Assistant Director of Concessions Operations

Levy Restaurants; Columbus (OH); On-site; USD 70,000 - 75,000; Full time

Job summary

Levy is seeking an Assistant Director of Concessions Operations at Huntington Park to support the Director of Operations in driving sales and guest satisfaction. The role requires strong leadership, operational oversight, and adherence to Levy standards while delivering exceptional hospitality experiences for events.

You will coach teams, manage budgets, ensure safety and sanitation, and collaborate with clients and Levy colleagues to meet targets and uphold the Levy difference across the

Qualifications

• Previous leadership experience in Hospitality or Retail.
• High level of computer literacy.
• Understanding of financial concepts.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Assist the Director of Operations in achieving annual sales and profits.
• Exceed guests' expectations through strong leadership and management skills.
• Live the Levy and PSC difference for the Concessions Department at Huntington Park.
• Lead teams to deliver great guest service and maintain Levy standards.
• Forecast and schedule team members to meet operational needs and targets.
• Mentor department managers to develop leadership abilities.

Skills

Leadership experience

Hospitality & retail focus

Interpersonal skills

Stakeholder management

Financial concepts understanding

Computer literacy

Passion for hospitality, food & retail

Education

Bachelor's degree in Hospitality Management

Job description

Pay Grade: 13 Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

Levy Sector

Salary: $70,000-$75,000 Other Forms of Compensation: Pay Grade: 13 Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As the Assistant Director of Concessions Operations, you will be responsible for assisting the Director of Operations in achieving annual sales and profits in overall operation, while exceeding guests' expectations through strong leadership and management skills and by living The Levy and PSC difference for the Concessions Department at Huntington Park.

Detailed Responsibilities

• Holds team accountable to steps of service to deliver great guest service Ensures show quality standards are maintained at all times
• Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
• Regularly obtains feedback from clients and guests to improve operations
• Supports and communicates Company initiatives
• Respond and assist in any departmental guest service issues
• Executes all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standards
• Acts as a liaison with the team, including partner's operational team, Levy team and other areas as needed, to ensure efficient operational performance
• Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event
• Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM and more)
• Ensures that all security, safety and sanitation standards are achieved
• Achieves daily sales and assigned cost goals
• Achieves assigned budget goals
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely mannerEnsures required department reports are completed and information is compiled at month-end closing
• Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
• Forecasts and adequately schedules team members to meet operational needs and desired targets
• Uses all performance management tools to provide guidance and feedback to team members
• Promotes a cooperative work climate, maximizing productivity and morale
• Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
• Interviews, hires, trains and develops team members according to Levy guidelines
• Mentors department managers to develop their skills and leadership abilities
• Other duties, as assigned

Job Requirements

• Previous leadership experience in Hospitality or Retail
• Bachelor's Degree in Hospitality Management is preferred
• High level of computer literacy
• Understanding of financial concepts
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.