Assistant Director, Study Abroad Advising & International Education

The New School; Chicago (IL); Hybrid; USD 64,000 - 86,000; Full time

Benefits offered by this job

Health & wellness benefits

Retirement plan

Paid vacation and sick leave

Paid holidays

Tuition waiver

Tuition remission for dependents

Employee discounts

Job summary

The New School is seeking an Assistant Director to coordinate all student-facing functions of global, exchange, and study abroad programs. You will oversee communications, policies, and programming university-wide for international educational experiences.

You will report to the Assistant Provost for Academic Advising and supervise part-time student assistants, with a hybrid work option and a strong commitment to student development and international education.

Qualifications

• Bachelor’s degree or equivalent work experience related to the position.
• Three (3) years of progressive experience in relevant areas.
• A demonstrated student-centered approach and an understanding of student development.
• Excellent interpersonal, oral, and written communication skills.
• Preferred: Experience living/working outside the U.S.
• Preferred: Prior Terra Dotta or similar software experience.

Responsibilities

• Oversee study abroad and exchange advising and support services for all students across the university.
• Manage all aspects of the study abroad application process and pre-departure programming.
• Serve as the primary advisor for international scholarships and fellowships (e.g., Gilman, Fulbright, Boren).
• Liaise with university offices and external partners regarding mobility students.
• Oversee Terra Dotta application management and safety protocols for international travel.
• Develop information events and orientations for students, staff and faculty.

Skills

Interpersonal communication

Written communication

Student-centered approach

Education

Bachelor’s degree

Tools

Terra Dotta

Job description

Join The New School At The New School, we redefine the boundaries of education, creativity, and innovation. Founded in 1919 and located in the heart of New York City, we are home to approximately 8,300 students from over 100 countries, offering more than 135 degree and diploma programs across our renowned colleges, including Parsons School of Design and the College of Performing Arts (Mannes, Jazz, and Drama), Lang College and the New School for Social Research, and Parsons Paris. Our progressive, interdisciplinary approach has earned us recognition as one of the most forward-thinking institutions in the world. Reporting to the Assistant Provost for Academic Advising, the Assistant Director is responsible for coordinating all student-facing functions of the university’s global, exchange, and study abroad programs, as well as acting as the primary advising contact for students participating in these programs. Partnering with faculty, staff, and administrators, the Assistant Director will oversee communications, policies, and programming university-wide for international educational experiences. This is a full-time position and supervises part-time student assistant(s).

CORE CAPABILITIES, PRIMARY DUTIES, AND RESPONSIBILITIES

• Student Advising & Program Management Oversee study abroad and exchange advising and support services for all students across the university. Manage all aspects of the study abroad application process, maintaining a regular advising schedule for students. Develop and execute comprehensive pre-departure and re-entry programming series for all study abroad participants. Serve as the university representative and primary advisor for prestigious international scholarships and fellowships (e.g., Gilman, Fulbright, Boren), including direct support for Fulbright recipients.
• Institutional Collaboration & External Partnerships Serve as primary liaison with university offices (Admissions, ISSS, Student Financial Services, Registrar, Housing, Dean of Students) and external partners regarding mobility students. Manage exchange student nominations and intake processes while serving as the primary university point of contact for global partner institutions. Work closely with third-party program providers to ensure optimal, high-quality student experiences. Provide training to relevant campus colleagues on study abroad programs, policies, and office functions.
• Operations, Risk Management & Systems Oversee and update the Terra Dotta (Go Abroad) application management system. Manage and track information, logistics, and safety protocols for all international student travel (including non-study abroad research, fieldwork, and faculty-led excursions). Serve as the primary institutional point of contact for international emergency response and crisis management. Assist the Curriculum, Learning, and Academic Affairs team in assessing international education opportunities through accurate record-keeping and data tracking.
• Outreach, Events & Special Initiatives Develop, arrange, and lead in-person and virtual information events and outreach initiatives throughout the year for students, staff, and faculty. Coordinate major campus event programming, including study abroad orientations and admitted student Welcome Days. Perform other duties and projects as assigned.

QUALIFICATIONS

• Bachelor’s degree or equivalent work experience related to the position.
• Three (3) years of progressive experience in relevant areas.
• A demonstrated student-centered approach and an understanding of student development, higher education, and the education abroad field.
• Excellent interpersonal, oral, and written communication skills.
• Preferred: Experience living/working outside the U.S.
• Preferred: Prior experience managing Terra Dotta, or similar software.

WORK MODE

This position is primarily in-person and is based on campus to support effective in-person collaboration and engagement. Hybrid work arrangements may be considered on a case-by-case basis, depending on the nature of the role and operational needs. Any such arrangement must be discussed and approved in advance by the appropriate division lead or their designee. #LI-ONSITE

SALARY

$75,000 per annum

WHY JOIN US?

This is an extraordinary opportunity to work closely with a visionary leader and contribute meaningfully to a forward-thinking institution that’s reshaping the future of higher education. You’ll be at the nexus of strategy, operations, and innovation in a role that grows with your impact.

BENEFITS AT THE NEW SCHOOL

The New School is committed to supporting the well-being and success of our faculty and staff. We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their eligible dependents. Highlights include:

• Health & Wellness Comprehensive medical, dental, and vision coverage
• Employee Assistance Program (EAP)
• Financial Wellness Retirement plan administered by TIAA
• Qualified Transportation Expense Plan
• Work-Life Balance Paid vacation and sick leave, with accruals starting on your first day
• Paid holidays and floating holidays
• Workmode & Telework Policy (if applicable)
• Professional Growth Career advancement and professional development opportunities
• Access to university programs, lectures, and events featuring world-renowned speakers and organizations
• Tuition waiver benefit for eligible employees and dependents
• Additional Perks Employee discounts with local vendors and service providers

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.

Since our founding in 1919, The New School has redrawn and redefined the boundaries of intellectual and creative thought as a preeminent academic center. At our university, students have the academic freedom to shape their unique, individual paths for a complex and rapidly changing world. As a New School employee, you will be a part of the university’s mission to prepare and inspire students to bring about positive change in the world.