Financial Aid & Scholarships Systems Specialist

Auburn University; Auburn (AL); On-site; USD 63,000 - 69,000; Full time

Job summary

Auburn University is seeking a Financial Aid & Scholarships Systems Specialist to provide technical, operational, and analytical support for the systems used within Financial Aid and Scholarships. The role supports day-to-day system operations, data exchanges, testing, and process improvements to modernize and optimize student aid operations.

Responsibilities include processing awarding, packaging logic, and communications; analyzing data for accuracy and efficiency; developing SQL queries and

Qualifications

• Bachelor's degree- no specific discipline (from HTML)
• 5 years of experience in supporting administrative systems, data analysis, reporting, or student services operations in a compliance-driven environment.

Responsibilities

• Performs processing activities within Financial Aid and Scholarships systems, including executing awarding processes, packaging logic, and student communications.
• Reviews, validates, and analyzes system data, routine reports, and business processes to identify discrepancies and opportunities for improved accuracy and efficiency.
• Supports the development, review, maintenance, and validation of SQL queries, data rules, ad hoc analyses, and reporting tools to support operations and decision-making.
• Assists with day-to-day functionality of departmental systems by supporting defined procedures, workflows, and business processes.
• Supports resolution of system-related questions and issues by gathering information, coordinating follow-up, and tracking outcomes.
• Maintains Financial Aid and Scholarships website content by updating information and assisting with forms for student access.
• Uses Microsoft Excel and other tools to review, analyze, and organize data with formulas, filters, and pivot tables.
• Assists with system implementations, upgrades, patches, and test scenarios by executing test plans and documenting outcomes.

Skills

Data analysis

Reporting

Education

Bachelor's degree

Tools

Microsoft Excel

SQL

Dashboards

Job description

Overview

The Office of the Vice President of Enrollment Management is hiring a Financial Aid & Scholarships Systems Specialist. This position provides technical, operational, and analytical support for the systems used within Financial Aid and Scholarships to ensure accurate processing, data integrity, and effective system performance. This role assists the Manager of Financial Aid and Scholarships Systems & Data Administration with day to day system operations, reporting, data exchanges, testing, and process improvements. The position contributes to business modernization efforts by supporting system enhancements, documentation, and data informed decision making across student aid operations.

Responsibilities

• Performs assigned processing activities within Financial Aid and Scholarships systems, including executing awarding processes, packaging logic, and student communications, in accordance with established business rules, timelines, and review procedures.
• Reviews, validates, and analyzes system data, routine reports, and business processes to identify discrepancies, process gaps, compliance concerns, and opportunities for improved accuracy, efficiency, automation, and modernization; maintains related documentation and communicates findings to the manager or designated Financial Aid and Scholarships leadership.
• Supports the development, review, maintenance, and validation of SQL queries, data rules, ad hoc analyses, and reporting tools (e.g., dashboards) to support Financial Aid and Scholarships operations and decision-making.
• Assists with the day-to-day functionality of departmental systems by supporting defined procedures, workflows, and business processes to meet operational and campus partner needs.
• Supports resolution of system-related questions and issues by gathering relevant information, documenting concerns, coordinating follow-up among departmental staff, central technology partners, and external vendors, and tracking outcomes as directed.
• Maintains assigned Financial Aid and Scholarships website content by updating approved information and assisting with the development and annual renewal of forms published for student access.
• Uses Microsoft Excel and other tools to review, analyze, and organize data, including working with formulas, filters, pivot tables, and data validation techniques.
• Assists with system implementations, upgrades, patches, maintenance activities, and administrative process changes by executing assigned test scenarios, reviewing and documenting outcomes, and communicating identified issues to the manager or appropriate stakeholders.

Qualifications

• Bachelor's degree- no specific discipline
• 5 years of experience in supporting administrative systems, data analysis, reporting, or student services operations in a compliance-driven environment.

Budgeted salary range for this position: $63,000-$69,000

Contract Type

Continuing

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.

Posted Date

9/18/2026