Assistant Director of Financial Aid & Scholarships

Auburn University; Auburn (AL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Generous benefits

Educational opportunities

Work-life balance

Job summary

Auburn University is seeking an Assistant Director of Financial Aid & Scholarships to supervise staff and provide operational leadership for financial aid and scholarship processes. The role handles scholarship administration, aid adjustments, federal aid functions, and student service workflows to ensure compliant, timely delivery of aid.

The position requires interpreting complex donor guidelines and regulations, supporting audit readiness, and coordinating with campus partners for consistent

Qualifications

• Bachelor's degree required (no specific discipline).
• Minimum 6 years of experience in financial aid and/or scholarship administration.

Responsibilities

• Supervise assigned staff and provide day-to-day functional guidance and coaching.
• Lead financial aid and scholarship operations, including scholarship administration and aid adjustments.
• Oversee federal aid processes, verification, and work with student service workflows.
• Interpret federal/state/institutional/donor requirements to resolve complex eligibility and compliance matters.
• Serve as expert resource on financial aid processes for staff and campus partners.

Skills

Staff supervision

Financial aid knowledge

Education

Bachelor's degree - any discipline

Job description

Overview

The Office of the Vice President of Enrollment Management is hiring an Assistant Director of Financial Aid & Scholarships. This position supervises staff and provides operational leadership for assigned financial aid and scholarship processes, including scholarship administration, aid adjustments, federal aid functions, and student service workflows.

This position interprets and applies federal, state, institutional, and donor-related requirements to resolve complex student, operational, and compliance matters involving aid eligibility, cost of attendance, overawards, withdrawals, and required aid adjustments. The Assistant Director serves as a functional expert and supports staff development, process documentation, audit readiness, and consistent service delivery across the integrated Office of Financial Aid & Scholarships.

Responsibilities

• Supervises assigned staff responsible for financial aid and scholarship operations, including assigning and reviewing work, providing day-to-day functional guidance and coaching, monitoring performance, supporting accountability, and ensuring consistent service delivery.


• Provides operational leadership for assigned financial aid and scholarship functions within the Office of Financial Aid & Scholarships including scholarship administration, aid adjustments, federal aid processes, and student service workflows, ensuring accurate, timely, and compliant administration of student aid.


• Oversees or supports assigned federal aid and compliance processes, which may include federal and private loan processing, return to Title IV calculations, FAFSA verification, Federal Work-Study, withdrawal reviews, professional judgment referrals, appeal options, and required aid adjustments.


• Interprets and applies federal, state, institutional, and donor-related requirements to resolve complex student, operational, and compliance-related matters involving aid eligibility, cost of attendance, overawards, conflicting resources, withdrawal impacts, or required aid adjustments.


• Serves as a functional expert and primary resource for staff, students, academic units, and campus partners regarding financial aid and scholarship processes, systems, timelines, policies, regulatory requirements, donor guidelines, and annual awarding expectations.


• Oversees assigned student appeals processes, where applicable, including Satisfactory Academic Progress (SAP) appeals, scholarship appeals, professional judgments, dependency appeals, special circumstances, and cost of attendance adjustments, ensuring consistent review, documentation, communication, and compliance with applicable requirements.


• Evaluates scholarships, outside resources, fellowship payments, tuition benefits, departmental awards, and other forms of assistance to determine impact on cost of attendance, financial need, aid eligibility, overawards, excess resources, and Title IV compliance.


• Provides functional coaching, cross-process guidance, and subject matter expertise to assigned staff to strengthen operational knowledge, compliance awareness, continuity of operations, accountability, and consistent application of integrated financial aid and scholarship processes.


• Collaborates with systems and data staff to test, verify, troubleshoot, and document awarding, renewal, cancellation, reconciliation, reporting, and aid adjustment processes to support accuracy, audit readiness, and consistent application of procedures.


• Identifies and implements process improvements, procedural updates, annual awarding instructions, and communication strategies that support operational consistency, compliance, service delivery, and the continued integration of Financial Aid & Scholarships; provides subject matter input to training and reference materials developed for staff and campus partners.

Qualifications

• Bachelor's degree-no specific discipline.


• 6 years of experience in financial aid and/or scholarship administration, student financial services.

Desired Qualifications

• A degree in Business Management, Finance, or Accounting is desired.


• 2 years of experience directly supervising full-time employees preferred.

Contract Type

Continuing

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.


• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.


• We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.


• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.


• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.

Posted Date

9/18/2026