Assistant Director for Housing Facilities

Savannah State University; Savannah (GA); On-site; USD 50,000 - 53,000; Full time

Job summary

Savannah State University is seeking an Assistant Director for Housing Facilities to oversee daily operations of University Housing, coordinate with campus facilities teams, and manage renovations while ensuring a safe, welcoming living environment that supports student success.

The role requires a Bachelor's degree and at least five years in student housing or related property management with strong customer service and leadership abilities. Salary range is $50,000–$53,000 per year.

Qualifications

• Bachelor’s degree required.
• Five (5) years or more of experience in student housing, or property management.
• Ability to engage with students in a higher education living and learning environment.
• Consistently provide excellent customer service and handle student crises.

Responsibilities

• Lead housing facilities operations and staff development.
• Coordinate with facilities, maintenance, and custodial teams.
• Oversee maintenance, renovations, and safety compliance in residence halls.
• Manage budgets, records, and vendor relationships.
• Assist with emergency response and campus safety initiatives.

Skills

Bachelor’s degree

5+ years housing experience

Student engagement

Customer service

Education

Bachelor’s degree

Master’s degree (preferred)

Job description

Job Title: Assistant Director for Housing Facilities

Location: Savannah State Recruiting Loc

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 303509

About Us

About Us

Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The university's students select majors from five colleges:

• Business Administration
• Education
• Engineering and Computing
• Media, Arts, and Communication

• Science and Humanities

The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment.

Job Summary

The Assistant Director (AD) of Housing Facilities is a full-time, 12-month position responsible for daily operations and facilities management in University Housing. Principal responsibilities include managing housing operations logistics, coordinating with campus facilities, maintenance, and custodial providers, overseeing maintenance and renovation projects, and promoting a safe, clean, and welcoming residential environment that supports student success. Additional responsibilities include staff supervision and staff development, administration and building management, in addition to other departmental and university responsibilities. The Assistant Director is required to be available for irregular hours, extended workdays, on-call emergencies, and weekends. This position is designated as essential personnel and is required to be present for emergency situations, including but not limited to: inclement weather, health crisis isolation response, etc. The AD provides direct support to residents, ensuring a safe and well-managed living environment. The AD demonstrates a strong commitment to customer service and student support. They utilize excellent interpersonal skills in communication with students, parents, colleagues, faculty, and staff. Central duties can include chairing departmental committees, departmental trainings, student leadership development and selection, and assessment. Strong collaboration between campus partners is important. The role of the AD has been designated as a Campus Security Authority (CSA) under Federal Law (Jeanne Clery Act), which encompasses significant responsibilities regarding both students and the campus community. As CSAs, they are mandated to report any incidents disclosed to them that occurred on campus or in public areas.

Reporting directly to the Director of Housing, the incumbent assists with managing a complex business operation and possesses the authority to evaluate courses of action within the parameters of clearly established University policies and procedures, or under the supervision of the Director. Furthermore, the incumbent is required to obtain approval for decisions regarding budgetary matters within the Residence Halls. The Assistant Director of Facilities and Operations for University Housing & Residence Life is responsible for understanding and resolving problems that may significantly impact the residential facilities operations and serves to anticipate and troubleshoot these situations.

NOTE: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification form upon hire. This position does not offer sponsorship for employment visas.

