Assistant Director-Financial Aid

Excelsior; United States; Hybrid; USD 48,000 - 50,000; Full time

Job summary

Excelsior University in Albany, NY, is seeking an Assistant Director of Financial Aid to lead daily operations in the Office of Student Financial Services. The role oversees Title IV programs, ensures regulatory compliance, and supports student packaging, repackaging, and counseling.

The ideal candidate holds a Bachelor's degree with at least 2 years of financial aid or related experience, strong communication, and proficiency in Word & Excel; PowerFAIDS experience preferred.

Qualifications

• Bachelor's degree and a minimum of 2 years in financial aid or related student service administration.
• Experience with student financial aid regulations, financial aid software, and proficiency with Microsoft Word & Excel.
• Strong communication, attention to detail, and problem solving skills.

Responsibilities

• Administer Title IV program(s) including awarding, verification, and COD reconciliation.
• Ensure compliance with Federal Title IV regulations and maintain policies and procedures.
• Assist in annual A-133 audit preparation with leadership.
• Monitor regulatory changes and implement them for assigned programs.
• Communicate changes to all stakeholders.
• Create and maintain process flows for assigned programs.
• Promote academic success, retention, and reduction of time toward graduation.
• Provide excellent customer service via telephone, email, virtual meetings, and written correspondence for financial aid.
• Serve as information resource for incoming students, transfers, and returning students and staff.
• Assist with developing and updating processes and forms/publications.
• Participate in professional development and support the development of Student Financial Services.

Skills

Communication

Attention to detail

Problem solving

Education

Bachelor's degree

Tools

PowerFAIDS

Microsoft Word

Excel

Job description

Home Office
7 Columbia Circle West Dr
Albany, NY 12203, USA

Description

Excelsior University is seeking applicants for the position of Assistant Director Financial Aid, in the Office of Student Financial Services. We are seeking a seeking a dynamic
individual who thrives in a fast-paced environment, where critical thinking and creativity are valued skills in day-to-day processing.

The Assistant Director of Financial Aid plays a key role in supporting the leadership team with the daily operations of the department. This position oversees and manages the execution of at least one Title IV program, ensuring that policies and procedures are aligned with current federal regulations and are both effective and student centered. The successful candidate will be responsible for student packaging, repackaging, and counseling, while maintaining a deep understanding of the regulations governing the accurate administration of Title IV funds. Although the primary focus is on the efficient and compliant management of Title IV programs, this role also
encompasses various aspects of the Financial Aid office. While it is preferred that the Assistant Director of Financial Aid be located in Albany, New York, or a nearby area, remote work options will be considered.

Duties and Responsibilities

• Administer Title IV program (s) for the university including, but not limited to; awarding, verification and assisting in reconciliation in collaboration with other units of the University and Common Origination and Disbursement (COD).
• Ensure compliance with all Federal Title IV regulations, develop and maintain policies and procedures.
• Work in collaboration with the Associate Directors and Director to prepare for and engage in the annual A-133 audit.
• Responsible for remaining up-to-date with changes in regulation as well as interpreting and implementing those regulations within assigned program(s).
• Responsible for communicating all changes, related to assigned program(s), to all stakeholders.
• Responsible for creating and maintaining process flows for assigned program(s).
• Work to promote academic success, increase retention, decrease time toward graduation, and improve the overall educational experience of students.
• Support the development of the whole student by providing excellent customer service and resolution of issues through telephone, email, virtual meetings, and preparation of written correspondence for financial aid.
• Serve as an information resource for all incoming students, transfers, and re-entering students as well as internal staff.
• Assist with developing, revising, and updating processes of financial aid related to Title IV program administration along with creating and/or editing any required forms and publications.
• Participate in professional development.
• Engage in and support the development and administration of Student Financial Services.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position requires a Bachelor's degree and a minimum of 2 years of experience in a financial aid or related student service administration.
• Candidate must demonstrate experience in student financial aid regulations, financial aid software and proficiency with Microsoft Word & Excel.
• Strong communication skills, attention to detail and strong problem solving skills are essential.

Preferred Qualifications

The ideal candidate will have experience with PowerFAIDS financial aid management system and demonstrate an interest in promoting distance learning higher education to a diverse adult student population.

The hiring salary range for this position is $48,000.00 - $50,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.