Assistant Director | Greater Springfield Youth Programs

Gandara Center; Springfield, Chicopee, Holyoke, Northampton (MA, MA, MA, MA); On-site; USD 54,000 - 58,000; Full time

Job summary

The Gándara Center seeks an Assistant Program Director to join one of our Youth Programs in the Springfield, MA area. The role involves leading the residence environment, ensuring safety, and supporting staff and clients under the Program Director's guidance.

As part of the leadership team, you will supervise Direct Care staff, coordinate with Clinical Supervisors, maintain documentation, and promote client well-being.

Qualifications

• Bachelor's Degree in Human Services, Social Work, or Psychology is encouraged to apply.
• At least two years of experience in Human Services preferred.
• MAP certification preferred.
• Must have valid driver's license and a vehicle.
• Must meet Agency requirements for driving history and background check.
• Bilingual English & Spanish encouraged to apply.

Responsibilities

• Supervise Direct Care/Relief Workers and provide training as needed.
• Maintain daily structure for clients in residence and community, and contact families as needed.
• Ensure compliance with applicable rules, policies and procedures on shifts.
• Lead shift Supervisors and provide direction.
• Implement each client’s Level Plan under supervision.
• Log all required documentation accurately.
• Act as a client advocate and respond to emergencies safely.
• Develop supportive relationships and ensure client care and safety.
• Perform other duties as assigned by Program Director or Clinical Director.

Skills

Writing skills

Organizational skills

Interpersonal skills

Bilingual English/Spanish

Client advocacy

Education

Bachelor's Degree in Human Services / Social Work / Psychology

MAP Certification

Job description

Assistant Director | Greater Springfield Youth Programs

Assistant Program Director | Greater Springfield Locations

The Gándara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. We believe in our communities and value cultural diversity and strive to provide culturally competent, innovative services to a diverse community. Our mission is to promote the well-being of Hispanics, African-Americans, and other culturally diverse populations, through innovative, culturally competent behavioral health, prevention, and educational services –Changing Lives one family at a time.

Be part of this great opportunity! We’re searching for an Assistant Program Director to join one of our Youth Programs in the Springfield, MA area. The Assistant Program Director is a member of the leadership team and will assume overall responsibility for the program in the absence of the Program Director. The Assistant Program Director will also maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter. They will also promote staff development and assist Program Director with Daily tasks.

Salary:

Salary Range | $54,000 – $58,000

Duties include:

• To supervise Direct Care/Relief Workers in those areas and provide support and training as needed.
• Maintain a consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community. Maintain contact with families and collaterals as needed.
• To assure that applicable rules, policies and procedures are being followed on their shifts.
• To adhere to all the expectations of a shift Supervisor.
• To provide leadership to shift Supervisors
• To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor.
• To accurately log all required documentation.
• To act as a client advocate.
• To provide appropriate, safe responses to emergency situations when necessary.
• To develop strong, supportive relationships with the clients.
• To provide for client care and safety, and observe all safety measures.
• To perform other duties as assigned by the Program Director or Clinical Director

Qualifications:

• Those with Bachelor’s Degree in Human Services, Social Work, Psychology encouraged to apply.
• At least two years experience in Human Services preferred
• Exceptional demonstrated writing and organizational skills; Exceptional demonstrated interpersonal skills
• MAP Certified or obtain certification preferred.
• Must have valid driver’s license and a vehicle to transport clients or perform other supportive services as necessary.
• Must meet Agency requirements for driving history records; must be able to pass EEC background check
• Bilingual [English & Spanish] Bicultural encouraged to apply

The Gándara Mental Health Centerprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.