Assistant Director of Academic Advising and Student Services

Mercer University

Macon (GA)

Sur place

USD 65 000 - 90 000

Plein temps

14 jours+

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Résumé du poste

Mercer University is seeking an Assistant Director of Academic Advising and Student Services to provide leadership for day-to-day advising and student success initiatives within the School of Business. The role supports onboarding, retention, and degree completion across Macon and Atlanta campuses.

The position requires a bachelor’s degree and relevant advising/admissions experience, with travel and a valid driver’s license.

Qualifications

Bachelor's degree from an accredited college/university is required.
One year of experience in university advising/admissions/recruiting or related corporate experience is required.
Valid driver's license as travel is required.
Preferred: Master's Degree in Business related field.
Campus Nexus experience is preferred.
Ability to remain composed and communicate effectively under pressure; build trust-based relationships.
Team player committed to student success.
Experience with adult learners.

Responsabilités

Lead day-to-day academic advising and student services within the School of Business.
Oversee student support services operations and reporting.
Coordinate advising initiatives and interventions for students.
Collaborate with faculty, admissions, enrollment management, career services, and partnerships.
Support enrollment growth, onboarding, retention, and student engagement.

Connaissances

Microsoft Office Suite

Campus Nexus

MS Excel

MS Word

MS PowerPoint

Regulations interpretation

Travel to campuses

Formation

Bachelor's degree from accredited college/university

Master's Degree in Business related specialty

Outils

CampusNexus

Description du poste

Job Title

Assistant Director of Academic Advising and Student Services

Department

Dean's Office, School of Business

College/Division

School Of Business

Primary Job Posting Location

Macon, GA 31207

Additional Job Posting Locations

Atlanta, GA 30341

Job Details

Mercer University is searching for an Assistant Director of Academic Advising and Student Services for the School of Business on the Macon or Atlanta, GA campus.

Responsibilities

The Assistant Director of Academic Advising and Student Services provides leadership for day-to-day academic advising, student success, onboarding, retention, and student engagement initiatives within the School of Business. Reporting to the Director of Academic Advising and Student Services, the Assistant Director oversees operational implementation of student support services, coordinates advising initiatives, manages student intervention efforts, and collaborates with academic and administrative partners to promote student persistence, progression, and degree completion.

The Assistant Director serves as a senior student success professional who supports enrollment growth, transfer student recruitment, onboarding, retention programming, and student engagement efforts. This position works closely with faculty, admissions, enrollment management, career services, corporate partnerships, and student affairs to ensure a seamless student experience from enrollment through graduation.

Duties include

Academic Advising Support and Student Success Services
Student Outreach, Communication, and Retention Initiatives
Orientation, Onboarding, and Transition Support
Student Records Management and Reporting

Required Qualifications

A bachelor's degree from an accredited college/university and one year of experience working with university advising, university admissions and/or recruiting, or relevant corporate experience are required.

Candidates must have a valid current driver's license as this position requires some travel.

Preferred Qualifications

Master's Degree in Business related specialty
Campus Nexus Experience
Demonstrated ability to remain composed in high-pressure or challenging situations, communicate assertively in the face of resistance or indifference, and establish trust-based relationships with individuals in need of guidance or support.
Must be a team player and committed to the success of students.
Ability to foster effective advising by demonstrating a welcoming and supportive demeanor, while conveying confident expertise in interpreting and applying the School's academic policies and regulations.
3 plus years of academic administration at the college level.
Experience with adult learners

Knowledge/Skills/Abilities

Microsoft Office Suite
Ability to use the University's student information system, referred to as CampusNexus, to access, update, and manage student records.
Proficient with MS-Excel, MS-Word, and MS-PowerPoint to prepare reports, and presentations, analyze data, and facilitate written communication.
Ability to quickly assimilate knowledge of University and School academic regulations, which is fundamental to sound academic advising.
Ability to independently travel to the Henry and Douglas Regional Academic Centers as an essential function of the position.

Background Check Contingencies

Criminal background check

Required Document Attachments

Resume
Cover Letter
List of References with contact information

About Mercer University

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer's twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer's employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including