Assistant Director of Academic Advising

The New School; New York (NY); Hybrid; USD 67,000 - 82,000; Full time

Benefits offered by this job

Health & Wellness

Retirement plan

Paid vacation and holidays

Tuition waiver

Job summary

The New School in New York City seeks an Assistant Director of Advising to lead academic advising for undergraduate and/or graduate students across Lang College, Parsons, and the College of Performing Arts, while supervising staff and guiding program development.

Reporting to a Director of Student Success Advising, you will manage advising workflows, academic planning, and cross‑campus collaboration to support persistence and graduation in a dynamic educational community.

Qualifications

• Bachelor’s degree and 4-6 years of related experience with a focus on student engagement and advising.
• 2 years of experience supervising or co-supervising individuals.
• Superior student services skills.
• Experience developing and/or implementing policy as pertains to student status at a college or university.
• Demonstrated excellence in interpersonal skills, including sensitivity to cultural differences.
• Proven abilities in personal judgment and critical thinking skills to help others make values-based decisions regarding academic, career, and other success paths.
• Strong presentation, written and verbal communication skills.
• Demonstrated organizational skills and ability to work on multiple projects both independently and as part of a team.
• Proficiency in Microsoft Office and ability to learn new computer applications.
• Able to lift and carry objects, less than 40 pounds, on occasion.

Responsibilities

• Provide developmental academic advising through in-person and virtual appointments to support student success, persistence, retention, and graduation.
• Guide students in academic planning, goal setting, and overcoming barriers using critical thinking, assessment tools, and individualized support.
• Advise students on university, school, and program policies, including transfer credits, degree requirements, academic standing, probation, dismissal, and graduation eligibility.
• Maintain accurate and timely student records, advising documentation, and data within institutional systems, including Banner, DegreeWorks, and Starfish.
• Supervise, mentor, and evaluate advising staff; support hiring, performance management, personnel matters, professional development, and caseload assignments in collaboration with leadership and relevant university offices.
• Develop and implement advising workflows, projects, and cross-departmental processes that improve operational efficiency, staff effectiveness, and student retention.
• Contribute to strategic planning, budget discussions, leadership initiatives, committee work, and the development of advising programs and professional development opportunities.
• Collaborate with faculty, program directors, department chairs, and campus partners to coordinate academic planning, resolve student concerns, and strengthen communication across departments.
• Represent Student Success at university events, orientations, recruitment activities, and other campus functions, including occasional events outside normal business hours.
• Maintain current knowledge of institutional curricula, academic policies, advising best practices, and national developments in the field; provide appropriate referrals and elevate complex student concerns as needed.
• Ensure compliance with university policies and applicable regulations, including FERPA and Title IX.

Skills

Student engagement

Advising experience

Interpersonal skills

Policy development

Communication skills

Organizational skills

Education

Bachelor's degree

Tools

Banner

DegreeWorks

Starfish

Microsoft Office

Job description

Join The New School

At The New School, we redefine the boundaries of education, creativity, and innovation. Founded in 1919 and located in the heart of New York City, we are home to approximately 8,500 students from over 100 countries, offering more than 135 degree and diploma programs across our renowned colleges, including Parsons School of Design and the College of Performing Arts (Mannes, Jazz, and Drama), Lang College and the New School for Social Research, and Parsons Paris. Our progressive, interdisciplinary approach has earned us recognition as one of the most forward-thinking institutions in the world.

The Assistant Director of Advising is responsible for providing academic advising to an assigned population of undergraduate and/or graduate students pursuing degree(s) at Eugene Lang College, Parsons School of Design, the College of Performing Arts, and the Bachelor’s Program for Adults and Transfer Students, as well as leadership and management within the Academic Advising unit.

Reporting to a Director of Student Success Advising, the Assistant Director of Advising is an integral member of the Academic Advising leadership team and reports to leadership in the Academic advising unit. This position provides holistic support to students through building an understanding of degree requirements and university policies and systems, supporting registration and academic achievement, and connecting students to appropriate support services at the institution as needed.Academic Advisors are active participants in university-wide programs and initiatives that promote student persistence, community building, and staff development. In addition, the Assistant Director of Advising provides advice, support, mentoring, and formal supervision to Academic Advisors, Senior Academic Advisors, and/or Managers of Advising based on acquired knowledge, prior experiences, and best practices. The Academic Advising unit is an integral part of the university’s Student Success division.

