Assistant Director of Food and Beverage

Hyatt Hotels Corporation; Cambridge (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

Join Hyatt as an Assistant Director of Food and Beverage, where you will oversee various dining operations, manage staff, and ensure exceptional customer service. The role requires strong leadership and organizational skills. Hyatt offers extensive benefits and opportunities for personal and professional growth.

Benefits

Medical, dental, and vision insurance

Free and discounted room nights

Discounts on food and beverage

Paid time off

401(k) matching

Tuition reimbursement

Qualifications

• 4+ years of progressive hotel Food and Beverage experience.
• Service-oriented style with professional presentation skills.
• Proven leadership skills and effective communication.

Responsibilities

• Oversee Food and Beverage operations including Banquets and Restaurants.
• Hire, train, and develop employees, conducting performance reviews.
• Manage budgets, marketing plans, and operational forecasts.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Team Management

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Microsoft Excel

Job description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

US - MD - Cambridge

Food and Beverage

Full-time

Yearly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Director of Foodand Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.

What You'll Do:

• Responsible for short- and long-term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures

*The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Choose Hyatt?

At Hyatt, your success matters. We offer:

• Health Benefits:Medical, dental, and vision insurance starting after just 30 days
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance:Paid time off, including new child leave
• Retirement Support:401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities:Tuition reimbursement and robust training programs
• Everyday Conveniences: Meal credit for employees

Qualifications

• 4years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear andconcise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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