Responsibilities

• Perform related duties as assigned to support the mission of the University
• Lead or participate on committees for the selection, training, supervision, and evaluation of Resident Directors, Graduate Assistants, Community Assistants, etc.
• Develop intentional practices to assist the development and growth of professional staff, including formal and informal evaluations.
• Serve as the primary liaison between University Housing & Residence Life and external vendors and contractors completing facility maintenance, cleaning, and upkeep in university-owned residential communities
• Oversee the day-to-day management of regular maintenance, repairs, custodial services, and capital improvement projects for University Housing & Residence Life
• Coordinate the facility-related logistics for opening/move-ins, check-ins, and check-outs.
• Coordinate emergency response for facility issues, including floods, fire alarms, HVAC outages, etc.
• Maintain building key control systems and coordinate lock changes and access permissions.
• Ensure that facilities meet fire and life safety codes. Accommodate facility requests for students with special needs.
• Ensure all grounds and building surroundings are adequately maintained at all times, conducting regular walking tours of the buildings and grounds to inspect for repairs, cleanliness, and compliance with all policies, procedures, and safety.
• Facilitate the evaluation of custodial performance within assigned residential areas.
• Assist in the coordination of construction, renovations, and repairs with architects, engineers, construction managers, and contractors.
• Utilize verbal and written communication skills to keep residents informed regarding any facility-related policies, service changes, and repairs requiring additional time, etc.
• Supervise processes related to room turnovers, summer conferences, early arrivals, and break housing.
• Develop and manage schedules for preventive maintenance, cleaning, pest control, and furniture inventory.
• Manage vendor relationships for services such as laundry, furniture, card access parts, etc.
• Maintain accurate records of facility-related expenditures, work orders, and service contracts.
• Manage the development, dissemination, and review of all materials and manuals relating to departmental paraprofessional positions related to facilities and operations, including customer service and safety-related expectations.
• Provide ongoing training through staff development activities and daily supervision. Serves as a role model for staff.
• Schedule and direct fire drills and safety exercises on a semester basis in coordination with Public Safety.
• Ensure compliance with ADA, OSHA, Fire Marshall, and other local, state, and federal regulations.
• Assist with and attend meetings, staff training, and in-service programs throughout the year and presenting workshops and staff development programs.
• Respond to any departmental needs in the absence of the Director of Housing.
• Assist with special projects assigned by the Director of Housing.
• Contribute to the development of FF&E Inventory, Capital Improvement Plan, and Preventive Maintenance Plan to maintain the value of the asset.
• Work with the Director of Housing to define, assess, and implement departmental goals, objectives, outcomes, policies, and procedures.
• Coordinate communication for the department through print, website, social media, and other electronic formats with students, parents, staff, and campus constituents.
• Participate in campus committees and collaborations.

Required Qualifications

• Bachelor's degree required
• Five (5) years or more of experience in student housing, or property management.
• Must be able to effectively engage with students in a higher education living and learning environment.
• Consistently provide excellent customer service. Capable of addressing customer service challenges and managing student crises. Stay informed about safety features within buildings. Must maintain confidentiality and protect sensitive information.

Preferred Qualifications

Master's degree

Proposed Salary

The salary range for this position is $50,000.00 to $53,000.00 annually.

Knowledge, Skills, & Abilities

• Knowledge of customer service principles and best practices for providing responsive, high-quality support to students, residents, and campus stakeholders.
• Knowledge of residence hall safety features, emergency response procedures, crisis intervention protocols, and student support resources.
• Knowledge of confidentiality requirements and standards for safeguarding sensitive student, employee, and institutional information.
• Skilled in managing multiple priorities, organizing workloads, and effectively handling competing deadlines in a fast-paced environment.
• Skilled in utilizing Microsoft Office applications and electronic work order management systems to support administrative and operational functions.
• Skilled in verbal and written communication, interpersonal relationship building, and customer service problem resolution.
• Ability to supervise, mentor, and lead individuals and groups while fostering student development and positive group dynamics within a residence hall environment.
• Ability to adapt to changing situations, manage student crises, and implement educational and community‑building programs that support resident engagement and success.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

At Savannah State University, five core values shape everything we do:

• Belonging - Building a community where all voices are valued and respected.
• Collaboration - Working together across disciplines and communities for shared success.
• Discovery - Pursuing knowledge, research, and exploration that expand horizons.
• Excellence - Committing to superior achievement in every endeavor.
• Resilience - Rising stronger through challenges with determination and adaptability.

These principles guide our culture, inspire our teams and define the kind of workplace we strive to build; one where every individual can thrive, contribute, and grow.

Equal Employment Opportunity

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success.

For questions or more detailed information regarding this policy please contact the Savannah State University, Office of Human Resources at [e-mail]. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at [e-mail].

Other Information

• The work is typically performed in an office setting while sitting at a desk or table with intermittent standing, bending, or stooping.
• The work may require lifting light objects up to 25 pounds.