Assistant Director, Donor Relations

Partner's Healthcare; Somerville (MA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Hybrid flexible schedule

Competitive benefits

Job summary

Mass General Brigham Development Office in Boston seeks an Assistant Director, Donor Relations to draft compelling stewardship reports that highlight the impact of philanthropy on patient care, research, and education. You will work across the development team to translate complex scientific achievements into donor-friendly narratives.

This role requires 3-5 years of nonprofit writing experience, bachelor's degree, and strong project management, with a hybrid work schedule and competitive

Qualifications

• Bachelor's degree required and 3-5 years of related experience.
• Strong written and interpersonal skills.
• Excellent organizational skills with multi-project focus and deadlines.
• Ability to resolve problems using standard principles and procedures.
• Ability to work independently and as part of a team.
• Experience with project management and program development.
• Ability to interact with frontline staff and senior leaders.
• Initiative and discretion in handling sensitive information.
• Ability to learn new digital platforms quickly.

Responsibilities

• Maintain a portfolio of complex narrative reports and donor files.
• Plan, write, and design content for reporting formats (print, video, digital).
• Collaborate with gift officers on content, tone, and delivery dates.
• Coordinate meetings, prep materials, and follow-up actions.
• Interview physicians and researchers to gather accomplishments for reports.
• Research scientific papers and trials for donor-related content.
• Contribute to reporting standards and templates across gift types.
• Enter and maintain report data in CRM and track deadlines.
• Ensure final reports are uploaded to CRM and shared with donors.

Skills

Written communication

Interpersonal skills

Organizational skills

Project management

Attention to detail

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Office

CRM systems

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

The Assistant Director, Donor Relations works closely with colleagues across the Mass General Brigham Development Office and Mass General Brigham to draft compelling stewardship reports that update donors on the impact of their philanthropy by highlighting groundbreaking research, innovative patient care, and exceptional education for the next generation of medical leaders. The Assistant Director reports to the Associate Director, overseeing narrative/impact reporting, and plays a key role as a member of the Donor Relations team.

ESSENTIAL FUNCTIONS

• Maintain a portfolio of complex narrative reports and comprehensive knowledge of donors in their portfolio, including all relevant reporting schedules and stewardship files.
• Plan, write, and design content for discrete reporting formats including print, video, digital with a proficiency in translating complicated ideas into accessible prose that convey the impact of philanthropic support on the Mass General Brigham (MGB) mission. Implement the latest stewardship reporting strategies to ensure consistent and impactful donor experience.
• Collaborate with gift officers to determine optimal content, tone, and approach for each donor while meeting target delivery dates.
• Facilitate regular meetings with gift officers to discuss reports in progress, initiate new reports, and confirm appropriate reporting schedules for new gifts. Drive all pre-meeting preparation and materials, lead meeting discussion, provide strategic guidance and decisions, and disseminate follow up actions post meeting.
• As needed, interview physicians, researchers, and other healthcare professionals to gain insight on specific accomplishments, new clinical applications, and other areas of specific interest to donors.
• As needed, conduct independent research on scientific papers and submissions, clinical trials, laboratory, and lecture content related to donor-supported initiatives.
• Contribute to the evolution and execution of reporting standards and templates that ensure consistent and efficient stewardship reporting across gift types.
• Enter and maintain report-related data in the department's CRM database and use the system to assist in keeping gift officers informed of deadlines and report status, as well as donor feedback.
• Ensure delivery and uploading of final reports to CRM database.

Qualifications

• Bachelor's degree required and 3-5 years of related experience.
• Outstanding written and interpersonal skills with a proven ability to communicate effectively with colleagues.
• Excellent organizational skills with attention to detail and demonstrated ability in multiple projects simultaneously while working optimally under deadlines and changing priorities.
• The ability to resolve moderately complex problems and use judgment within defined practices and procedures, and to fully apply standard principles, theories, concepts, and techniques.
• The ability to contribute to the fulfillment of projects and organizational objectives.
• The ability to effectively communicate complex ideas in laypeople's terms is essential.
• Experience with project management and program development required.
• Ability to interact with front-line staff as well as senior leaders in the development office and across the hospital.
• Takes initiative and functions effectively, both independently and as a member of a team, with a willingness to assist with routine and last-minute projects.
• Good judgment and discretion in handling sensitive information.
• Advanced skills with the Microsoft Office suite of products, as well as the ability to quickly learn and adapt to new digital platforms and programs.

Additional Job Details (if applicable)

• The target salary range for this position is $75,000-$85,000.
• Final offers will be based on the candidate's experience and internal equity.
• Remote Type: Hybrid.
• Work Location: 399 Revolution Drive.
• Scheduled Weekly Hours: 40.
• Employee Type: Regular.
• Work Shift: Day (United States of America).
• Pay Range: $63,648.00 - $92,570.40/Annual.
• Grade: 6.
• At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.

Benefits

• In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.