Assistant Director of Food and Beverage

Hyatt Regency Calgary; Cambridge (MD); On-site; USD 74,000 - 94,000; Full time

Job summary

Join Hyatt Regency Calgary as an Assistant Director of Food and Beverage, where you will manage the operations of various dining services within the hotel. This role demands a strong leader with experience in hospitality management, aiming to enhance guest experiences while ensuring financial success. If you're passionate about providing exceptional service in a dynamic environment, this is the perfect opportunity.

Benefits

Health Benefits: Medical, dental, and vision insurance

Free and discounted room nights

401(k) matching (up to 4%)

Tuition reimbursement and training programs

Qualifications

• 4 years or more of progressive hotel food and beverage experience.
• Service oriented with professional presentation skills.
• Proven leadership and exceptional customer service ability.

Responsibilities

• Oversee and direct Food and Beverage operations.
• Implement and maintain F&B sales/marketing programs.
• Resolve customer complaints to maintain satisfaction.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Microsoft Excel

Job description

Join to apply for the Assistant Director of Food and Beverage role at Hyatt Regency Calgary

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Join to apply for the Assistant Director of Food and Beverage role at Hyatt Regency Calgary

Organization- Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Director of Food and Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.

What You'll Do

• Responsible for short- and long-term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  
  

Why Choose Hyatt?

At Hyatt, Your Success Matters. We Offer

• Competitive Salary: $74,600 - $93,300
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts:
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Meal credit for employees
  

Qualifications

• 4 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear and concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts
  
  

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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