Assistant Director of Administrative Services-Camp Seafarer/Camp Sea Gull

YMCA of the Triangle; Arapahoe (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking organization dedicated to fostering confidence and skills in youth through engaging camp programs. As the Assistant Director of Administrative Services, you'll play a vital role in budget planning, staff supervision, and the overall administration of camp operations. This position offers a unique opportunity to make a meaningful impact in a supportive and diverse community. If you possess strong organizational and customer service skills and thrive in a fast-paced environment, this role is perfect for you. Embrace the chance to lead and inspire while enjoying the beauty of North Carolina's coast.

Qualifications

• 2+ years of experience in an Administrative Services Office.
• Proficiency with computers and database management.

Responsibilities

• Oversee budget planning and staff supervision.
• Manage camper program registrations and correspondence.
• Assist with hiring and performance appraisals.

Skills

Customer Service Skills

Organizational Skills

Managerial Skills

Interpersonal Skills

Database Management

Education

Bachelor’s Degree

Tools

Personify Software

Job description

Assistant Director of Administrative Services - Camp Seafarer/Camp Sea Gull

The Assistant Director of Administrative Services will oversee budget planning, staff supervision, risk management, and development, including leadership in our annual campaign. This role manages the welcome center, general administration, and registration office.

OUR CULTURE AND COMMITMENT:

The YMCA of the Triangle values diversity and community. We are welcoming, genuine, hopeful, nurturing, and determined to strengthen our community, starting with our staff and members.

ESSENTIAL FUNCTIONS:

• Support camper program registrations and related communications, including acceptance, waitlist, cancellation letters, camper forms, and mailing.
• Manage correspondence and administrative support for Executive Directors.
• Assist with Registration Office duties and processes.
• Coordinate luggage and UPS pickups with Operations Directors.
• Handle all horseback riding applications, cancellations, enrollment counts, payments, and mailings.
• Assist with hiring, coaching, performance appraisals, and terminations of office staff.
• Supervise the Camper Certificate process.
• Set goals and deadlines with the Director of Administrative Services.
• Assist with projects like mailings and special assignments.
• Supervise office staff during extended hours and weekends in summer.
• Use Personify software for program orders, registrations, and product setup.
• Understand all camp programs, policies, financials, and online transactions to communicate effectively with customers.
• Attend meetings and training to maintain knowledge.
• Perform other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree preferred, with at least two years’ experience in an Administrative Services Office.
• Customer service skills and ability to work in a fast-paced environment.
• Strong organizational, managerial, and interpersonal skills.
• Professional, genuine, welcoming, courteous, and friendly demeanor.
• Proficiency with computers and database management.
• Valid driver’s license required.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This role involves extensive computer use, communication via phone and digital devices, sitting, reaching, and occasional lifting up to 10 pounds. Reasonable accommodations are available for individuals with disabilities. The environment is moderate noise, and COVID safety protocols are in place.

About the company

Our focus is seamanship. Located on North Carolina's coast, we offer open spaces, fresh air, and piers for learning navigation and sailing, fostering confidence and skill in our campers.