Assistant Director F&B

ASM Global-SMG; United States; On-site; USD 95,000 - 130,000; Full time

Job summary

Legends/accesso ShoWare Center seeks an Assistant Director of Food & Beverage to direct and coordinate all F&B operations, ensuring standards, efficiency, and guest satisfaction. You will oversee event coverage, cost controls, and revenue opportunities in a fast-paced venue environment.

The role requires leadership, vendor relations, and strong knowledge of health regulations, with a focus on enhancing guest experiences and achieving financial targets.

Qualifications

• Bachelor’s degree in Food & Beverage Management or related field is required.
• Minimum 5 years of management experience in arena, convention center, or stadium operations.
• Experience with inventory, cost control, ordering, receiving, and stocking of supplies.

Responsibilities

• Develop and implement marketing plans for F&B catering services.
• Lead capital projects to revamp F&B operations and drive revenues.
• Plan outside catering marketing for local events and festivals.
• Evaluate sponsorship programs and pursue new revenue opportunities.
• Collaborate with Marketing to raise community awareness and PR opportunities.
• Manage relationships with tenants and respond to issues from management.
• Negotiate contracts and agreements for facility activities and services.
• Oversee operating and marketing financial plans, budgets, and capital budgets.
• Ensure compliance with health codes, safety regulations, and company policies.
• Maintain high standards of customer service and quality control during events.
• Analyze daily food sales, attendance, and labor costs for budgeting and cost control.

Skills

Contract negotiations

Business law

Labor relations

Purchasing procedures

Supervising personnel

Public relations programs

Advertising

Education

Bachelor’s Degree in Food & Beverage Management

Tools

POS systems

Excel

Word

Job description

POSITION DESCRIPTION

Job Title: Assistant Director of Food & Beverage

Department: Executive

Reports To: Director of Food and Beverage

FLSA Status: Exempt/Salaried/Full Time

Position Summary

The Assistant Director of Food & Beverage is responsible for direction and coordination of all Food and Beverage operations at the accesso ShoWare Center, and ensuring company standards are maintained. This individual will help to facilitate optimum operational efficiency, maximize profits, and provide exceptional customer service by performing the following duties individually or through subordinate supervisors.

Essential Duties & Responsibilities

• Assist in the development and implementation of a marketing plan for Food & Beverage catering services to accesso ShoWare Center clients.
• Assist in the development and execution of capital projects, to revamp our food and beverage operation through conceptual design, space allocation, implementation of technology, to drive revenues, increase efficiencies, and enhance our guest experience.
• Assist in the development and implementation of proactive outside catering marketing plans for local special events and festivals.
• Evaluate existing venue food & beverage and alcohol-related sponsorship programs at venues and work with the Director of Food and Beverage to enhance the visibility of those sponsors; find new potential sponsorship and revenue-generating opportunities and partnerships within the accesso ShoWare Center facility.
• Coordinate with Director of Marketing to generate more community awareness of department success stories and develop new public relations opportunities to promote food & beverage capabilities (chefs, unique menu items, off-site catering, success stories, best practices, etc).
• Manage relationships with building tenants and respond to challenges, requests, and issues from general managers and team ownership.
• Assist in negotiating contracts and agreements for necessary activities and services at the facility.
• Direct and administer the execution of operating and marketing financial plans and documents; to include operating revenue and expense budgets; capital expense plans and budgets.
• Evaluate facility practices and recommend improvements to better reflect the needs of the Client and the facility and/or to improve the efficiency and safety of operations, in compliance with organization.
• Oversee Food & Beverage operations during events to ensure client satisfaction and quality control standards.
• Analyze information concerning facility operations such as daily food sales, patron attendance, and labor costs to prepare budget and to maintain cost control of facility operations.
• Inspect food service facilities to ensure equipment and building meet state, local health laws and internal regulations Maintain cost and quality control standards and reviews inventory controls with Food and Beverage staff Inspect and sample prepared foods to maintain quality standards and sanitation regulations.
• Must be able to work in a fast-paced environment.
• Ensures all staff adheres to State & Local Alcohol enforcement regulations.
• Enforce all liquor laws & adhere to all health dept regulations.
• Provide the highest customer service excellence.
• Ensure compliance with all Savor F&B policies and procedures.
• Required to speak and understand basic English well enough to converse with customers, supervisors, and employees.
• Maintain a professional work ethic.
• Follows all rules and regulations which apply to the food and beverage operations and to Legends Global Food and Beverage Division.
• Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments).
• This position requires the ability to work flexible, sometimes long hours which include nights, weekends, and holidays.
• Other duties as assigned.

Supervisory Responsibilities

• Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources department; addressing complaints and resolving problems.
• Supervise and recognize human resource and personnel problems, deal constructively with conflict, supervise, and motivate personnel, provide counsel on routine and sensitive personnel matters, and execute applicable solutions.

Qualifications

• Education and/or Experience Bachelor’s Degree in Food & Beverage Management or related field desired Minimum 5 years industry experience in management level position with three (3) of those years in a management function in an arena, convention center or stadium; or equivalent combination of education and experience. Previous responsibilities of inventory, cost control, ordering, receiving, & stocking of supplies and products. Experience with Point of Sale systems preferred.
• Certificates, Licenses, Registrations Must have current Washington State Liquor License Food handler certificate required from Health Department. Must obtain ServSafe Manager, ServSafe Alcohol and ServSafe Allergen certifications as required by ASM Global Food and Beverage Division.
• Skills and Abilities Possess skills and experience in contract negotiations, business law, labor relations, purchasing procedures and supervising personnel. Engage in much decision making that is generally governed by procedure and guided by policy. Demonstrate knowledge in the terminology and verbiage of the concert and live entertainment industry. Demonstrate knowledge in the practices and terminology of public relations programs, advertising, marketing and sales. Plan, coordinate, and direct varied and complex administrative operations. Respond to crowd control and/or crowd management situations in a prompt and decisive manner during crisis situations. Follow oral and written instructions and communicate effectively with others in both oral and written form. Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment. Remain flexible and adjust to situations as they occur. Highly motivated, self-directed, personable, positive, and hard working. Detailed oriented and able to perform independently with minimal supervision. Strong communication skills and works well in a team-oriented environment. Excellent organizational, planning, communication, and inter-personal skills. Ability to undertake and complete multiple tasks. Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. Excellent math skills and attention to details.
• Computer Skills Operate a personal computer using Windows, Office, and other standard office equipment. Must have strong computer skills, Excel, and Word.
• Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed for events. Physical ability to perform tasks that may require prolonged standing, sitting and other activities necessary to perform job duties. Ability to lift and/or move up to 50 pounds. This position requires minimal stooping and lifting, but substantial walking. Must be able to stand or sit for long periods of time. Be able to withstand moderate to loud noises.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Equal Opportunity Statement

Legends/accesso ShoWare Center is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

Company Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.