Assistant Director for Student Staff Learning and Development

Florida Atlantic University; Boca Raton (FL); On-site; USD 61,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Florida Atlantic University in Boca Raton, FL, seeks an Assistant Director for Student Staff Learning and Development. This live-in role leads learning, development, and recruitment for 225+ student staff across Boca Raton and Jupiter campuses, with housing on campus in a furnished apartment.

The position reports to Residential Education leadership and supports student learning, wellbeing, and community development through strategic programming and assessment.

Qualifications

• Master’s degree with 2+ years relevant experience; or a Bachelor's with 4+ years relevant experience.

Responsibilities

• Lead recruitment and selection for Resident Assistants, Front Desk staff, and seasonal employees across Boca Raton and Jupiter.
• Develop and implement a comprehensive learning and development model aligned with the department’s curriculum.
• Oversee staff engagement, performance evaluation, coaching, and development.
• Manage incident response, on-call leadership, and risk management for student staff.
• Maintain employee records and resources in Workday and StarRez; coordinate with campus partners.

Skills

Strategic leadership

Staff development

Recruitment planning

Data-driven assessment

Education

Master's degree

Tools

Workday

StarRez

Job description

Position Summary

Florida Atlantic University is seeking an Assistant Director for Student Staff Learning and Development. - Boca Raton, FL. The Assistant Director of Student Staff Learning and Development serves on the Residential Education leadership team within the Department of Housing and Residential Education. This live-in position provides strategic leadership for the learning and development of more than 225 Resident Assistants, Front Desk Staff, and seasonal student employees across the Boca Raton and Jupiter campuses, while supporting the recruitment and selection of student staff. This position requires living on campus in a provided furnished apartment. The Department of Housing and Residential Education’s residential facilities do not close. We serve our students and remain open during all campus holidays and closures. Due to our 12-month operation, staff will work on-call hours when the University is closed or when classes are not in session (ex. during Thanksgiving, Winter Break, and Spring Break). This position is considered an essential employee. In severe weather or emergency situations, the University may suspend classes or close the University. This position would be expected to remain at or report to their facilities as soon as conditions reasonably permit.

Summary of responsibilities

Student Staff Recruitment and Selection

Provide strategic leadership for the recruitment and selection of Resident Assistants, Front Desk Staff, and seasonal student staff across the Boca Raton and Jupiter campuses. Develop and continuously improve recruitment strategies, timelines, and selection processes that attract qualified student staff candidates and support departmental staffing needs. Coordinate major recruitment and selection initiatives. Develop recruitment strategies and processes for off-cycle positions, including Winter Break Staff, Camps and Conferences, and other seasonal student staff positions. Lead the Recruitment and Selection Committee and engage professional and student staff in recruitment and selection efforts. Collaborate with departmental HR partners to ensure student staff recruitment and employment processes align with university policies and applicable requirements. Evaluate recruitment outcomes and selection processes and utilize data and feedback to identify opportunities for continuous improvement.

Student Staff Learning and Development

Provide strategic leadership for the department’s student staff learning and development philosophy. Lead the development and implementation of a comprehensive, competency-based student staff learning and development model aligned with the department’s residential curriculum and informed by industry standards. Design and facilitate intentional learning experiences that prepare student staff to support student learning, engagement, community development, wellbeing, and student success. Develop and implement pre-semester training, in-service education, and ongoing professional development opportunities for student staff. Develop a tiered learning approach that considers differences in student staff experience, responsibilities, and developmental needs. Coordinate a year-round In-Service Training Calendar that supports continued learning, skill development, reflection, professional growth, and career readiness. Collaborate with campus partners and subject-matter experts to develop and facilitate educational experiences that support departmental and student learning goals. Provide onboarding and learning support for student staff hired outside of standard training cycles. Lead the Learning and Development Committee and foster shared responsibility for student staff learning and development across the department. Assess student staff learning and development initiatives and utilize assessment findings and participant feedback to inform future planning and program improvement.

