Assistant Director Human Resources FS9860

Oklahoma State University; Oklahoma City (OK); Hybrid; USD 50,000 - 55,000; Full time

Job summary

Oklahoma State University - OSU‑OKC seeks an Assistant Director of Human Resources to support the HR Director in planning, implementing, and overseeing HR operations for campus staff and students.

The role manages recruitment, employee relations, performance management, compensation, benefits, training, and compliance with labor laws and university policies. Requires strong communication, confidentiality, and multitasking in a dynamic environment.

Qualifications

• Bachelor’s Degree in Human Resources or related field and/or related experience.
• Minimum of four years HR experience in onboarding, recruitment, payroll processing, and/or employee relations.
• Strong communication skills and ability to work with students, faculty, staff and community partners.
• Proficiency with standard office technology and HRIS familiarity.

Responsibilities

• Coordinate Payroll, Benefits and Recruitment functions for HR.
• Assist Director with employee relations and performance management.
• Coordinate information sessions for new employees, including insurance and orientation.
• Act as campus Insurance Coordinator; manage annual option-period meetings.
• Maintain training records and ensure compliance with mandatory training.
• Review unemployment claims and respond promptly; coordinate with supervisors.
• Process worker’s comp claims and monitor treatment progress.
• Handle FMLA letters and track leave.
• Serve as lead in HR director’s absence.
• Complete mandatory training and pursue professional development.

Skills

Multitasking

Confidentiality

Communication

Office software

Analytical thinking

Team collaboration

Public/student interaction

Problem solving

Attention to detail

Education

Bachelor’s degree in HR

Master’s degree (preferred)

HR certifications (SHRM-CP/PHR/SPHR)

Tools

Microsoft Office

Job description

Campus

OSU-Oklahoma City

Contact Name & Email

Melissa Herren, [e-mail]

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$50,000 - $55,000Salary

About this Position

The Assistant Director of Human Resources supports the HR Director in planning, implementing, and overseeing all human resources operations. This role helps manage key HR functions, including recruitment, employee relations, performance management, compensation and benefits, training and development, and compliance with labor laws and company policies.

Required Qualifications:

Education:

Bachelor’s Degree in Human Resources or similar field and/or related experience or certifications.

Work Experience:

Minimum of four years experience in a Human Resources department, with specific experience in onboarding, recruitment, payroll processing, and/or employee relations.

Skills, Proficiencies, and/or Knowledge:

• Ability to handle multiple tasks and prioritize effectively with a high degree of accuracy and attention to detail.
• High degree of integrity; ability to work in a sensitive, highly confidential, and professional environment.
• Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads, and public/student contact.
• Strong interpersonal skills and ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately with all students, faculty, staff and community partners.
• Demonstrated knowledge of office technologies including but not limited to office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Outlook).
• Accurate typing/data entry skills and demonstrated ability to work with attention to detail.
• Ability to work independently and collaborate within a team environment.
• Exhibit problem solving skills beyond a set of instructions and adapt to changes when necessary.
• Ability to make appropriate recommendations based on logical and justifiable reasoning.
• Ability to use analytical and critical thinking skills to interpret written policies and procedures.
• Ability to perform basic math functions.
• Experience and confidence speaking in front of students/customers.
• Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism.
• Demonstrated history of ethical and professional behavior.

Preferred Qualifications:

Education:

Master’s Degree in Human Resources or similar field.

Experience:

Experience as a Benefits, Payroll, and/or Recruitment Coordinator.

Certifications, Registrations, and/or Licenses:

Human Resources Certification such as SHRM-CP. SHRM- SCP, PHR, SPHR

Essential Job Functions:

1. Coordinates the Payroll, Benefits and Recruitment functions of the Human Resources department.
2. Assists Director with employee relations and performance management.
3. Coordinates information presentations for new employees, including insurance, retirement, and new-hire orientation information. Assists all employees with benefit questions or concerns. Ensures all benefits forms are submitted to Stillwater by deadlines.
4. Acts as the campus Insurance Coordinator; schedules annual option-period meetings; stays up to date on system benefits changes.
5. Coordinates the records regarding training including mandatory training status and attendance for campus training to be add to transcripts in TMS.
6. Reviews unemployment claims and responds in a timely manner. Maintain files on claims status. Coordinates with supervisors and HR Director when claims are appealed.
7. Receives worker’s comp claims and reports in a timely manner. Monitors progress of treatment; communicates with worker’s comp provider.
8. Sends and collects FMLA letters and documentation to qualified employees. Tracks FMLA leave.
9. In the absence of HR director, serves as lead.
10. Complete all mandatory training and participate in a minimum of two professional development opportunities per year.
11. Performs other duties as assigned.

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Working Conditions:

• Must be able to work flexible hours to include some nights and weekends.
• Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms.

Physical Requirements:

• Duties require extended periods of sitting, talking, and listening.
• Duties require extensive use of computers, telephones, and other office equipment.
• Requires possible lifting of up to 25 lbs. (If an object weighs more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift).

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.