Assistant Director, Experiential Programs & Evaluation (Promotional Opportunity)

University of Massachusetts Lowell; Lowell (MA); On-site; USD 66,000 - 84,000; Full time

Job summary

University of Massachusetts Lowell is seeking an Assistant Director to advance student career success through data-informed program management, assessment, and experiential learning initiatives. This role leads funding programs, conducts outcome analyses, and partners with campus and external stakeholders to improve impact.

The position requires a strong background in data analytics, program assessment, and collaboration across multiple departments.

Qualifications

• Bachelor's or graduate degree plus relevant experience in career services or data analytics.
• Experience with program assessment and impact reporting.
• Ability to translate data into actionable insights for diverse audiences.

Responsibilities

• Lead internship funding and experiential learning programs management.
• Develop assessment plans and dashboards to track outcomes.
• Collaborate with students, employers, and faculty to enhance programs.
• Prepare annual impact reports for stakeholders.

Skills

Data analysis

Program assessment

Communication

Organization

Education

Bachelor's degree

Graduate degree

Tools

Data visualization tools

Dashboards

Job description

Job no: 530397

Position type: Staff Full Time

Campus: UMass Lowell

Department: Career Services

Salary: See posting section for salary range.

Applications Open: Oct 21 2026

Applications Close: Nov 03 2026

General Summary of Position:

This being a promotional opportunity, only current UML Employees with the same Bargaining unit are eligible to apply for this position.

The Assistant Director plays a critical role in advancing student career success through data-informed program management, assessment, and experiential learning initiatives. This position leads the development and implementation of assessment strategies that demonstrate the impact of career connected experiences and manages internship funding and experiential programs that increase access to high-impact experiential learning opportunities.

The Assistant Director collaborates with students, employers, faculty, academic departments, institutional research staff, advancement partners, and external stakeholders to assess student outcomes, administer internship funding programs, and ensure continuous improvement of initiatives.

Internship Funding Program Management

• Manage university-funded internship and experiential learning programs.
• Oversee application, selection, award, and reporting processes for internship funding initiatives.
• Coordinate student recruitment, outreach, and marketing efforts to increase awareness and participation.
• Advise students on eligibility requirements, application materials, learning objectives, and post-experience reflection activities.
• Develop and maintain policies, procedures, and assessment measures for funded internship programs.
• Track student participation, expenditures, and outcomes to ensure compliance with funding requirements.
• Produce impact reports demonstrating student success, employer engagement, and program outcomes for donors, leadership, and funding partners.
• Cultivate partnerships with advancement, alumni, and employer relations staff to support program sustainability and growth.

Program Assessment and Data Analytics

• Coordinate assessment efforts for Career Connected Experience programs, services, events, and student learning outcomes.
• Design and implement assessment plans aligned with NACE career readiness competencies, institutional priorities, and accreditation requirements.
• Develop and administer surveys, focus groups, and other quantitative and qualitative assessment methods.
• Analyze data related to student engagement, learning outcomes, career connected experiences, employment outcomes, and career readiness development.
• Create dashboards, reports, and presentations for university leadership and external stakeholders.
• Monitor key performance indicators and identify opportunities for program improvement.
• Collaborate with Institutional Research and academic departments to support assessment initiatives and career outcomes reporting.
• Prepare annual reports documenting program effectiveness, student impact, and return on investment.

Employer and Campus Engagement

• Collaborate with faculty, academic advisors, and student support offices to integrate career development into the student experience.
• Represent the Career Center at campus events, professional organizations, and community partnerships.
• Build and maintain collaborative relationships with employers to understand occupational and industry trends and to increase employment opportunities for students.
• Work with employer relations staff and academic partners to identify workforce trends and emerging employment opportunities.

River Hawk Experience Distinction Management

• Coordinate RHED program tracking program completion.

Minimum Qualifications (Required):

• Bachelor's degree plus 7+ years of experience relevant to the role OR Graduate degree plus 5+ years of experience relevant to the role.
• Experience with data analysis and program assessment.

Preferred Qualifications:

• Ability to use data analysis and visualization tools.
• Ability to communicate program outcomes to multiple audiences.
• Possesses strong organizational and attention to detail skills.

Special Instructions to Applicants:

This being a promotional opportunity, only current UML Employees with the same Bargaining unit are eligible to apply for this position.

This is a full-time, benefited SEIU position in grade P17. Anticipated salary based on qualifications within the range: minimum: $65,693 25th quartile: $74,725 midpoint: $83,758

Please include a resume with your application. Names and contact information of three references will be required at the time of application. Submission of a cover letter is optional.