Student Staff Experience, Performance, and Engagement

Provide leadership for the student staff experience from recruitment and onboarding through ongoing development, performance, and transition. Develop and continuously improve systems that support student staff engagement, belonging, accountability, and success. Develop and oversee student staff performance evaluation and accountability processes. Provide guidance and support to Residential Education supervisors regarding student staff performance, coaching, documentation, and performance improvement. Establish clear expectations and resources that promote consistent approaches to student staff supervision, coaching, recognition, and development. Maintain and update student staff job descriptions, employment agreements, evaluation tools, and related resources. Monitor student staff records and assignments within Workday, StarRez, and other departmental systems to support accurate staffing and supervision. Utilize student staff feedback, assessment data, industry publications, and departmental priorities to identify opportunities to strengthen the student staff experience. Develop strategies that support student staff engagement, leadership development, retention, and continued professional growth. Advise the National Residence Hall Honorary (NRHH), a national honor society and recognition branch of the National Association of College and University Residence Halls.

Incident Response and Risk Management

Participate in the departmental second-level on-call rotation and provide after-hours leadership, consultation, and support. Provide leadership and decision-making during critical incidents and emergency situations involving student staff, student welfare, facilities, or conduct concerns. Guide professional and student staff in responding to incidents and following established university and departmental protocols. Support appropriate follow-up, documentation, referrals, and communication following significant incidents. Provide consultation and support to professional staff and student staff navigating complex or high-risk situations. As an essential employee, remain on-site or report to campus during university closures, holidays, and critical incidents as required.

Administrative and Operational Oversight

Oversee administrative systems and processes related to student staff recruitment, employment, onboarding, learning, evaluation, and development. Maintain accurate student staff records and documentation in Workday, StarRez, and other departmental systems. Develop and maintain student staff resources, procedures, timelines, and communication materials that support consistent departmental practices. Monitor student staff staffing levels, recruitment outcomes, training participation, and other relevant data to inform planning and decision-making. Utilize departmental resources responsibly and contribute to budget planning related to student staff recruitment, learning, and development. Recommend improvements to departmental policies, procedures, and systems that strengthen the student staff experience and support departmental priorities. Collaborate with Residential Education leadership to promote consistency in student staff expectations, supervision, learning, and development across the department.

Campus Engagement

Provide operational and programmatic support for university-wide events, including Orientation, Family Weekend, Admissions initiatives, athletic events, and campus traditions. Serve on departmental committees and represent Residential Education on divisional or university committees as assigned. Develop collaborative partnerships with campus departments and stakeholders that strengthen student staff learning, development, and engagement. Maintain engagement with professional associations and current practices related to residential education, student staff learning and development, student learning, and higher education. Perform other job-related duties as assigned.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. State retirement options including tax-deferred annuities and Roth 403(b) plans. State employees Public Service Loan Forgiveness (PSLF) program. Sick Leave Pool Program. Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). Paid Community Engagement Volunteer Service Day Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

Minimum Qualifications

Master's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience; or a bachelor's degree from an accredited institution in an appropriate area of specialization and four years of appropriate experience required.

Salary

$61,000 - $63,000 annually.

Work Days and Hours

Monday-Friday,8am - 5pm. Must be available to work weekends and nights.

Application Deadline

2026-10-30

Special Instructions to Applicant

APPLICATION DOCUMENTS REQUIRED: Resume Cover letter OFFICIAL SEALED TRANSCRIPTS REQUIRED: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment. PRE-EMPLOYMENT SCREENINGS REQUIRED: Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check. REQUEST FOR ACCOMMODATIONS: Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [e-mail].

Equal Opportunity

Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination.

Clery Act Information

Consumer Information Visit Florida Atlantic’s Consumer Information page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse. Paper copies are available upon request by contacting the Office of Student Financial Aid.

Foreign Researchers

Florida Statute 1010.35 - Screening Foreign Researchers Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).