Assistant Director, Family Engagement

Rhode Island Parent Information Network; Warwick (RI); On-site; USD 85,000 - 110,000; Full time

Job summary

RIPIN, Inc. seeks an Assistant Director of Family Engagement to lead program operations, budget, and grant activities. The role oversees staff, ensures quality service delivery, and partners with funders and community organizations to advance RIPIN’s mission.

You will drive reporting, policy updates, and program improvements while mentoring a leadership team to support Rhode Islanders and families navigating care and education needs.

Qualifications

• High school diploma or GED required; Bachelor’s preferred in Human Services, Public Health, or related field.
• Experience coordinating or managing programs, projects, or services with grants and reporting requirements.
• Ability to supervise, coach, and develop staff while ensuring accountability and collaboration.

Responsibilities

• Oversees program operations to meet funder and regulatory requirements.
• Builds partnerships with funders and community partners.
• Leads staff and program leadership to ensure effective implementation and accountability.

Skills

Leadership

Budget management

Grant writing

Communication

Collaboration

Project management

Policy interpretation

Education

High school diploma/GED

Associate's or Bachelor's degree in related field

Tools

Microsoft Office 365

Case management database

Data analysis tools

Performance measurement systems

Job description

RIPIN, Inc.Job PostingAssistant Director, Family EngagementAbout RIPIN: RIPIN deploys a peer model to support people with special healthcare and education needs across the whole lifespan. Founded in 1991 by a group of parents of children with special needs, RIPIN continues to be peer-led: a majority of our board and more than three-fourths of our staff are parents or caretakers of loved ones with special needs. RIPIN’s peer professionals now help more than 45,000 Rhode Islanders every year navigate healthcare, schools, and other support systems.Job Summary: The Assistant Director provides overall management, direction, coordination, and administration for one or more large social service or care coordination programs serving children and families. This includes planning, implementing, and evaluating program activities; supervising staff and directing program leadership team members; developing, monitoring, and controlling budgets; supporting funding and grant development; and developing and implementing program policies and procedures. The Assistant Director ensures program deliverables are achieved on time and within budget by tracking progress toward goals, maintaining quality controls, coordinating program activities with others across the organization, and drafting, reviewing, and submitting accurate reports to RIPIN’s leadership and funders. This position will report to a Director/Senior Director, who will provide mentorship and support further leadership development.Essential Functions:Oversees assigned program operations to ensure activities meet funder, partner, RIPIN, statutory, regulatory, quality, and contractual requirements.Initiates, builds, strengthens, and maintains effective, collaborative relationships with funders, community partners, and others as appropriate.Directs, supervises, and supports assigned staff and program leadership team members to ensure effective program implementation, performance, and accountability.Partners with the Directors Team to strengthen coordination across RIPIN programs, improve communication and service delivery, reduce duplication, and advance agency-wide goals that support Rhode Islanders.Monitors progress toward program goals, deliverables, timelines, and outcomes; identifies risks or barriers; and implements solutions in collaboration with senior leadership as needed.Stays abreast of the changing needs of families and individuals served and the systems of care that support them; makes thoughtful recommendations to ensure that programs and activities are relevant, responsive, effective, and efficiently implemented.Maintains grant and reporting schedules, prepares and reviews required reports, ensures timely submission, and monitors compliance with funder expectations and deadlines.Develops, implements, and communicates updates to program policies, procedures, workflows, and quality controls to support consistent and effective service delivery.With the support of senior leadership, researches new or alternative funding sources and writes grants and other funding proposals to ensure that adequate funding is available to support program activity.Participates in meetings and conferences as required by funding sources and/or RIPIN, as well as participates in assigned RIPIN meetings.Accepts other duties and responsibilities as assigned.Knowledge, Skills and Abilities:A deep understanding of, commitment to, and ability to advance RIPIN’s mission, vision, philosophy, and valuesAdvanced knowledge of Rhode Island’s systems of care, especially children’s and disability services, in addition to general knowledge of health, education, behavioral health, and community-based services across the lifespanDemonstrated leadership and management skills with the ability to supervise, coach, mentor, develop, and support staff while fostering accountability and collaborationStrong knowledge of program administration, including but not limited to implementation, evaluation, quality improvement, compliance monitoring, and outcome measurementKnowledge of grant-funded programs, contract management, reporting requirements, and regulatory standards applicable to social service and care coordination programsAbility to develop, monitor, and manage program budgets and resources while ensuring fiscal accountability and alignment with program goalsExcellent interpersonal, relationship-building, and communication skills, with the ability to engage effectively with participants, families, staff, funders, community partners, and government agenciesAbility to work independently while effectively leading cross-functional collaboration across programsAbility to analyze complex information, identify trends and challenges, and make sound recommendations to support program and organizational goalsAbility to convey complex information clearly and effectively through written reports, presentations, correspondence, and verbal communicationStrong organizational and project management skills, including the ability to manage multiple priorities, meet deadlines, and monitor deliverablesAbility to present to small and large audiences that include consumers, stakeholders, and professionals on RIPIN programs’ operations and missionProficiency in Microsoft Office365 applications, experience with case management database, data analysis, reporting tools, and performance measurement systemsEducation and Experience:High school diploma/GED required; Associate's degree or Bachelor's degree in Human Services, Social Work, Public Health, Healthcare Administration, Education, Business Administration, or a related field preferred; or an equivalent combination of education and experience required to successfully perform the duties of the positionExperience coordinating or managing programs, projects, or services, including planning, implementation, monitoring, and reporting activitiesExperience fostering collaboration across teams, programs, community partners, and stakeholders to support effective and efficient service deliveryExperience with grant-funded programs, contract deliverables, regulatory requirements, or program compliance preferredExperience preparing reports, tracking outcomes, and utilizing data to support program performance and continuous improvement preferredPersonal experience navigating social, healthcare, education, and/or healthy aging systems and services for oneself or a family member strongly preferredDemonstrated knowledge of RIPIN's programs, mission, vision, and values preferredPhysical Demands:Regularly required to talk or hearRegularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and armsRegularly required to climb stairs, reach, stretch, stand, and bendRequired to have the ability to lift and/or moves up to 25 poundsRequired to remain at their station for prolonged periods of timeWorking Conditions/ Work Environment:Primary work location is a climate-controlled office environment, with responsibilities that may include travel to community-based settings, partner organizations, meetings, conferences, and other service locations.Regular local and statewide travel may be required to fulfill program, partnership, training, and community engagement responsibilities.Flexibility to work occasional evenings and weekends to support program operations, community events, trainings, meetings, conferences, or other organizational priorities.Ability to travel independently and provide reliable transportation, with a valid driver's license and proof of automobile insurance meeting Rhode Island minimum requirements.Ability to work effectively in both office-based and community settings and adapt to changing operational and programmatic needs.The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.RIPIN provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.