CORE CAPABILITIES, PRIMARY DUTIES, AND RESPONSIBILITIES:

Direct Student Advising & Academic Planning

• Provide developmental academic advising through in-person and virtual appointments to support student success, persistence, retention, and graduation.
• Guide students in academic planning, goal setting, and overcoming barriers using critical thinking, assessment tools, and individualized support.
• Advise students on university, school, and program policies, including transfer credits, degree requirements, academic standing, probation, dismissal, and graduation eligibility.

Systems, Records & Data Management

• Maintain accurate and timely student records, advising documentation, and data within institutional systems, including Banner, DegreeWorks, and Starfish.

Team Leadership & Supervision

• Supervise, mentor, and evaluate advising staff; support hiring, performance management, personnel matters, professional development, and caseload assignments in collaboration with leadership and relevant university offices.

Operations & Strategic Planning

• Develop and implement advising workflows, projects, and cross-departmental processes that improve operational efficiency, staff effectiveness, and student retention.
• Contribute to strategic planning, budget discussions, leadership initiatives, committee work, and the development of advising programs and professional development opportunities.

Campus Collaboration & Student Engagement

• Collaborate with faculty, program directors, department chairs, and campus partners to coordinate academic planning, resolve student concerns, and strengthen communication across departments.
• Coordinate and support initiatives, events, and programs that promote student engagement, academic development, recruitment, persistence, and graduation.
• Represent Student Success at university events, orientations, recruitment activities, and other campus functions, including occasional events outside normal business hours.

Professional Knowledge, Referrals & Compliance

• Maintain current knowledge of institutional curricula, academic policies, advising best practices, and national developments in the field; provide appropriate referrals and elevate complex student concerns as needed.
• Ensure compliance with university policies and applicable regulations, including FERPA and Title IX.

QUALIFICATIONS

• Bachelor’s degree and 4-6 years of related experience with a focus on student engagement and advising.
• 2 years of experience supervising or co-supervising individuals.
• Superior student services skills.
• Experience developing and/or implementing policy as pertains to student status at a college or university.
• Demonstrated excellence in interpersonal skills, including sensitivity to cultural differences.
• Proven abilities in personal judgment and critical thinking skills to help others make values-based decisions regarding academic, career, and other success paths.
• Strong presentation, written and verbal communication skills.
• Demonstrated organizational skills and ability to work on multiple projects both independently and as part of a team.
• Proficiency in Microsoft Office and ability to learn new computer applications.
• Able to lift and carry objects, less than 40 pounds, on occasion.

WORK MODE

This position is primarily in-person and is based on campus to support effective in-person collaboration and engagement.

Hybrid work arrangements may be considered on a case-by-case basis, depending on the nature of the role and operational needs. Any such arrangement must be discussed and approved in advance by the appropriate division lead or their designee. #LI-ONSITE

SALARY

$74,300 per annum

WHY JOIN US?

This is an extraordinary opportunity to work closely with a visionary leader and contribute meaningfully to a forward-thinking institution that’s reshaping the future of higher education. You’ll be at the nexus of strategy, operations, and innovation in a role that grows with your impact.

BENEFITS AT THE NEW SCHOOL

The New School is committed to supporting the well-being and success of our faculty and staff. We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their eligible dependents. Highlights include:

Health & Wellness

• Comprehensive medical, dental, and vision coverage
• Employee Assistance Program (EAP)

Financial Wellness

• Retirement plan administered by TIAA
• Qualified Transportation Expense Plan

Work-Life Balance

• Paid vacation and sick leave, with accruals starting on your first day
• Paid holidays and floating holidays
• Workmode & Telework Policy (if applicable)

Professional Growth

• Career advancement and professional development opportunities
• Access to university programs, lectures, and events featuring world-renowned speakers and organizations
• Tuition waiver benefit for eligible employees and dependents

Additional Perks

• Employee discounts with local vendors and service providers

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.