communication skills (bilingual English/Spanish preferred)
• Basic computer skills (scheduling systems, reporting tools)

Physical Requirements

• Ability to stand, walk, bend, and lift up to 25–30 lbs
• Ability to work flexible schedules, including weekends and holidays

Benefits

• 401(k) retirement plan
• Paid Time Off
• Health, dental, and vision insurance
• Employee meals
• Opportunities for career growth within iconic South Beach properties

Location: Hotel Victor South Beach

Reports to: Director of Housekeeping

Position: Housekeeping Supervisor

Department: Housekeeping

This is a non-management position.

This is a full-time position.